Libredesk is described as 'Self-hosted support desk that enables seamless management with multi-inbox, smart automation, AI-assisted responses, granular permissions, and BI dashboards' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Libredesk for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best Libredesk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try FreeScout or Freshdesk. Other great apps like Libredesk are Fernand, Zendesk, Text| and Znuny.
Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support for web and mobile customer engagement.
Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.
AI-powered call QA software that automatically evaluates customer support calls, generating summaries, scores, and multilingual performance insights.
Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.
The fastest, most versatile, and feature-rich WordPress support and customer ticketing plugin.
Open source live chat and AI chatbot platform featuring real-time multi-channel communication for web, Android, iOS, and WhatsApp, customizable widgets, automated chatbot-human handover, analytics, knowledge base integration, and GDPR compliance for complete customer support.
Streamlines customer communication with an AI-powered ticketing system and automation, providing tools for collaboration, integration, data safety, and analysis. Offers customizable email templates, canned responses, and 24/7 support to ensure efficient operations and customer satisfaction improvements.
Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...
Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...
SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...
Top-rated B2B helpdesk with AI capabilities providing dynamic SLAs, native integrations with Salesforce and ChatGPT, it streamlines workflows for efficient support and enhances customer relationship management as businesses scale.
An open source ticket management & help desk solution. A freshdesk alternative.
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