Verax Service Desk Alternatives

    Verax Service Desk is described as 'automates and streamlines incident management, ensuring timely resolution and SLA compliance' and is a Help Desk App in the Business & Commerce category. There are more than 50 alternatives to Verax Service Desk for a variety of platforms, including Online / Web-based, Windows, iPhone, Android and Self-Hosted solutions. The best alternative is osTicket, which is both free and Open Source. Other great apps like Verax Service Desk are Freshdesk (Freemium), ProProfs Help Desk (Paid), ((OTRS)) Community Edition (Free Personal, Open Source) and InvGate Service Desk (Paid).

    This page was last updated Oct 25, 2021

      • FreeOpen Source
      • Windows
      • Linux
      • Online
      • MySQL Community Edition
      • Self-Hosted
      • PHP
      • Cloudron
      osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.
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    1. Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
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    2. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
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    3. ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction.

      Discontinued

      From https://community.otrs.com :

      With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.

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      • Mac
      • Windows
      • Linux
      • Online
      • Android
      • iPhone
      • Android Tablet
      • iPad
      InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart request management, workflow automation & unmatched user collaboration.
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    4. Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
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    5. OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer.
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    6. Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space.
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    7. One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
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    8. ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.
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    Showing 10 of 57 alternatives