Samanage AlternativesHelp Desk Platforms & IT Service Management Software like Samanage

Samanage is described as 'True cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset management offering so that clients can tie users, tickets and assets together seamlessly' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Samanage, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and SaaS apps. The best Samanage alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try iTop by Combodo or Helpy.io. Other great sites and apps similar to Samanage are Freshservice, ServiceNow, Solarwinds Web Help Desk and Mint Service Desk.

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Alternatives list

  1. Zendesk icon

    Zendesk

     67 likes
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    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    264 Zendesk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3
     

    • Zendesk is the most popular Web-based, Android, iPhone & iPad alternative to Samanage.

    • Zendesk is the most popular commercial alternative to Samanage.

    • Zendesk is Paid and ProprietarySamanage is also Paid and Proprietary
  2. Freshservice icon

    Freshservice

     35 likes
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    AI-powered IT service management platform offering codeless automation, self-service capabilities, built-in workflows, integrations with major apps, ticket management, performance data insights, and tools for workflow automation to optimize IT operations and collaboration.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Freshservice screenshot 1
     
  4. ServiceNow icon

    ServiceNow

     5 likes
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    Streamline your enterprise workflows with the ServiceNow AI Platform—empowering both customers and employees in every corner of your business.

    90 ServiceNow alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    ServiceNow screenshot 1
     

    • ServiceNow is the most popular SaaS alternative to Samanage.

    • ServiceNow is Paid and ProprietarySamanage is also Paid and Proprietary
  5. Ad
    Screenshot
    Zendesk icon
    Zendesk

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analyt...

    https://www.zendesk.com
    Learn More
  6. Solarwinds Web Help Desk icon

    Solarwinds Web Help Desk

     19 likes
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    SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • Google Chrome
    • Safari
    • iPad
    Solarwinds Web Help Desk screenshot 1
     

    • Solarwinds Web Help Desk is the most popular Windows, Mac & Linux alternative to Samanage.

    • Solarwinds Web Help Desk is Paid and ProprietarySamanage is also Paid and Proprietary
  7. Mint Service Desk icon

    Mint Service Desk

     4 likes
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    Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
     

    • Mint Service Desk is the most popular Self-Hosted alternative to Samanage.

    • Mint Service Desk is Paid and ProprietarySamanage is also Paid and Proprietary
  8. HelpDesk 3 icon

    HelpDesk 3

     3 likes
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    Provides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted
    HelpDesk 3 screenshot 1
     
  10. Alloy Navigator icon

    Alloy Navigator

     4 likes
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    Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • Chrome OS
    • Self-Hosted
    Vibrant Knowledge
     
  11. JitBit Helpdesk icon

    JitBit Helpdesk

     33 likes
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    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    Cost / License

    • Pay once or Subscription
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Android
    • Android Tablet
    • iPad
    JitBit Helpdesk screenshot 1
     
  12. OTRS icon

    OTRS

     14 likes
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    OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.

    64 OTRS alternatives

    Cost / License

    • Pay once or Subscription
    • Proprietary

    Application types

    Platforms

    • Windows
    • Linux
    • Online
    OTRS screenshot 1
     
  13. VisionFlow icon

    VisionFlow

     1 like
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    VisionFlow is an integrated software for Project management, product and service management and CRM. Available both as a cloud-based or on-premise solution, VisionFlow is flexible, easy to use with outstanding value for money.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    VisionFlow screenshot 1
     
  14. LOGINventory icon

    LOGINventory

     2 likes
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    LOGINventory helps organizations automatically discover, manage, and document their entire IT infrastructure—including hardware, software, and even non-IT assets.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    LOGINventory screenshot 1
     
  15. InvGate Service Desk icon

    InvGate Service Desk

     45 likes
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    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
    InvGate Service Desk screenshot 1
     
12 of 60 Samanage alternatives