Helpware Alternatives

Helpware is described as '’s outsourced digital customer service connects you to your customers where they are. We offer BPO that drives brand loyalty including Call Center, Answering Service, Chat, Technical, and Email support' and is an app in the business & commerce category. There are more than 10 alternatives to Helpware for a variety of platforms, including Web-based, SaaS, iPhone, Android and Windows apps. The best Helpware alternative is CallPark. It's not free, so if you're looking for a free alternative, you could try Free Call or DeskMoz. Other great apps like Helpware are Ignitvio, Ring Jenny, Aloware and AnswerConnect.

Copy a direct link to this comment to your clipboard
Helpware alternatives page was last updated

Alternatives list

  1. CallPark icon
     7 likes

    AI receptionist answers business calls anytime, books appointments directly to your calendar, captures lead information, qualifies callers, answers FAQs, and sends detailed summaries by text and email. Works 24/7, supports 18+ languages, handles unlimited simultaneous calls.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  2. Ignitvio icon
     2 likes

    AI-powered 24/7 answering service that answers calls, books appointments, and texts missed callers back within seconds for local service businesses.

    149 Ignitvio alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  3. Ring Jenny icon
     8 likes

    Ring Jenny is an AI phone answering service built for Australian businesses that want every call answered without hiring extra reception staff.

    52 Ring Jenny alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  4. Aloware icon
     Like

    Aloware stands at the forefront of providing all-in-one cloud based contact center solutions designed to supercharge your sales team and elevate your customer interactions. By offering an innovative cloud phone system, our platform ensures streamlined communication, while our...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  5. Provides round-the-clock live answering and a 99% response rate, secure dashboard access, sustainable operations, lead tracking, message forwarding, appointment scheduling, team chat, client info management, mobile access, and tools for issue reporting and reminders.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  6. Callbook icon
     1 like

    AI phone receptionist for home-service businesses that answers calls 24/7 in English and Spanish, books appointments, and captures leads.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  7. Cloud Phone Answering offers telephone answering service in the USA. Have your incoming calls answered by American receptionists.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
     
  8. Free Call icon
     2 likes

    Live chat alternative that helps to boost sales, increase conversions rates and improve customer support.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Shopify
    • Software as a Service (SaaS)
    • WiX.com
    • Wordpress
     
  9. ModPhone icon
     1 like

    ModPhone is an AI-powered omnichannel communication platform that handles phone calls, SMS, web chat, and email — with the simplest setup in the industry. No complex configuration, no coding required.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  10. Numa AI icon
     Like

    Leverage modern Generative-AI to autonomously capture every RO, schedule service appointments, and deliver service updates in real time.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  11. dolfyn icon
     Like

    Dolfyn is an AI voice receptionist built specifically for home service contractors and trades businesses. HVAC, plumbing, electrical, roofing, pest control, landscaping, and more. The system is custom-built around each client's business — services, service territory...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  12. Zinng icon
     Like

    Zinng is an AI receptionist that answers your business calls around the clock with a natural, friendly voice. It schedules appointments, captures leads, detects emergencies, and sends callers booking links or follow-up texts.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
12 of 23 Helpware alternatives