Verax Service Desk Alternatives
Verax Service Desk is described as 'automates and streamlines incident management, ensuring timely resolution and SLA compliance' and is an app in the Business & Commerce category. There are more than 50 alternatives to Verax Service Desk for a variety of platforms, including the Web, Windows, iPhone, Android and Self-Hosted solutions. The best alternative is osTicket, which is both free and Open Source. Other great apps like Verax Service Desk are Freshdesk (Freemium), ProProfs Help Desk (Paid), ((OTRS)) Community Edition (Free Personal, Open Source) and InvGate Service Desk (Paid).
- Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management. View 95 alternatives to osTicket
- Free • Open Source
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
- Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook... View 187 alternatives to Freshdesk
- Freemium
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
- ProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them. View 159 alternatives to ProProfs Help Desk
- ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction. View 79 alternatives to ((OTRS)) Community Edition
Discontinued
From https://community.otrs.com :
With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
- Free Personal • Open Source
- Mac
- Linux
- Online
- Self-Hosted
- Perl
- InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart request management, workflow automation & unmatched user collaboration. View 92 alternatives to InvGate Service Desk
- Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. View 209 alternatives to Zendesk
- OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. View 53 alternatives to OpenSupports
- Freshservice: the one-stop cloud solution for all your IT management needs. View 31 alternatives to Freshservice
- Paid
- Online
- Android
- iPhone
- Android Tablet
- iPad
- One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call. View 171 alternatives to Trengo
- Paid
- Mac
- Online
- Android
- iPhone
- Software as a Service (SaaS)
- iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment. View 47 alternatives to iTop
- Free • Open Source
- Self-Hosted