Libredesk Alternatives

Libredesk is described as 'Self-hosted support desk that enables seamless management with multi-inbox, smart automation, AI-assisted responses, granular permissions, and BI dashboards' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Libredesk for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best Libredesk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try FreeScout or Freshdesk. Other great apps like Libredesk are Fernand, DoppleDesk, Zendesk and Znuny.

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Alternatives list

  1. SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...

    110 Solarwinds Web Help Desk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • Google Chrome
    • Safari
    • iPad
     
  2. Supportbench icon
     2 likes

    Top-rated B2B helpdesk with AI capabilities providing dynamic SLAs, native integrations with Salesforce and ChatGPT, it streamlines workflows for efficient support and enhances customer relationship management as businesses scale.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Software as a Service (SaaS)
     
  3. OpenSupports icon
     7 likes

    OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...

    Cost / License

    Application type

    Platforms

    • Self-Hosted
     
  4. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  5. JitBit Helpdesk icon
     33 likes

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Android
    • Android Tablet
    • iPad
     
  6. Kayako icon
     18 likes

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Android Tablet
    • Windows Phone
    • iPad
     
  7. DeskXpand icon
     1 like

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  8. Chirps AI icon
     1 like

    Chirps is an AI-powered customer support assistant that businesses embed on their website in seconds. It learns your business automatically by crawling your website, FAQs, and internal documents no manual training required.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  9. Deskcord icon
     1 like

    Embed a live chat widget that sends messages to your Discord server. Answer customers from Discord, keep everything in one place, and skip the expensive enterprise tools.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  10. HelpdeskWin icon
     1 like

    A lightweight Windows tool for managing support tickets via email (IMAP/SMTP) with a local SQLite or SQL Server database.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Windows
     
  11. AI Desk icon
     Like

    AI-powered help desk software that adapts to your business, serves customers in 40+ languages, and deploys in 10 minutes with copy-paste setup.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
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