Deskulu AlternativesHelp Desk Platforms and other similar apps like Deskulu

Deskulu is described as 'Oensource helpdesk built by Taskulu and based on Drupal. It inherits all Drupal's flexibility and plethora of modules that allow you to add more functionality' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to Deskulu for a variety of platforms, including Web-based, Android, SaaS, iPhone and Windows apps. The best Deskulu alternative is Freshdesk, which is free. Other great apps like Deskulu are Zendesk, ProProfs Help Desk, JitBit Helpdesk and LiveAgent.

Deskulu alternatives are mainly Help Desk Platforms but may also be CRM Systems or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Deskulu.

Deskulu

Free • Open Source
Help Desk Platform

Deskulu is an oensource helpdesk built by Taskulu and based on Drupal. It inherits all Drupal's...

More about Deskulu

Deskulu alternatives page was last updated

Freshdesk
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Help Desk Platform
Customer Feedback Manager
Team Collaboration Tool
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
Google Apps
221 Freshdesk alternatives
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
- - Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to Deskulu.
- - Freshdesk is the most popular free alternative to Deskulu.
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Freshdesk Features
1. Ad-freeFreshdesk doesn't contain any form of external advertising.
Ticketing
Pricing per agent
Ads monitoring
Customer service
Automatic customer engagement
Zendesk
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk Platform
Online
Android
iPhone
Android Tablet
iPad
235 Zendesk alternatives
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
- - Zendesk is the most popular commercial alternative to Deskulu.
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Zendesk Features
Knowledge base
Email integration
On Demand
ProProfs Help Desk
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Customer Support Tool
Online
171 ProProfs Help Desk alternatives
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
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ProProfs Help Desk Features
Shared inbox
Helpdesk ticketing
Canned responses
In-built Bug tracking
Custom data fields
Reporting
Instant Replay
Knowledge Management
Knowledge Base structuring
Ticketing
JitBit Helpdesk
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Help Desk App
Windows
Online
Android
Android Tablet
iPad
109 JitBit Helpdesk alternatives
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
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JitBit Helpdesk Features
Text chat
IT Asset Management
Helpdesk ticketing
Knowledge base
Ticketing
LiveAgent
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk Platform
CRM System
Online
Android
iPhone
Android Tablet
iPad
PHP
196 LiveAgent alternatives
LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms. Simple, yet powerful interface: Answer mails, chats, phone calls, Facebook posts and private messages and...
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LiveAgent Features
1. GamificationLiveAgent makes use of game-design elements such as point scoring, competition, achievements, etc.
2. VoiP CallsLiveAgent allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
Beat maker
Knowledge base
Call recording
Customer service
Helpdesk Ticketing
Ticketing
Live Support Chat
Integrated Chat
DeskXpand - Helpdesk Management Software
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Help Desk App
Customer Support Tool
Online
Software as a Service (SaaS)
209 DeskXpand - Helpdesk Management Software alternatives
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
- - DeskXpand - Helpdesk Management Software is the most popular SaaS alternative to Deskulu.
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DeskXpand - Helpdesk Management Software Features
1. Desktop SharingDeskXpand - Helpdesk Management Software enables you to share your screen with other people in the same office or working remotely.
2. No Coding RequiredDeskXpand - Helpdesk Management Software can be used without an coding or programming skills.
3. LightweightDeskXpand - Helpdesk Management Software consumes less device resources compared to similar apps.
4. Real time collaborationMultiple users can work together in DeskXpand - Helpdesk Management Software simultaneously.
5. Auto ResponderDeskXpand - Helpdesk Management Software allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
6. Extensible by Plugins/ExtensionsDeskXpand - Helpdesk Management Software can be extended with add-ons, plugins and extensions.
7. Ad-freeDeskXpand - Helpdesk Management Software doesn't contain any form of external advertising.
Ticketing
Helpdesk ticketing
Engati
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Android
iPhone
Zapier
Google Calendar
Software as a Service (SaaS)
Salesforce.com
Google Drive - Sheets
204 Engati alternatives
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
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Engati Features
AI-Powered
Multiple languages
Bots
Chat Bot
Trengo
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Mac
Online
Android
iPhone
Software as a Service (SaaS)
180 Trengo alternatives
One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
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Trengo Features
1. Multiple Account supportTrengo support multiple accounts without the need to logout and login
2. VoiP CallsTrengo allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
Whatsapp integration
Twitter Integration
Voice Chat
Live Support Chat
Ticketing
Customer service
Live chat for websites
Telegram
Telegram Bot
Helpdesk ticketing
InvGate Service Desk
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Workflow Automation Tool
Online
Software as a Service (SaaS)
99 InvGate Service Desk alternatives
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
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InvGate Service Desk Features
1. GamificationInvGate Service Desk makes use of game-design elements such as point scoring, competition, achievements, etc.
Knowledge base
Helpdesk ticketing
Configurable
Servicedesk
Ticketing
Brisk Support - Help Desk Software
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Help Desk Platform
Online
Software as a Service (SaaS)
81 Brisk Support - Help Desk Software alternatives
Brisk support gives you the tools you need to seamlessly resolve customer inquiries. Our complete help desk ticketing system is the ultimate solution for increasing productivity and making happier customers.
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Brisk Support - Help Desk Software Features
Helpdesk Ticketing
Ticketing
Web-Based
TeamSupport.com
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Customer Support Tool
Team Collaboration Tool
Online
96 TeamSupport.com alternatives
Our online help desk is so much more than “just another ticketing system.”

Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.
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TeamSupport.com Features
1. Real time collaborationMultiple users can work together in TeamSupport.com simultaneously.
Customer service
Ticketing
Raiseaticket
Is this is a good alternative?
Yes
No
Free • Proprietary
Help Desk App
Software as a Service (SaaS)
204 Raiseaticket alternatives
Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
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Raiseaticket Features
Email automation
Cloud based
Realtime Reports
Real-time dashboard
SLA
Clean design
Helpdesk ticketing
Remote Support