Crowdsourced software recommendations

33 Like

Zent.io

Zent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. Created by Zent.io

Commercial $ $ $
Mac
Windows
Linux
Web

Zent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The agent will only need a web browser

Whether we are a contact center inside a company or a contact center that provides services to customers for other companies that outsource their customer care, being multichannel is a necessity nowadays. Give a step forward with Zent.io More Info »

Links to official Zent.io sites

Official Website Twitter

Pricing Information

Subscription that costs between $60 and $90. Price may vary depending on commitment and so on.

Features

Call recording Customer Chat Knowledge base Real time collaboration Add a feature

Categories

Business & Commerce Office & Productivity Social & Communications

Tags

call-center call-center-software call-recording calling collaboration-software contact-center contact-center-software contacts-management customer-chat customer-engagement customer-manager customer-service customer-service-software customer-support customer-support-software email-management help-chat helpdesk inbound-call-management inbox-management knowledge-base knowledge-management knowledgebase-management knowlege-management live-chat live-chat-support live-chat-support-software multichannel-software quality-of-service real-time-collaboration support-chat-software support-software support-ticket-software support-ticket-system ticketing voice-chat

Zent.io was added by ajmorenodelarosa in Nov 2014 and the latest update was made in Apr 2018. The list of alternatives was updated Jun 2018 There is a history of all activites on Zent.io in our Activity Log. It's possible to update the information on Zent.io or report it as discontinued, duplicated or spam.

multichannel ticket management

multichannel agent panel

quality management

multichannel agent panel

MORE APP INFO Official website

Reviews 0

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