Apps tagged with 'call-center' Page 2 of 3

All apps in Apps tagged with 'call-center' category. Use the filters below to narrow down your search. 
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  1. Prestavi icon
     1 like

    Prestavi is modern workflow software that makes it easy to turn complicated, disorganized or undocumented processes into standardized workflows that help your team move work forward.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    7 alternatives
  2. Scheduling staff with Workforces.AI will decrease labor costs through automatic control unnecessary overtime, and labor law violations. Furthermore, it will give you compliance with company and legal regulations on a Federal and State basis.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Workforces.AI screenshot 1
    Workforces.AI screenshot 1
    Workforces.AI screenshot 2
    4 alternatives
  3. KOOKOO icon
     Like

    Kookoo offers customer interactive solutions for your small business. Features like IVR, cloud PBX, toll free numbers will be provided for diffrent business sectors

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    4 alternatives
  4. CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    CustomAnswers screenshot 1
    30 alternatives
  5. Ozeki VoIP SIP SDK is an excellent software development kit that allows you to establish VoIP calls from your application easily and quickly. By using Ozeki VoIP SIP SDK .NET developers can build wide range of extraordinary VoIP solutions (such as PBX, call center, softphone...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    Ozeki VoIP SIP SDK screenshot 1
    1 alternatives
  6. Telnum icon
     Like

    Telnum is a reliable international VoIP provider that offers state-of-the-art technology when it comes to cloud-based phone center solution. As a smart cloud-based virtual phone system, it caters to small, medium, and large scale businesses.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
  7. Finding the right location on a website to live chat with a customer service team can be a nightmare. If you are tired of speaking to people in call centers and want to deal with issues or queries in silence, from the comfort of your laptop, desktop or mobile device, then the...

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    Live Chat Directory UK screenshot 1
  8. HelloSells is a 24/7 lead qualification and answering service. We help small businesses with lead capture, qualification and appointment booking, boosting their conversion rate.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Google Chrome
    HelloSells screenshot 1
    HelloSells screenshot 1
    29 alternatives
  9. Zero icon
     Like

    Zero is the business phone system built for forward-thinking IT. Our suite unites all phone system & call center features, voice and video conferencing, team messaging and collaboration into a single, mobile ready, cloud platform.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    Desktop app
    18 alternatives
  10. You can install this widget on your website. It analyzes the behavior of your visitors and offers the callback in 27 seconds, increasing chances to sell your product or service.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Pulsar callback screenshot 1
    Pulsar callback screenshot 1
    Pulsar callback screenshot 2
    +2
    Pulsar callback screenshot 3
    1 alternatives
  11. Helpware icon
     Like

    Helpware’s outsourced digital customer service connects you to your customers where they are. We offer BPO that drives brand loyalty including Call Center, Answering Service, Chat, Technical, and Email support.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Helpware screenshot 1
    24 alternatives
  12. ModPhone icon
     1 like

    ModPhone is an AI-powered omnichannel communication platform that handles phone calls, SMS, web chat, and email — with the simplest setup in the industry. No complex configuration, no coding required.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    67 alternatives
  13. We provide hosted dialler solutions through the use of sophisticated phone dialler software, to help grow your call centre.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Primo Dialler screenshot 1
    Primo Dialler screenshot 1
    Primo Dialler screenshot 2
  14. VCC Live icon
     Like

    VCC Live is a cloud-based contact center software, providing telecommunications services to all types of business that want to offer prompt support to their customers.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    VCC Live screenshot 1
    VCC Live screenshot 1
    VCC Live screenshot 2
    +3
    VCC Live screenshot 3
    5 alternatives
  15. Modern Mobile CRM with complete Calling Solution for your outbound and tele-sales team. From Business calls, to emails, to meetings; every interaction and every prospect is tracked till closure along with real time management reporting.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Runo Call Management screenshot 1
    Runo Call Management screenshot 1
    Runo Call Management screenshot 2
    +8
    Runo Call Management screenshot 3
    17 alternatives
  16. Adversus help call outbound centers boost KPIs, make better decisions based on insights, and manage contacts more wisely.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Spotlessly optimized call flows
    Follow your sales to the door
    All activities at your fingertips
    7 alternatives
  17. CallKite icon
     Like

    Your website’s video call center in just one click. Close more sales in real-time, or support your existing customers seamlessly. CallKite is here to help improve your sales and create happier customers.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Dashboard example 1
    Dashboard example 2
    CallKite screenshot 2
    +1
    CallKite screenshot 3
    19 alternatives
  18. VICIdial is an enterprise class, open source, contact center solution with predictive dialer capabilities. It can handle inbound, outbound, and blended phone calls, as well as inbound email and customer website chat.

    Cost / License

    • Free
    • Open Source

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Customer Website Live Chat
    Inbound forecasting report
    Agent Audio Soundboards
    +1
    Web administration
    12 alternatives
  19. ThunderPhone is a self-serve platform for building AI phone agents. Users create an agent from a prompt or template, connect a phone number, and the agent answers or places calls.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Configure an AI phone agent - instructions, voice, and language - and go live on a real number in minutes.
    Every call is transcribed, graded, and searchable, with per-call latency and audio metrics.
    Test agents with simulated and real calls before they answer customers.
    +1
    Production monitoring flags failed or degraded calls automatically.
    6 alternatives
  20. Phonestat icon
     Like

    Track staff performance with custom scorecards, capture meaningful customer feedback and deliver quality customer experiences. Simple, cost effective online solution with a Free 30 day trial.

    Cost / License

    • Paid
    • Proprietary

    Alerts

    • Discontinued

    Platforms

    • Online
    • Software as a Service (SaaS)
    Phonestat screenshot 1
    Phonestat screenshot 1
    Phonestat screenshot 2
    2 alternatives
  21. NICE Uptivity Quality Management provides your quality assurance and management staff with a clear way to evaluate employee performance, ensure adherence to corporate procedures, maximize staff productivity and deliver on customer satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    2 alternatives
  22. VocaiQ icon
     Like

    Managed AI voice agent service that answers inbound calls and runs outbound follow-ups, books appointments, dispatches technicians, updates CRM, and structures every call into actionable data.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    VocaiQ screenshot 1
    VocaiQ screenshot 1
    VocaiQ screenshot 2
    +2
    VocaiQ screenshot 3
  23. Exotel icon
     Like

    Exotel is a cloud telephony platform that powers communication for enterprises, startups and small and medium enterprises in India and Southeast Asia.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
  24. NUACOM icon
     1 like

    We offer clients a fully-featured Cloud Phone System with VoIP-based services that allow users to access our system anytime, anywhere. With our first-class Call Center features you can increase your team’s productivity, use workflow automation, and provide effective management...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    NUACOM screenshot 1
    NUACOM screenshot 1
    NUACOM screenshot 2
    12 alternatives