With Amazon Connect, you can set up a contact center in minutes that can scale to support millions of customers.
Cost / License
- Freemium
- Proprietary
United StatesPlatforms
- Software as a Service (SaaS)
- Amazon Web Services
Zent.io Alternatives
Zent.io is described as 'Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The agent will only need a web browser' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Zent.io for a variety of platforms, including Web-based, Windows, Android, iPhone and Mac apps. The best Zent.io alternative is Freshdesk, which is free. Other great apps like Zent.io are Zendesk, Zendesk Chat, osTicket and tawk.to.
Alternatives list
Huggy is a complete Customer Service Digital Platform for your business, to capture leads, attract customers, delight and sell. Try it, it's free!.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Android
- iPhone
- Software as a Service (SaaS)
65 Five9 alternativesFive9 is the leading provider of cloud contact center solutions for customer service, sales, account management, telemarketing, and collections.
uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- iPad
+3
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
+2
106 HelpDesk 3 alternativesProvides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Self-Hosted
+2
REVE chat has been solving all your customer support issues since 2014. It offers efficient and highly customizable chat software for your website. It enables your customer support executives to proficiently assist the viewers and customers on your website with all their queries.
Behavioral messaging platform to increase your sells, improve your support and engage your customers.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Android
- iPhone
- Software as a Service (SaaS)
+1
Velaro Live Chat v10 helps maximize ROI from live chat by making it easy for customers and managers to provide specific, actionable feedback on key elements of a successful live chat experience, beyond just CSAT or NPS.
Cost / License
- Paid
- Proprietary
Platforms
- Online
The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.
Visitlead offer a brand new live chat solution with unique features to interact and communicate with your website visitors.
Visitlead offers much more than just live chat!
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Chrome OS
- Android Tablet
- iPad
65 OTRS alternativesOTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Windows
- Linux
- Online
+3
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