Libredesk Alternatives

Alternatives list

1. 

   

   Solarwinds Web Help Desk

    19 likes

   SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Origin

   • United States

   Platforms

   • Mac
   • Windows
   • Linux
   • Online
   • iPhone
   • Google Chrome
   • Safari
   • iPad

   • United States

   

   

   More about Solarwinds Web Help Desk  

   

   Good alternative?Is this a good alternative to Libredesk?

    
2. 

   

   Supportbench

    2 likes

   Top-rated B2B helpdesk with AI capabilities providing dynamic SLAs, native integrations with Salesforce and ChatGPT, it streamlines workflows for efficient support and enhances customer relationship management as businesses scale.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Origin

   • United States

   Platforms

   • Software as a Service (SaaS)

   • United States

   

   

   

   +4

   

   More about Supportbench  

   

   Good alternative?Is Supportbench a good alternative to Libredesk?

    
4. 

   

   Peppermint Ticket Management

    1 like

   An open source ticket management & help desk solution. A freshdesk alternative.

   Cost / License

   • Free
   • Open Source

   Application type

   • Help Desk

   Alerts

   • Discontinued

   Platforms

   • Self-Hosted
   • Docker

   

   

   

   +1

   

   More about Peppermint Ticket Management  

   

   Good alternative?Is this a good alternative to Libredesk?

    
5. Ad

   

   

   Freshdesk

   Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, s...

   https://www.freshworks.com

   Learn More
6. 

   

   OpenSupports

    7 likes

   OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...

   68 OpenSupports alternatives

   Cost / License

   • Free
   • Open Source (GPL-3.0)

   Application type

   • Help Desk

   Platforms

   • Self-Hosted

   

   

   

   More about OpenSupports  

   

   Good alternative?Is OpenSupports a good alternative to Libredesk?

    
7. 

   

   ProProfs Help Desk

    82 likes

   ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

   201 ProProfs Help Desk alternatives

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Help Desk
   • Customer Feedback Manager

   Origin

   • United States

   Platforms

   • Online

   • United States

   

   

   

   +2

   

   More about ProProfs Help Desk  

   

   Good alternative?Is ProProfs Help Desk a good alternative to Libredesk?

    
9. 

   

   JitBit Helpdesk

    33 likes

   Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Origin

   • United States

   Platforms

   • Windows
   • Online
   • Android
   • Android Tablet
   • iPad

   • United States

   

   

   

   +1

   

   More about JitBit Helpdesk  

   

   Good alternative?Is JitBit Helpdesk a good alternative to Libredesk?

    
10. 

    

    Kayako

     18 likes

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • CRM

    Origin

    • United Kingdom

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Android Tablet
    • Windows Phone
    • iPad

    • United Kingdom

    

    More about Kayako  

    

    Good alternative?Is Kayako a good alternative to Libredesk?

     
11. 

    

    Chirps AI

     1 like

    Chirps is an AI-powered customer support assistant that businesses embed on their website in seconds. It learns your business automatically by crawling your website, FAQs, and internal documents no manual training required.

    Cost / License

    • Freemium
    • Proprietary

    Application typeApplication types

    • Help Desk
    • CRM

    Origin

    • Estonia
    • EU

    Platforms

    • Online
    • Software as a Service (SaaS)

    • Estonia
    • EU

    

    

    

    +2

    

    More about Chirps AI  

    

    Good alternative?Is Chirps AI a good alternative to Libredesk?

     
12. 

    

    DeskXpand

     1 like

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    216 DeskXpand alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    • Help Desk

    Platforms

    • Online
    • Software as a Service (SaaS)

    

    

    

    +9

    

    More about DeskXpand  

    

    Good alternative?Is DeskXpand a good alternative to Libredesk?

     
13. 

    

    Deskcord

     1 like

    Embed a live chat widget that sends messages to your Discord server. Answer customers from Discord, keep everything in one place, and skip the expensive enterprise tools.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Platforms

    • Online

    

    

    

    More about Deskcord  

    

    Good alternative?Is Deskcord a good alternative to Libredesk?

     
14. 

    

    HelpdeskWin

     1 like

    A lightweight Windows tool for managing support tickets via email (IMAP/SMTP) with a local SQLite or SQL Server database.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    • Help Desk

    Platforms

    • Windows

    

    

    

    +2

    

    More about HelpdeskWin  

    

    Good alternative?Is HelpdeskWin a good alternative to Libredesk?

     
15. 

    

    Ravine Desk

     3 likes

    A right-sized helpdesk for freelancers and small dev shops, with a branded client portal, billable-hours tracking, and a built-in AI assistant.

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • Team Collaboration

    Origin

    • United States

    Platforms

    • Online
    • Software as a Service (SaaS)

    • United States

    

    More about Ravine Desk  

    

    Good alternative?Is Ravine Desk a good alternative to Libredesk?