Apps with 'Helpdesk Ticketing' feature Page 5 of 6

All apps in Apps with 'Helpdesk Ticketing' feature category. Use the filters below to narrow down your search. 
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  1. BoldDesk icon
     Like

    BoldDesk is a cloud-based, modern help desk software that can handle a variety of customer support tasks. You can manage support requests, collaborate with customers and teammates, automate repetitive tasks, and improve customer satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
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    10 alternatives
  2. LabiDesk icon
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    LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
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    30 alternatives
  3. SupportYard is perfect for entrepreneurs and small business who can't keep up with all the customer emails they receieve. Now you can keep all emails in one place and assign your team members to answer from the shared email account.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Shared Mailbox
    EASY TICKETING
    TEAM COLLABORATION
    +1
    PERSONAL PRODUCTIVITY
    5 alternatives
  4. HPE Service Manager is a cloud-based help desk management solution that helps businesses handle change and incident management. It is also available for on-premise deployment.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    HP Service Manager screenshot 1
  5. FuseDesk icon
     1 like

    Help Desk and Messaging Platform for Support, Sales, and Service. Win more raving fans with the only helpdesk you’ll ever need. An easy to use customer service platform for all channels. From your very first support rep to one hundred—and beyond!

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
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    9 alternatives
  6. WP Nexus icon
     1 like

    Unlimited 24/7 Wordpress Support, Fixes and Maintenance from professional Wordpress developers. All jobs completed in house and fully QA checked.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    WP Nexus screenshot 1
    16 alternatives
  7. Aidlify icon
     Like

    Tired of lost emails, scattered conversations, and missed follow-ups? Aidlify brings everything together in one easy-to-use helpdesk. Emails and contact form submissions become organized tickets you can quickly assign, tag, and prioritize.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Aidlify screenshot 1
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    29 alternatives
  8. Timothy icon
     Like

    Timothy by TIMDISCORD.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Discord
    Timothy screenshot 1
  9. FyneDesk is ITSM platform to handle incidents, requests, changes, problems, assets, and knowledge without the complexity of enterprise tools like ServiceNow or Freshservice.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    FyneDesk ITSM screenshot 1
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    6 alternatives
  10. A helpdesk to centralise digital channels online. Increases productivity and decreases Contact Center costs, optimising resource usage. Integrated with Facebook, Twitter, WhatsApp, online chats, e-mail and others. Works in English and Spanish.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
  11. Desk365 icon
     Like

    Desk365 is an AI-powered ticketing system for teams of all sizes. The Desk365 platform empowers agents to enhance productivity, automate workflows, and deliver exceptional customer experiences.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Microsoft Teams
    • Software as a Service (SaaS)
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    7 alternatives
  12. Orderry icon
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    Orderry is the business management software to keep track of your jobs, work orders, clients, employees, stock & finance in a single interface. Make repairs, services and sales proceed efficiently.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Orders
    Mobile App for Business Managers
    Scheduling
    +6
    Mobile App for Repair Orders processing
    15 alternatives
  13. An omnichannel communications platform, great for help desks and contact centers, that helps you centralise all customer support conversations across email, voice, SMS, live chat, and WhatsApp.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    - View emails, call records, and social messages within the same platform
- Access call records and consolidate call summaries
    - Create internal discussions on support requests, with direct links to the original email request.
- Add or mention teammates to the discussion as needed. 
- Send attachments and emoticons within the chat
    - View colour-coded SLA alerts directly in the email inbox. 
- Advise or mentor colleagues with internal notes attached directly to emails.
    +1
    - Assign emails as tasks to specific team members. 
- Tag requests with urgency level, request type, or client name.
    7 alternatives
  14. Ameyo icon
     Like

    Best helpdesk ticketing system to manage all your customer support tickets along with self-service options to delight the customers and improve customer service processes.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
  15. Really Simple Support is a lightweight, zero-setup helpdesk built specifically for solo founders and small teams. It gives you a branded support inbox and a hosted contact form — no DNS, no logins for customers, no complexity. Just drop a link on your site, and you’re ready to go.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Embeddable support form in your website
    Customer view of support thread
    Highly usable shared inbox
    +1
    Team view of support thread
    52 alternatives
  16. ThinkOwl icon
     Like

    Built on cloud architecture (SaaS), ThinkOwl features AI-powered tools that streamline workflows—from ticket management to client engagement. ThinkOwl's arsenal of potent solutions—OwlDesk, OwlForce, and ThinkOwl CONVERSATIONS—are designed to automate routine tasks, boost...

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
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    4 alternatives
  17. Desky is the simplified helpdesk ticketing system + Live chat platform or startups and businesses.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Android
    • iPhone
    • HESK
    • Help Scout
    • Freshchat
    • Software as a Service (SaaS)
    • Bitrix24
    • Freshdesk
    • Zendesk
    • Zendesk Chat
    Personal Support Portal
    Ticket Panel
    Mobile Ticket Details
    +3
    Mobile App - Ticket listing
    14 alternatives
  18. PeppyBiz icon
     Like

    PeppyBiz provides effective inbound marketing solutions. Its multifaceted features, such as List management, Email marketing CRM and Customer Support Services.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    PeppyBiz
    7 alternatives
  19. ScreenAsk icon
     Like

    Collect screen recordings from your customers to solve tickets in minutes, not hours. No installation required.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    ScreenAsk screenshot 1
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  20.  Like

    Deskulu is an oensource helpdesk built by Taskulu and based on Drupal. It inherits all Drupal's flexibility and plethora of modules that allow you to add more functionality.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Self-Hosted
    • Drupal
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    26 alternatives
  21. ITS icon
     Like

    ITS (Instant Ticketing System) is a modern ticket management platform designed for small IT teams and internal support groups. Unlike enterprise-heavy help desk tools, ITS keeps everything simple — track issues, assign tasks, and resolve tickets without unnecessary complexity.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
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    18 alternatives
  22. hr365.us icon
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    "Optimize HR and business workflows with HR365 and BizApps 365. These solutions cover onboarding, performance management, project, and customer relationship management, while Helpdesk 365 ensures efficient support management.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
  23. Equily HRMS is a cloud-based human resource management platform designed for Global startups and SMEs. It simplifies payroll, attendance, employee onboarding, statutory compliance (PF, ESI, PT, TDS), and HR workflows through automation and AI-driven insights.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Smart Insights
    Dashboard
  24. HelpSpace icon
     Like

    Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
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    197 alternatives