IntraService AlternativesHelp Desk Platforms and other similar apps like IntraService

IntraService is described as 'Will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to IntraService for a variety of platforms, including Web-based, iPhone, iPad, Android and Windows apps. The best IntraService alternative is osTicket, which is both free and Open Source. Other great apps like IntraService are Zendesk, Freshdesk, UserVoice and Front.

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IntraService alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems. Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of IntraService.

IntraService

Help Desk Platform
Paid • Proprietary

IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a...

More about IntraService

IntraService alternatives page was last updated Feb 20, 2019

osTicket
Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
104 osTicket alternatives
License model
- Free • Open Source
Application types
- Help Desk Platform
- Task Management Tool
Platforms
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
osTicket Features
Ad-free
Helpdesk Ticketing
Dockerized
Show all NaN osTicket features ▾
+3
osTicket VS IntraService
Is osTicket a good alternative to IntraService?
- osTicket is the most popular Web-based, Windows, Linux & Self-Hosted alternative to IntraService.
- osTicket is the most popular Open Source & free alternative to IntraService.
- osTicket is Free and Open SourceIntraService is Paid and Proprietary

Zendesk
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
241 Zendesk alternatives
+1
License model
- Paid • Proprietary
Application type
- Help Desk Platform
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Zendesk Features
Real time collaboration
Knowledge base
Email integration
On Demand
Show all NaN Zendesk features ▾
Zendesk VS IntraService
Is Zendesk a good alternative to IntraService?
- Zendesk is the most popular Android, iPhone, iPad & Android Tablet alternative to IntraService.
- Zendesk is the most popular commercial alternative to IntraService.
- Zendesk is Paid and ProprietaryIntraService is also Paid and Proprietary

Freshdesk
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
228 Freshdesk alternatives
License model
- Freemium • Proprietary
Application types
- Help Desk Platform
- Customer Feedback Manager
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
+1
Freshdesk Features
1. Ad-free
2. Pricing per agent
3. Ads monitoring
4. Customer service
5. Automatic customer engagement
Show all NaN Freshdesk features ▾
Freshdesk VS IntraService
Is Freshdesk a good alternative to IntraService?
- Freshdesk is the most popular Mac alternative to IntraService.
- Freshdesk is Freemium and ProprietaryIntraService is Paid and Proprietary

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Zoho Desk
Zoho Desk is a help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portal...

https://www.zoho.com/desk/
Learn More
UserVoice
Powerful user feedback software that helps you listen and learn from your customers, prioritize features that matter, and innovate efficiently.
186 UserVoice alternatives
License model
- Paid • Proprietary
Application type
- Customer Feedback Manager
Platforms
- Online
- Software as a Service (SaaS)
UserVoice Features
1. Suggestion voting
2. WordPress Integration
3. German
4. Multiple languages
5. Idea management
6. In-App Voting
Show all NaN UserVoice features ▾
UserVoice VS IntraService
Is UserVoice a good alternative to IntraService?
- UserVoice is the most popular SaaS alternative to IntraService.
- UserVoice is Paid and ProprietaryIntraService is also Paid and Proprietary

Front
Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later.
104 Front alternatives
License model
- Paid • Proprietary
Application types
- Team Collaboration Tool
- Email Client
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Front Features
1. Lightweight
2. Real time collaboration
3. Shared inbox
4. Comment section
5. Customer service
6. Email tracking
Show all NaN Front features ▾
Front VS IntraService
Is Front a good alternative to IntraService?

LiveAgent
LiveAgent Helpdesk is a customer support platform that allows communication through various channels including voice calls, emails, live chat, and social media. It provides a simple interface for responding to all these channels from one place.
201 LiveAgent alternatives
License model
- Paid • Proprietary
Application types
- Help Desk Platform
- CRM System
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- PHP
+3
LiveAgent Features
1. VoiP Calls
2. Gamification
3. Beat maker
4. Knowledge base
5. Call recording
6. Customer service
7. Helpdesk Ticketing
8. Live Support Chat
9. Integrated Chat
Show all NaN LiveAgent features ▾
LiveAgent VS IntraService
Is LiveAgent a good alternative to IntraService?

Help Scout
Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
118 Help Scout alternatives
License model
- Paid • Proprietary
Application types
- Help Desk Platform
- CRM System
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Help Scout Features
Customer service
Knowledge base
Show all NaN Help Scout features ▾
+4
Help Scout VS IntraService
Is Help Scout a good alternative to IntraService?

Freshservice
Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space.
36 Freshservice alternatives
License model
- Paid • Proprietary
Application types
- IT Service Management Software
- Help Desk Platform
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Freshservice Features
Web interface
Helpdesk Ticketing
Incident Management
IT Asset Management
Show all NaN Freshservice features ▾
+4
Freshservice VS IntraService
Is Freshservice a good alternative to IntraService?

ServiceNow
ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.
84 ServiceNow alternatives
License model
- Paid • Proprietary
Application types
- IT Service Management Software
- Workflow Automation Tool
Platforms
- Online
- Software as a Service (SaaS)
ServiceNow Features
1. Email Scheduling
2. Support for scripting
3. No Coding Required
4. Dark Mode
5. API Integrations
6. IT Asset Management
7. Platform as a service
8. Configuration Management
9. API Integration
10. Helpdesk Ticketing
Show all NaN ServiceNow features ▾
ServiceNow VS IntraService
Is ServiceNow a good alternative to IntraService?

ProProfs Help Desk
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
169 ProProfs Help Desk alternatives
License model
- Paid • Proprietary
Application type
- Help Desk Platform
Platforms
- Online
+2
ProProfs Help Desk Features
1. Shared inbox
2. Helpdesk Ticketing
3. Canned responses
4. In-built Bug tracking
5. Custom data fields
6. Reporting
7. Instant Replay
8. Knowledge Management
9. Knowledge Base structuring
Show all NaN ProProfs Help Desk features ▾
ProProfs Help Desk VS IntraService
Is ProProfs Help Desk a good alternative to IntraService?

Solarwinds Web Help Desk
SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...
92 Solarwinds Web Help Desk alternatives
License model
- Paid • Proprietary
Application type
- Help Desk Platform
Platforms
- Mac
- Windows
- Linux
- Online
- iPhone
- Google Chrome
- Safari
- iPad
Solarwinds Web Help Desk Features
Knowledge base
IT Asset Management
Show all NaN Solarwinds Web Help Desk features ▾
Solarwinds Web Help Desk VS IntraService
Is this a good alternative to IntraService?

Supportbench
Supportbench a G2 and Capterra top-rated customer support helpdesk built for B2B teams. Offering advanced features like dynamic SLAs, generative AI, KB, native integrations, it's where CS teams go to scale.
95 Supportbench alternatives
License model
- Paid • Proprietary
Application types
- Help Desk Platform
- CRM System
Platforms
- Software as a Service (SaaS)
+4
Top Supportbench Features
1. Email Organizer
2. Reminders
3. Auto Responder
4. Unified inbox
5. Email template editor
6. Two-factor Authentication
7. Real time collaboration
8. Customer Segmentation
9. Support for @mentions
10. Ad-free
11. Chat Bot
12. Customer service
Show all NaN Supportbench features ▾
Supportbench VS IntraService
Is Supportbench a good alternative to IntraService?