Free Freshdesk Alternatives
The best free alternative to Freshdesk is osTicket, which is both free and Open Source. If that doesn't suit you, our users have ranked more than 100 alternatives to Freshdesk and loads of them is free so hopefully you can find a suitable replacement. Other interesting free alternatives to Freshdesk are HubSpot (Freemium), Slite (Freemium), Zammad (Free, Open Source) and HESK (Free).
- Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management. View 94 alternatives to osTicket
- Free • Open Source
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
- HubSpot is the world’s leading inbound marketing and sales platform with 15,000 customers in more than 90 countries. View 189 alternatives to HubSpot
- Freemium • Proprietary
- Online
- Slite gives your team one place to share ideas, collect knowledge and stay in tune across time and space. Trusted by thousands of flexible and remote teams. View 65 alternatives to Slite
- Freemium • Proprietary
- Mac
- Windows
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
- Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails. View 30 alternatives to Zammad
- Free • Open Source
- Linux
- Self-Hosted
- Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more. View 12 alternatives to HESK
- Free • Proprietary
- Windows
- Linux
- Online
- ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction. View 79 alternatives to ((OTRS)) Community Edition
Discontinued
From https://community.otrs.com :
With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
- Free Personal • Open Source
- Mac
- Linux
- Online
- Self-Hosted
- Perl
- ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. View 32 alternatives to ProProfs Knowledge Base
- Freemium • Proprietary
- Online
- Self-Hosted
- Software as a Service (SaaS)
- Open source alternative to Intercom, Zendesk, https://alternativeto. View 194 alternatives to Chatwoot
- Freemium • Open Source
- Self-Hosted
- Software as a Service (SaaS)
- Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting. View 17 alternatives to FreeScout
- Freemium • Open Source
- Mac
- Windows
- Linux
- MySQL Community Edition
- Self-Hosted
- MariaDB
- Laravel
- PHP
- Cloudron
- With the free and open source Corteza Service Cloud you can deliver faster and more personalised service to your clients. Customer service agents are provided with 360-degree overviews on cases, enabling them to provide the best service quickly. View 38 alternatives to Corteza Service Cloud
- Free • Open Source
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- iPad
- Self-Hosted