Five9 Alternatives

Five9 is described as 'the leading provider of cloud contact center solutions for customer service, sales, account management, telemarketing, and collections. It brings the power of the cloud to more than 2,000 customers worldwide, facilitating more than three billion customer interactions' and is a CRM system in the office & productivity category. There are more than 50 alternatives to Five9 for a variety of platforms, including Web-based, iPhone, SaaS, Windows and Android apps. The best Five9 alternative is Mautic, which is both free and Open Source. Other great apps like Five9 are Salesforce, Zoho CRM, Pipedrive and insightly.

Five9 alternatives are mainly CRM Systems but may also be Contact Managers or Project Management Tools. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Five9.

Five9 alternatives page was last updated

Five9

Paid • Proprietary
CRM System

Five9 is the leading provider of cloud contact center solutions for customer service, sales, account management,...

More about Five9

Mautic
Is this is a good alternative?
Yes
No
Freemium • Open Source
CRM System
Online
Self-Hosted
Cloudron
171 Mautic alternatives
Mautic is marketing automation software (email, social, & more). Install on your own website or create a free hosted account. The simple 3-step setup process takes less than 5 minutes and you'll be ready to reclaim control of your marketing.
- - Mautic is the most popular Web-based & Self-Hosted alternative to Five9.
- - Mautic is the most popular Open Source & free alternative to Five9.
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Mautic Features
1. Marketing AutomationMautic can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
Web-Based
Campaign Management
Reporting
Salesforce
Is this is a good alternative?
Yes
No
Paid • Proprietary
CRM System
Online
Software as a Service (SaaS)
294 Salesforce alternatives
Web-based CRM for sales, service, marketing, and call center operations that allows users to manage customer relationships and customer satisfaction.
- - Salesforce is the most popular SaaS alternative to Five9.
- - Salesforce is the most popular commercial alternative to Five9.
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Salesforce Features
1. Marketing AutomationSalesforce can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
2. IFTTT IntegrationYou can connect different services to automatically trigger actions within Salesforce using IFTTT.
Contacts
Web-Based
Integration with CRMs
Lead nurturing
Zoho CRM
Is this is a good alternative?
Yes
No
Freemium • Proprietary
CRM System
Email Marketing Service
Workflow Automation Tool
Online
Microsoft Office Outlook
Software as a Service (SaaS)
Microsoft Office Suite
249 Zoho CRM alternatives
On-demand CRM (Customer Relationship Management) services for managing organization-wide sales, marketing, customer support, and orders.
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Zoho CRM Features
Slack integration
REST API
Real-time analytics
Dropbox integration
Sales funnel
On Demand
Pipedrive
Is this is a good alternative?
Yes
No
Paid • Proprietary
CRM System
Mac
Windows
Linux
Online
Android
iPhone
Android Tablet
iPad
185 Pipedrive alternatives
Pipedrive is a powerful sales pipeline management tool. It organizes your leads in a way you'll always have a great overview of sales, and important deals won't get dropped.
- - Pipedrive is the most popular Windows, Android, Mac, iPhone, Linux, iPad & Android Tablet alternative to Five9.
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Pipedrive Features
Billing & Invoicing
Sales funnel
Record desktop activity
List management
Leadfeeder integration
Visual timeline
insightly
Is this is a good alternative?
Yes
No
Freemium • Proprietary
CRM System
Project Management Tool
Task Management Tool
Online
Android
iPhone
Android Tablet
iPad
315 insightly alternatives
Insightly is a web-based project and Customer Relationship Management (CRM) application that integrates with Google Apps via a Gmail contextual gadget and Google Docs support.
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insightly Features
Gmail
Google integration
Social media integration
Microsoft Dynamics 365
Is this is a good alternative?
Yes
No
Paid • Proprietary
CRM System
Windows
156 Microsoft Dynamics 365 alternatives
Microsoft Dynamics is a line of ERP (enterprise resource planning) and CRM (customer relationship management) applications developed by the Microsoft Business Solutions group within Microsoft. Microsoft Dynamics applications are delivered through a network of reselling partners...
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Microsoft Dynamics 365 Features
ERP
ERP Integration
CloudTalk.io
Is this is a good alternative?
Yes
No
Paid • Proprietary
Encrypted Chat App
Mac
Windows
Linux
Android
iPhone
Software as a Service (SaaS)
100 CloudTalk.io alternatives
Cloud-based phone centre solution with 50+ advanced call features, ready to use in a minute. CloudTalk helps more than 1000 smart companies as DHL, Electronic Star, Yves Rocher deliver exceptional customer support & boost their sales.
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CloudTalk.io Features
1. VoiP CallsCloudTalk.io allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
2. Text to SpeechCloudTalk.io allows you to transform written text into spoken text.
3. Marketing AutomationCloudTalk.io can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
Call Routing
Helpscout integration
Data analytics
IVR
Skill based routing
Call forwarding
Google contacts integration
Voice Recording
Callback
Speech to text
Beekavach
Is this is a good alternative?
Yes
No
Paid • Proprietary
CRM System
Project Management Tool
Online
Chrome OS
Software as a Service (SaaS)
217 Beekavach alternatives
Run and manage your business effectively with Bee CRM. Manage unlimited tasks, projects, invoices and inventory.
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Beekavach Features
Support for Multiple Users
Project Dashboard
Customizable
Manage Leads
User experience
Real-time dashboard
Add a screenshot
biznessmaker
Is this is a good alternative?
Yes
No
Freemium • Proprietary
CRM System
Online
251 biznessmaker alternatives
The free all-in-one solution for your company. Billing, CRM, eCommerce, shop and booking system and much more. Use website widgets to sell or rent your products online or create your own subscriptions for your customers.
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biznessmaker Features
1. Recurring Billingbiznessmaker lets you set, track or charge scheduled payments at custom or predefined intervals to a product or service.
Booking engine
Ecommerce Integration
Cloud-Based CRM
Billing & Invoicing
Invoicing for Freelancers
Website widget
Shopping Cart
EasyCall Phone Call Center
Is this is a good alternative?
Yes
No
Freemium • Proprietary
CRM System
Phone System
Online
Software as a Service (SaaS)
16 EasyCall Phone Call Center alternatives
Instantly provide voice customer support through phone calls. EasyCall is a simple yet advanced call center software that allow your customers to call you with a click to call widget without the need for a phone number (web to web calls).
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EasyCall Phone Call Center Features
1. VoiP CallsEasyCall Phone Call Center allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
Click to call
Call recording
Customer service
Voice Chat
Phone calls
Voice messages
Based on phone number
Call Tracking
Toll-Free Numbers
Voice recognition
Creatio Sales
Is this is a good alternative?
Yes
No
Paid • Proprietary
CRM System
Mac
Windows
Online
Windows Mobile
Android
iPhone
Android Tablet
Windows Phone
iPad
160 Creatio Sales alternatives
Creatio Sales sales is a cloud based CRM that drives efficient sales processes and enables total control over the complete customer journey - from lead generation to loyal repeat sales. Employ out-of-the-box processes to manage the entire sales cycle.
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Creatio Sales Features
Sales enablement
Sales Management
Comments about Creatio Sales as a Alternative to Five9
pros, cons and recent comments
Guest
Five9 is call center software, not CRM software.
Negative comment•
0
ICTCRM
Is this is a good alternative?
Yes
No
Paid • Open Source
Linux
Software as a Service (SaaS)
227 ICTCRM alternatives
ICTCRM is the modern Customer Relationship Management (CRM) software system for running any type of Business. It bundles Unified Communications. It features complete business process automation and integration of communication technologies.
ICTCRM has no features, suggest some!