osTicket osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use... Free Open Source Windows Linux Web MySQL Community Edition Self-Hosted ... PHP Customer Chat Helpdesk ticketing Add a feature 45 Like
Freshdesk Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's... Freemium $ $ $ Mac Windows Linux Web Android ... iPhone Chrome OS Android Tablet iPad Google Apps Ad-free Team Collaboration Add a feature 86 Like
OTRS Business Solution™ The OTRS Business Solution™ helps to improve your service quality at an attractive price-performance ratio. Free Open Source Mac Linux Web Self-Hosted Perl Helpdesk ticketing Add a feature 32 Like
Zendesk Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software... Commercial Web Android iPhone Blackberry iPad Knowledge base Add a feature 53 Like
OTRS ITSM OTRS ITSM is a fundamental solution for IT Service Management organizations. Based on ITIL best practices, it provides management tools for request and incident... Free Open Source Windows Linux Web First person view Add a feature 14 Like
InvGate Service Desk InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge... Commercial Web No features added Add a feature 44 Like
OpenSupports OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a... Free Open Source Self-Hosted Helpdesk ticketing Add a feature 4 Like
Freshservice Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and... Freemium Web Android iPhone Android Tablet iPad Helpdesk ticketing Incident management IT Asset Management Add a feature 33 Like
Helpy.io A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums. Commercial Mac OS X Windows Linux Web iPhone ... iPad Self-Hosted Support for Bootstrap Knowledge base Multiple languages Add a feature 9 Like
Vivantio The most flexible, reliable, trusted IT service management software on the market. Commercial Web Self-Hosted No features added Add a feature 9 Like
Web Help Desk The Web Help Desk is customizable cross-platform help desk software. It includes an iPhone app, email-to-ticket conversion, trouble ticket email notifications, support... Commercial Mac OS X Windows Linux Web iPhone ... Chrome Safari IT Asset Management Knowledge base Add a feature 19 Like
iTop iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment. iTop was designed with the ITIL best... Free Open Source Self-Hosted Helpdesk ticketing Incident management Add a feature 6 Like
Inforobo Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live... Commercial Web Chat Bot Knowledge base Natural Language Processing Text to Speech Add a feature 2 Like
LanDesk Service Management LANDesk Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-oriented. In turn, organizations experience... Commercial Web IT Asset Management Add a feature 4 Like
Trengo One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call. Commercial $ $ $ Web Android iPhone Helpdesk ticketing Multiple Account support Twitter integration Voice Call Add a feature 1 Like
