Zent.io is described as 'Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface' and is an app in the Business & Commerce category. There are more than 100 alternatives to Zent.io for a variety of platforms, including the Web, Windows, Android, iPhone and Mac. The best alternative is osTicket, which is both free and Open Source. Other great apps like Zent.io are tawk.to (Freemium), Freshdesk (Freemium), ProProfs Help Desk (Paid) and UseResponse (Paid).
- 285 alternatives
- Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook... View 190 alternatives to Freshdesk
- Freemium • Proprietary
- Chrome OS
- Android Tablet
- Google Apps
- Mautic is marketing automation software (email, social, & more). Install on your own website or create a free hosted account. The simple 3-step setup process takes less than 5 minutes and you'll be ready to reclaim control of your marketing. View 156 alternatives to Mautic
- Freemium • Open Source
- ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction. View 80 alternatives to ((OTRS)) Community Edition
From https://community.otrs.com :
With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
- Free Personal • Open Source