Alternatives to Zent.io for all platforms with any license

osTicket

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use...

Free Open Source Windows Linux Web MySQL Community Edition Self-Hosted ... PHP
Dockerized Helpdesk ticketing Add a feature

49 Like
tawk.to

tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page. In order to remove advertisements or apply your...

Freemium $ $ $ Mac Windows Linux Web Android ... iPhone Chrome OS Internet Explorer Chrome Safari Wordpress
Helpdesk ticketing Add a feature

75 Like
Freshdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Freemium $ $ $ Mac Windows Linux Web Android ... iPhone Chrome OS Android Tablet iPad Google Apps
Ad-free Customer feedback Free to play Team Collaboration Add a feature

98 Like
UseResponse

UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud. It can be...

Commercial Web Self-Hosted
Customer feedback Facebook Messenger integration Helpdesk ticketing Knowledge base ... Multiple languages Skype integration SLA Slack integration Add a feature

98 Like
((OTRS)) Community Edition

((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...

Free Personal Open Source Mac Linux Web Self-Hosted Perl
SLA Email notifications Helpdesk ticketing Knowledge base ... SOAP API Workflow Automation Add a feature

34 Like
Mautic

Mautic is marketing automation software (email, social, & more). Install on your own website or create a free hosted account. The simple 3-step setup process takes...

Free Open Source Web Self-Hosted
Email marketing automation Web-Based Add a feature

30 Like
Intercom

Customer messaging apps for sales, marketing, and support, connected on one platform.

Commercial $ $ $ Web Android iPhone
Email automation Encrypted chat Knowledge Base structuring Onboarding ... User Profiles Add a feature

36 Like
UserVoice

UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! ...

Commercial Web Android iPhone Android Tablet iPad
Suggestion voting Customer feedback Multiple languages Wordpress integration Add a feature

79 Like
HelpCrunch

Free Live chat software for small businesses and startups. All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium...

Freemium $ $ $ Web Android iPhone
Email automation Automatic messages CRM Email marketing automation ... Integrated Chat Slack integration Customizable Email tracking Helpdesk ticketing Pricing per agent Add a feature

118 Like
Userlike Live Chat

Userlike is free live chat software for website and mobile support. Chat with your website visitors, offer a friendly service, and raise your conversion rate. .

Freemium Web
Chat Bot Real-time analytics Program Launchers Live Broadcasting ... Real time collaboration Whatsapp integration Add a feature

77 Like
UserReport

UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum....

Free Web
CrowdSourced Customer feedback Email deliverability Multiple languages Add a feature

25 Like
Zendesk

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Commercial Web Android iPhone Blackberry iPad
Knowledge base Add a feature

53 Like
Asterisk

Asterisk is free software that transforms a computer into a communication server. Asterisk lets you build applications like PBX, VoIP gateway, IVR and ACD.

Free Open Source Mac Windows Linux
Low level Add a feature

32 Like
Zendesk Chat

Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one...

Freemium Web
No features added Add a feature

33 Like
InvGate Service Desk

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...

Commercial Mac Windows Linux Web Android ... iPhone Android Tablet iPad
Configurable Add a feature

62 Like