Znuny Alternatives

Apps similar to Znuny include Libredesk, which is free and open source. Other options are FreeScout, Freshdesk, Zendesk and LiveAgent. You're spoiled for choice with Help Desk Platforms like Znuny: we list more than 25 alternatives for the web, Android, iPhone, iPad and self-hosting.

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Alternatives
Znuny alternatives page was last updated

Alternatives list

  2. coreAI icon

    coreAI

     Like

    coreAI creates a chat assistant on websites that uses site content, sitemap, and product feed to answer questions, recommend products, and guide visitors through checkout.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2025

    Platforms

    • Online
    • NO flagNorway
    coreAI screenshot 1
    Good alternative?
     
  4. Worktual icon

    Worktual

     2 likes

    Worktual is an AI-powered chatbot platform that helps businesses automate customer support, generate leads, and engage users across web, WhatsApp, and social channels—all without coding.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2025

    Platforms

    • Software as a Service (SaaS)
    • GB flagUnited Kingdom
    Worktual screenshot 1
    Good alternative?
     
  5. Ad
    Screenshot
    Tidio icon
    Tidio

    Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conver...

    https://www.tidio.com
    Learn More
  6. KroBase icon

    KroBase

     1 like

    KroBase is a powerful SaaS knowledge base software designed for businesses and individuals who need an efficient way to organize and share information. With a simple and intuitive interface, it allows users to create, manage, and search content effortlessly.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Since

    • Since 2025

    Platforms

    • Online
    KroBase
    Good alternative?
     
  7. Zammad icon

    Zammad

     37 likes

    Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.

    66 Zammad alternatives

    Cost / License

    • Free
    • Open Source

    Application type

    Since

    • Since 2016

    Platforms

    • Linux
    • Self-Hosted
    • DE flagGermany
    • European Union flagEU
    Zammad screenshot 1
    Good alternative?
     
  10. Inboto icon

    Inboto

     Like

    Inboto is an AI-powered email support agent that automates responses, manages subscriptions, and integrates with Stripe and knowledge bases. Boost productivity, reduce response times by 90%, and streamline workflows with intelligent automation.

    Cost / License

    • Paid
    • Proprietary

    Since

    • Since 2025

    Platforms

    • Online
    • US flagUnited States
    Inboto screenshot 1
    Good alternative?
     
  11. CustoQ icon

    CustoQ

     Like

    CustoQ is built to boost conversions and customer clarity through instant, AI-powered support. Designed for small and medium-sized businesses and agencies, it provides 24/7 automated assistance that cuts down tickets and improves engagement.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2025

    Platforms

    • Online
    • GB flagUnited Kingdom
    CustoQ screenshot 1
    Good alternative?
     
  12. Really Simple Support icon

    Really Simple Support

     Like

    Really Simple Support is a lightweight, zero-setup helpdesk built specifically for solo founders and small teams. It gives you a branded support inbox and a hosted contact form — no DNS, no logins for customers, no complexity. Just drop a link on your site, and you’re ready to go.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2025

    Platforms

    • Online
    Embeddable support form in your website
    Good alternative?
     
  13. Request Tracker icon

    Request Tracker

     17 likes

    RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.

    52 Request Tracker alternatives

    Cost / License

    Application type

    Since

    • Since 2010

    Platforms

    • Linux
    • Online
    • Self-Hosted
    • Perl
    • US flagUnited States
    Request Tracker screenshot 1
    Good alternative?
     
  14. OTRS icon

    OTRS

     14 likes

    OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.

    73 OTRS alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2012

    Platforms

    • Windows
    • Linux
    • Online
    • DE flagGermany
    • European Union flagEU
    OTRS screenshot 1
    Good alternative?
     
  15. HelpdeskWin icon

    HelpdeskWin

     1 like

    A lightweight Windows tool for managing support tickets via email (IMAP/SMTP) with a local SQLite or SQL Server database.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Since

    • Since 2026

    Platforms

    • Windows
    HelpdeskWin screenshot 1
    Good alternative?
     
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