Znuny Alternatives

Alternatives list

1. 

   

   JitBit Helpdesk

    33 likes

   Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Origin

   • United States

   Since

   • Since 2011

   Platforms

   • Windows
   • Online
   • Android
   • Android Tablet
   • iPad

   • United States

   

   

   

   +1

   

   More about JitBit Helpdesk  

   

   Good alternative?Is JitBit Helpdesk a good alternative to Znuny?

    
2. 

   

   HelpDesk

    2 likes

   Streamlines customer communication with an AI-powered ticketing system and automation, providing tools for collaboration, integration, data safety, and analysis. Offers customizable email templates, canned responses, and 24/7 support to ensure efficient operations and customer satisfaction improvements.

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Help Desk
   • Customer Feedback Manager

   Origin

   • United States

   Since

   • Since 2023

   Platforms

   • Online
   • UNIX Web Browser
   • LiveChat
   • Software as a Service (SaaS)

   • United States

   

   

   

   +3

   

   More about HelpDesk  

   

   Good alternative?Is HelpDesk a good alternative to Znuny?

    
4. 

   

   osTicket

    70 likes

   Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

   145 osTicket alternatives

   Cost / License

   • Free
   • Open Source (GPL-2.0)

   Application type

   • Help Desk

   Origin

   • United States

   Since

   • Since 2010

   Platforms

   • Windows
   • Linux
   • Online
   • MySQL Community Edition
   • Self-Hosted
   • PHP
   • Cloudron

   • United States

   

   

   

   +3

   

   More about osTicket  

   

   Good alternative?Is osTicket a good alternative to Znuny?

    
5. Ad

   

   

   HelpCrunch

   Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support ...

   https://www.helpcrunch.com

   Learn More
6. 

   

   Auralis AI

    Like

   Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • CRM

   Since

   • Since 2024

   Platforms

   • Online
   • Software as a Service (SaaS)

   

   Good alternative?Is Auralis AI a good alternative to Znuny?

    
7. 

   

   Kayako

    18 likes

   Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Help Desk
   • CRM

   Origin

   • United Kingdom

   Since

   • Since 2009

   Platforms

   • Mac
   • Windows
   • Linux
   • Online
   • Android
   • iPhone
   • Blackberry
   • Android Tablet
   • Windows Phone
   • iPad

   • United Kingdom

   

   More about Kayako  

   

   Good alternative?Is Kayako a good alternative to Znuny?

    
9. 

   

   Deskero

    16 likes

   Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Help Desk
   • Customer Feedback Manager

   Origin

   • United Kingdom

   Since

   • Since 2013

   Platforms

   • Online
   • Android
   • iPhone
   • iPad
   • Android Tablet
   • Mac

   • United Kingdom

   

   

   

   +2

   

   More about Deskero  

   

   Good alternative?Is Deskero a good alternative to Znuny?

    
10. 

    

    DeskXpand

     1 like

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    • Help Desk

    Since

    • Since 2021

    Platforms

    • Online
    • Software as a Service (SaaS)

    

    

    

    +9

    

    More about DeskXpand  

    

    Good alternative?Is DeskXpand a good alternative to Znuny?

     
11. 

    

    ProProfs Help Desk

     82 likes

    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • Customer Feedback Manager

    Origin

    • United States

    Since

    • Since 2018

    Platforms

    • Online

    • United States

    

    

    

    +2

    

    More about ProProfs Help Desk  

    

    Good alternative?Is ProProfs Help Desk a good alternative to Znuny?

     
12. 

    

    Tiledesk

     12 likes

    Open source live chat and AI chatbot platform featuring real-time multi-channel communication for web, Android, iOS, and WhatsApp, customizable widgets, automated chatbot-human handover, analytics, knowledge base integration, and GDPR compliance for complete customer support.

    Cost / License

    • Freemium
    • Open Source

    Application type

    • Help Desk

    Origin

    • Italy
    • EU

    Since

    • Since 2019

    Platforms

    • Online
    • Android
    • iPhone
    • Self-Hosted
    • Software as a Service (SaaS)
    • Wordpress

    • Italy
    • EU

    

    

    

    +2

    

    More about Tiledesk  

    

    Good alternative?Is Tiledesk a good alternative to Znuny?

     
13. 

    

    AI Desk

     Like

    AI-powered help desk software that adapts to your business, serves customers in 40+ languages, and deploys in 10 minutes with copy-paste setup.

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • Customer Feedback Manager

    Origin

    • Singapore

    Since

    • Since 2025

    Platforms

    • Online
    • Software as a Service (SaaS)

    • Singapore

    

    More about AI Desk  

    

    Good alternative?Is AI Desk a good alternative to Znuny?

     
14. 

    

    FermiAI

     Like

    Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • Customer Feedback Manager

    Origin

    • United States

    Since

    • Since 2024

    Platforms

    • Online

    • United States

    

    

    

    More about FermiAI  

    

    Good alternative?Is FermiAI a good alternative to Znuny?

     
15. 

    

    helpNINJA AI

     Like

    An AI-powered chat widget that answers instantly, learns from your content, and hands things off to your team when needed. Add it to your site in minutes and give your visitors the help they want.

    Cost / License

    • Paid
    • Proprietary

    Origin

    • United States

    Since

    • Since 2025

    Platforms

    • Online
    • Software as a Service (SaaS)

    • United States

    

    

    

    +1

    

    More about helpNINJA AI  

    

    Good alternative?Is helpNINJA AI a good alternative to Znuny?