Self-Hosted Zendesk Alternatives
Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting.
- - FreeScout is the most popular Windows, Mac, Linux & Self-Hosted alternative to Zendesk.
- - FreeScout is the most popular Open Source & free alternative to Zendesk.
Comments about FreeScout as a Alternative to Zendesk
Much quicker to load and obviously more private4
The best open source Zendesk competitor I've tried4
It's free, open source and have a nice feedback from developers0
I have been using Helpscout, I think freescout is the best0
Freescout is the best open source for the ticketing system. Updates are frequent and new modules are published regularly. We are using it for 4 mailboxes with no recurring cost plus you get access to the code so you 100% over it and 100% control of your data.1
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
- - UseResponse is the most popular Web-based alternative to Zendesk.
- - UseResponse is the most popular commercial alternative to Zendesk.
Comments about UseResponse as a Alternative to Zendesk
I like UseResponse as Zendesk alternative because it has the core features of omnichannel ticketing system and can be deployed on-premise0
More channels to provide support like in messengers using flexible automation rules. Kanban board allows great planning of tickets. Could be easily used as task management and issue tracking.1
UseResponse interface is more clear and easy to set up and use, while includes basic similar features of a ticketing system-1
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...
Opinions about osTicket as a Alternative to Zendesk
ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple...
- - ProProfs Knowledge Base is the most popular SaaS alternative to Zendesk.
ProProfs Knowledge Base Features
Comments about ProProfs Knowledge Base as a Alternative to Zendesk
Very easy setup and much quicker to load than Zendesk.1
Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
Opinions about Zammad as a Alternative to Zendesk
With the free and open source Corteza Service Cloud you can deliver faster and more personalised service to your clients. Customer service agents are provided with 360-degree overviews on cases, enabling them to provide the best service quickly.
Corteza Service Cloud Features
GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
Comments about GLPI as a Alternative to Zendesk
It's more an inventory system0
SuiteCRM provides an enterprise-grade Customer Relationship Management (CRM) application to a global community of users and software developers. It is a robust and credible alternative to Salesforce, Microsoft and the major CRM vendors.
Opinions about SuiteCRM as a Alternative to Zendesk