Apps tagged with 'Customer Support' Page 11 of 22

All apps in Apps tagged with 'Customer Support' category. Use the filters below to narrow down your search. 
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  1. ChatGenius icon
     1 like

    Automates Instagram and Facebook DMs with comment-to-DM triggers, a Rewind tool that catches comments you missed on older posts, AI replies trained on your own business, in-chat appointment booking, a visual flow builder and a shared team inbox, plus a Content Studio for scheduling posts.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Instagram
    • Facebook Messenger
    • WhatsApp
    • Telegram
    • US flagUnited States
    Dashboard: one view of what ran in the last 30 days, with automations, AI replies, delivery by channel, new contacts, appointments booked in chat and recent conversations
    Unified inbox: the AI answers an Instagram DM and books the appointment in the chat, with the contact profile alongside
    Comment Triggers: keyword triggers per post with public reply + DM, and the Rewind tool that catches comments on older posts
    +2
    Flow builder: drag-and-drop DM automations with triggers, conditions, messages and AI handoff
    27 alternatives
  2. ChatGenio icon
     1 like

    AI chat assistant trained on your content, free for a month — website, Messenger, Instagram & WhatsApp in one platform.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • US flagUnited States
    ChatGenio screenshot 1
    ChatGenio screenshot 1
    ChatGenio screenshot 2
    +5
    ChatGenio screenshot 3
    10 alternatives
  3. SaleWhale icon
     1 like

    SaleWhale provides impossibly good Sales Rep and Customer Support Chatbots, using the world's best available AI models. You can easily embed the chatbot on your website, whatever platform it's running on.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • CA flagCanada
    Get website visitors to book meetings without any effort!
    The analytics page. Allows you to view transcripts, and see information relating to your bot.
    The landing page for SaleWhale. The chat in the corner is the SaleWhale Chat - it can be embedded on any site.
    +1
    Find out what questions your inbound leads have, and help guide them to the answers.
    2 alternatives
  4. Walam icon
     1 like

    Walam is an AI-powered Facebook automation tool that helps businesses automatically reply to comments and messages on their Facebook pages.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • IQ flagIraq
    Walam screenshot 1
    Walam screenshot 2
    66 alternatives
  5. Znuny icon
     1 like

    Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    • DE flagGermany
    • European Union flagEU
    Znuny screenshot 1
    44 alternatives
  6. KroBase icon
     1 like

    KroBase is a powerful SaaS knowledge base software designed for businesses and individuals who need an efficient way to organize and share information. With a simple and intuitive interface, it allows users to create, manage, and search content effortlessly.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    KroBase
    KroBase Customization
    Help Center Preview
    +1
    WYSIWYG Editor
    13 alternatives
  7. SnapCall icon
     1 like

    SnapCall is an all-in-one video calling and live streaming solution that provides high fidelity audio and video. Adding video calls to your website, application, or platform is effortless.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Intercom
    • LiveChat
    • Zendesk
    Multiply sales by 3x-5x. Bring the in-store buying experience to virtual shopping.
    Increase closing rate by 40%.
Add face-to-face interaction to
connect with online hot leads.
    Increase Net Promoter
Score by 20%. Move from automated responses to
personalized customer care.
    +3
    Create the best seamless interaction. Connect web visitors with your experts in real-time.
    95 alternatives
  8. Vision Helpdesk offers Help Desk, Satellite Desk and Service Desk, Trusted by 8000+ companies Vision Helpdesk offers solution for every size business.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • Windows Phone
    • Self-Hosted
    • IN flagIndia
    Vision Helpdesk Dashboard
    Vision Helpdesk Ticketing Help Desk
    Responsive Help Desk Client Portal
    +1
    Vision Helpdesk screenshot 3
    66 alternatives
  9. S1 Gateway icon
     5 likes

    S1 is a Customer Service Software that allows you to provide great customer support integrating every digital channel into a single multichannel platform. It is the perfect solution for Contact Center Proffesionals.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    15 alternatives
  10. DearAI icon
     1 like

    DearAI is an AI solution to automate inbound customer interactions for B2B startups and SMBs. DearAI automates and integrates inbound sales, customer support, and customer insights collection.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    DearAI chatbot on your website
    17 alternatives
  11. Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    • BD flagBangladesh
    Best Support System screenshot 1
    Best Support System screenshot 1
    Best Support System screenshot 2
    +11
    Best Support System screenshot 3
    181 alternatives
  12. ChatPirate icon
     3 likes

    The simplest live chat software that allows you to chat with your visitors in real-time, capture leads, and increase sales.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    ChatPirate screenshot 1
    ChatPirate screenshot 1
    ChatPirate screenshot 2
    +1
    ChatPirate screenshot 3
    97 alternatives
  13. MindaClient icon
     1 like

    MindaClient is a cloud based CRM system built to work across many different industries. It is cloud based CRM software that holds all your customer information in one location and is accessible no matter where you are.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    32 alternatives
  14. 20i HostShop makes managing a reseller hosting business easy. It’s an all-in-one automated platform to manage clients, commerce, billing, payments, service provision, communication and support.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    20 alternatives
  15. AskMe Chat icon
     3 likes

    The native Artificial Intelligence solution as a support for your Customer Service and your Business processes choices.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • IT flagItaly
    • European Union flagEU
    AskMe Chat screenshot 1
    AskMe Chat screenshot 1
    AskMe Chat screenshot 2
    +4
    AskMe Chat screenshot 3
    21 alternatives
  16. Usedesk icon
     Like

    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
    • RU flagRussia
    Usedesk screenshot 1
    Usedesk screenshot 1
    Usedesk screenshot 2
    +4
    Usedesk screenshot 3
    353 alternatives
  17. Carrrot icon
     Like

    Carrrot streamlines your online business. Automated messages drive first-time visitors and return customers. Multichannel support keeps your customer happier. Analytics feature lets you choose the only profitable campaign. All these features in one.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • Google Chrome
    Multichannel live chat for support
    Analytics: funnels
Detect the pinch points
    Carrrot use case
    +2
    Manage your leads with all the data that Carrrot collects
    276 alternatives
  18. Helpwise icon
     1 like

    Shared inbox for teams with thread-based chat, assignment, workflow automation, integration with external apps, and centralized multi-mailbox management.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Android
    • Chrome OS
    • Software as a Service (SaaS)
    • US flagUnited States
    Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc.
    Get all your mailboxes like sales@, help@ in one place.
    Assign emails to right team members. And tag emails for quick understanding.
    +1
    Collaborate with your team-mates in real-time.
    50 alternatives
  19. Helpcube icon
     1 like

    Helpcube turn your visitors into customers and your one-time shoppers into returning customers.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Helpcube screenshot 1
    Helpcube screenshot 1
    129 alternatives
  20. Cognigy.AI icon
     1 like

    Cognigy.AI is the Conversational AI Platform focused on the needs of large enterprises to develop, deploy and run Conversational AIs on any conversational channel.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    • DE flagGermany
    • European Union flagEU
    Graphical Conversation Editor with Interaction Panel in Chrome
    > Powerful Code Editor, based on Visual Studio Code
> Full Intellisense for JavaScript
> Full Intellisense for Cognigy Input, Actions and Profiles
> Full error handling directly in the browser
    > Persistent Contact Profiles store customer profile information
> Can be used for personalization and more
>GDPR Compliance: Profile can be exported, deleted, turned off
    +1
    > Rich analytics directly in Cognigy.AI
> See metrics on flow usage and on missunderstood user inputs to optimize flows
> Connect to external BI systems through OData
    15 alternatives
  21. HelpSite icon
     Like

    The easiest way to create a public or private hosted knowledge base for your customers or employees. Fully customizable and searchable.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • US flagUnited States
    Support
    Admin Dashboard
    WYSIWYG Editor
    +1
    Fast search
    47 alternatives
  22. Live Guide icon
     1 like

    Live Guide is designed for optimal operator efficiency, with intuitive controls and a customizable interface. It has great features like preview chat, remote assistance and video chat and can easily integrate with any third-party software or system.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • MailChimp
    • OpenCart
    • Shopify
    • Facebook
    • Wordpress
    • Magento Community Edition
    • Whmcs
    • DK flagDenmark
    • European Union flagEU
    Live Guide screenshot 1
    40 alternatives
  23. Live Chat by Social Intents is the easiest way to boost sales and improve customer service. Chat with website visitors right from Slack or our dashboard. All of our plans support unlimited live chat agents for on flat-price.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Social Intents screenshot 1
    Social Intents screenshot 1
    72 alternatives