Zendesk AlternativesOnly apps from the EU
The best alternative to Zendesk is Deskhero. It's not free, so if you're looking for a free alternative, you could try Zammad or Raiseaticket. If that doesn't suit you, our users have ranked more than 100 alternatives to Zendesk and many of them are so hopefully you can find a suitable replacement. Other interesting alternatives to Zendesk are LiveAgent, i-net HelpDesk, OTRS and GLPI.
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Alternatives list
254 LiveAgent alternativesLeverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- PHP
Slovakia
EU
+4
58 Zammad alternativesZammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
Cost / License
- Free
- Open Source
Application type
Platforms
- Linux
- Self-Hosted
Germany- EU
+9
Manage customer requests efficiently with intelligent ticket management. Automate ticket assignment and keep track of all open requests.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Mac
- Linux
- Self-Hosted
- Docker
- Germany
- EU
+4
OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Windows
- Linux
- Online
- Germany
- EU
+3
72 GLPI alternativesGLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
France- EU
+4
183 Trengo alternativesOne inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Online
- Android
- iPhone
- Software as a Service (SaaS)
Netherlands- EU
Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on...
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Self-Hosted
- Software as a Service (SaaS)
61 TOPdesk ITSM alternativesTOPdesk can help you improve your services. We offer a state-of-the-art solution that supports your IT Service Management
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Self-Hosted
ALVAO Service Desk is a Microsoft-centric ITSM platform that centralizes and streamlines operations for organizations worldwide.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Czechia- EU
+7
192 VisionProject alternativesWeb based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
Sweden- EU
+2
Poland
