Zent.io Alternatives
Zent.io is described as 'Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The agent will only need a web browser' and is a customer support tool in the business & commerce category. There are more than 100 alternatives to Zent.io for a variety of platforms, including Online / Web-based, Android, Self-Hosted solutions, iPhone and Linux. The best alternative is osTicket, which is both free and Open Source. Other great apps like Zent.io are Chatwoot, Zendesk, 3CX and Freshdesk.
Zent.io alternatives are mainly Customer Support Tools but may also be Help Desk Apps or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Zent.io.osTicket
Do you think this is a good alternative?YesNo- Free • Open Source
- Help Desk App
- Customer Support Tool
- Task Management Tool
104 alternatives to osTicket- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...
osTicket Features
Chatwoot
Do you think this is a good alternative?YesNo- Freemium • Open Source
- Customer Support Tool
- Help Desk App
- CRM System
199 alternatives to Chatwoot- Self-Hosted
- Software as a Service (SaaS)
- Cloudron
Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.
Chatwoot Features
Zendesk
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Customer Support Tool
236 alternatives to Zendesk- Online
- Android
- iPhone
- iPad
- Android Tablet
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
Zendesk Features
3CX
Do you think this is a good alternative?YesNo- Freemium • Proprietary
33 alternatives to 3CX- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Self-Hosted
- Microsoft Exchange Server
- Raspberry Pi
- Microsoft Office Suite
The 3CX Phone System is the software-based private branch exchange (PBX) Phone system based on the SIP (Session Initiation Protocol) standard and enables extensions to make calls via the public switched telephone network (PSTN) or via Voice over Internet Protocol (VoIP) services...
3CX Features
Freshdesk
Do you think this is a good alternative?YesNo- Freemium • Proprietary
- Help Desk App
- Customer Support Tool
- Customer Feedback Manager
216 alternatives to Freshdesk- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
Freshdesk Features
ProProfs Chat
Do you think this is a good alternative?YesNo- Freemium • Proprietary
- Customer Support Tool
95 alternatives to ProProfs Chat- Mac
- Windows
- Linux
- Android
- iPhone
- Windows Phone
- iPad
ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products...
ProProfs Chat Features
UseResponse
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Customer Feedback Manager
188 alternatives to UseResponse- Online
- Self-Hosted
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
UseResponse Features
ProProfs Help Desk
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Customer Support Tool
172 alternatives to ProProfs Help Desk- Online
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
ProProfs Help Desk Features
tawk.to
Do you think this is a good alternative?YesNo- Freemium • Proprietary
- Customer Support Tool
- Help Desk App
167 alternatives to tawk.to- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Internet Explorer
- Google Chrome
- Safari
- Wordpress
tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
tawk.to Features
InvGate Service Desk
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Workflow Automation Tool
102 alternatives to InvGate Service Desk- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Self-Hosted
- Software as a Service (SaaS)
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
InvGate Service Desk Features