Velaro icon
Velaro icon

Velaro

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Velaro Live Chat v10 helps maximize ROI from live chat by making it easy for customers and managers to provide specific, actionable feedback on key elements of a successful live chat experience, beyond just CSAT or NPS.

License model

Platforms

  • Online
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Features

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  1.  Online chat
  2.  Live Support Chat

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Velaro information

  • Developed by

    Unknown

  • Licensing

    Proprietary and Commercial product.

  • Alternatives

    70 alternatives listed

  • Supported Languages

    • English

Our users have written 0 comments and reviews about Velaro, and it has gotten 1 likes

Velaro was added to AlternativeTo by cfrascella on Jan 2, 2015 and this page was last updated Sep 12, 2020.
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What is Velaro?

Velaro Live Chat v10 helps maximize ROI from live chat by making it easy for customers and managers to provide specific, actionable feedback on key elements of a successful live chat experience, beyond just CSAT or NPS. For instance: wait time, helpful and personable conversation, time to resolution, lead conversion rate, etc.

Organizations then use this data to continually improve the quality of their customer service, helping to ensure that the next chat they have is even better than their last chat.

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