Velaro Alternatives

Velaro is described as 'Live Chat v10 helps maximize ROI from live chat by making it easy for customers and managers to provide specific, actionable feedback on key elements of a successful live chat experience, beyond just CSAT or NPS' and is an website in the business & commerce category. There are more than 50 alternatives to Velaro, not only websites but also apps for a variety of platforms, including iPhone, Android, Windows and iPad. The best alternative is Chatwoot, which is both free and Open Source. Other great sites and apps similar to Velaro are tawk.to, Intercom, Smartsupp and Chaskiq.

Velaro alternatives are mainly Customer Support Tools but may also be Help Desk Apps or Web Analytics Services. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Velaro.

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Velaro

Paid • Proprietary
Online

Velaro Live Chat v10 helps maximize ROI from live chat by making it easy for customers and managers to provide specific,...

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Chatwoot
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No
Freemium • Open Source
Customer Support Tool
Help Desk App
CRM System
Self-Hosted
Software as a Service (SaaS)
Cloudron
197 alternatives to Chatwoot
Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.
Suggest and vote on features
Chatwoot Features
Whatsapp integration
Live Support Chat
Telegram integration
Agent dashboard
Facebook Messenger integration
Chat widget
Customer service
tawk.to
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Yes
No
Freemium • Proprietary
Customer Support Tool
Help Desk App
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Internet Explorer
Google Chrome
Safari
Wordpress
166 alternatives to tawk.to
tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
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tawk.to Features
Triggers
Helpdesk ticketing
Chat history
Customer service
Online chat
Live Support Chat
Live chat for websites
Visitor tracking
Add a screenshot
Intercom
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Yes
No
Paid • Proprietary
Customer Support Tool
Help Desk App
Email Marketing Service
Online
Android
iPhone
228 alternatives to Intercom
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
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Intercom Features
1. Customer SegmentationIntercom allows you to divide your customers into segments, so you can determine and work with your target audience.
Cloud-Based CRM
Live chat for websites
Chat Bot
Canned responses
Social media integration
Helpdesk ticketing
Knowledge base
Onboarding
User Profiles
Knowledge Base structuring
Smartsupp
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Yes
No
Freemium • Proprietary
Customer Support Tool
Customer Feedback Manager
Online
Android
iPhone
Windows Phone
iPad
Self-Hosted
Software as a Service (SaaS)
117 alternatives to Smartsupp
Smartsupp is your online shopping assistant. It combines live chat, chatbots & video recordings to save your time and help you turn visitors into customers.
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Smartsupp Features
1. User Session RecordingSmartsupp can record user sessions to gain a real understanding of how users interact with a website.
2. Marketing AutomationSmartsupp can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
Visitor recording
Canned responses
Customizable
Chat Bot
Simple installation
Statistics and Reports
Facebook integration
Automatic messages
Live Support Chat
Customer service
Chaskiq
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No
Free • Open Source
Self-Hosted
189 alternatives to Chaskiq
Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.
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Chaskiq Features
Help Center
Agent's conversation routing
Product tours
Integrated Bulk Emailing
Triggerable conversational bots
Chat Bot
Plerdy
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No
Freemium • Proprietary
Web Analytics Service
Online
Self-Hosted
Software as a Service (SaaS)
169 alternatives to Plerdy
Plerdy is a package of conversion rate optimization tools that are bundled in a single CRO platform. Today are available: Website Heatmap tools, Session recordings, SEO-checker, Popup and NPS builder, Conversion Funnels.
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Plerdy Features
1. User Session RecordingPlerdy can record user sessions to gain a real understanding of how users interact with a website.
2. Website MonitoringPlerdy can detect and resolve website performance issues proactively.
SEO Audit
Mouse Heatmaps
Live heatmap
Scroll heatmap
Conversion funnel
Usability
User experience
User tracking
Dashboard
Session Analytics
Consolto
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No
Paid • Proprietary
Video Calling App
Web Conferencing Tool
Instant Messenger
Mac
Windows
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
168 alternatives to Consolto
The #1 Video chat plugin that will turn your website into a fully featured virtual office in minutes with: Video-calls, screen sharing, appointment scheduling, text-chat, whatsapp, Facebook messenger, site analytics and more….
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Consolto Features
1. Screen SharingYou can use Consolto to share your screen with your colleages or friends.
Integrated Chat
Zendesk Chat
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No
Freemium • Proprietary
Online
Android
iPad
iPhone
Android Tablet
163 alternatives to Zendesk Chat
Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.
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Zendesk Chat Features
Live Support Chat
Userlike
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Yes
No
Freemium • Proprietary
Customer Support Tool
Online
Software as a Service (SaaS)
130 alternatives to Userlike
Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.
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Userlike Features
1. Real time collaborationMultiple users can work together in Userlike simultaneously.
Chat Bot
Real-time analytics
Support for Multiple Users
Whatsapp integration
Live Broadcasting
SMS Messaging
Customer service
Crisp
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Yes
No
Freemium • Proprietary
Customer Support Tool
Instant Messenger
Mac
Windows
Linux
Online
Android
iPhone
123 alternatives to Crisp
Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.
Suggest and vote on features
Crisp Features
Knowledge base
Real Time Chat
Unlimited users
Traffic Monitoring
Live Support Chat
Integrated Chat
User Profiles with Location
Online chat

Showing 10 of 77 alternatives

Chatwoot Features

tawk.to Features

Intercom Features

Smartsupp Features

Chaskiq Features

Plerdy Features

Consolto Features

Zendesk Chat Features

Userlike Features

Crisp Features