Znuny Alternatives

Apps similar to Znuny include Libredesk, which is free and open source. Other options are FreeScout, Freshdesk, Zendesk and LiveAgent. You're spoiled for choice with Help Desk Platforms like Znuny: we list more than 25 alternatives for the web, Android, iPhone, iPad and self-hosting.

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Alternatives
Znuny alternatives page was last updated

Alternatives list

  1. Ravine Desk icon

    Ravine Desk

     3 likes

    A right-sized helpdesk for freelancers and small dev shops, with a branded client portal, billable-hours tracking, and a built-in AI assistant.

    52 Ravine Desk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2026

    Platforms

    • Online
    • Software as a Service (SaaS)
    • US flagUnited States
    Ravine Desk screenshot 1
    Good alternative?
     
  2. Usedesk icon

    Usedesk

     Like

    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2021

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
    • RU flagRussia
    Usedesk screenshot 1
    Good alternative?
     
  4. Tickiti icon

    Tickiti

     Like

    Web-based helpdesk and customer support system with a branded customer portal, multi-channel intake and a real-time workspace.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2026

    Platforms

    • Online
    • GB flagUnited Kingdom
    Tickiti screenshot 1
    Good alternative?
     
  5. Ad
    Screenshot
    HelpCrunch icon
    HelpCrunch

    Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support ...

    https://www.helpcrunch.com
    Learn More
  6. REI3 Tickets icon

    REI3 Tickets

     Like

    Manage your IT, HR, customer service or any other request, with one or many teams - all within a central application. REI3 Tickets provides simple or complex request management as well as clear overview over ownership and ticket status.

    Cost / License

    • Freemium
    • Open Source (MIT)

    Application type

    Since

    • Since 2026

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Self-Hosted
    • Docker
    • DE flagGermany
    • European Union flagEU
    REI3 Tickets screenshot 1
    Good alternative?
     
  7. F

    FoxDesk

     Like

    FoxDesk keeps client requests, completed work, recorded time and client reports in one workspace. Email and portal requests become tickets with an owner, priority, due date and complete history. Employees, freelancers and connected coding agents can record completed work and...

    Cost / License

    Application type

    Since

    • New

    Platforms

    • Online
    • Self-Hosted
    • CZ flagCzechia
    • European Union flagEU
    Dashboard with team workload, recent activity and work in progress.
    Good alternative?
     
  9. BareBones Ticketing icon

    BareBones Ticketing

     Like

    Self-hosted service desk for structured request intake, with separate requester, agent, project, external, and admin workspaces. It provides catalog forms, workflow approvals, SLA timers, project-linked tickets, redaction controls, audit review, and import ledgers.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Since

    • New

    Platforms

    • Windows
    • Linux
    • Docker
    • Self-Hosted
    BareBones Ticketing screenshot 1
    Good alternative?
     
  10. HallaHelps icon

    HallaHelps

     Like

    Email-based shared inbox and help desk for small teams, with conversation assignment, statuses, internal notes, collision alerts, saved replies, rules, tags, customer history, reports, satisfaction ratings, help center tools, integrations, and optional AI and translation.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • New

    Platforms

    • Online
    • Software as a Service (SaaS)
    • US flagUnited States
    A conversation with replies sent from your own address
    Good alternative?
     
  11. Happi.team icon

    Happi.team

     Like

    Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    Cost / License

    • Freemium
    • Proprietary

    Since

    • Since 2021

    Platforms

    • Online
    • Software as a Service (SaaS)
    Happi.team screenshot 1
    Good alternative?
     
  12. Qisutu icon

    Qisutu

     Like

    Qisutu is a free and open-source ticketing and service desk platform for professional support organizations. It includes customer and agent portals, queues, workflow automation, service and SLA management, reporting, a knowledge base and an integrated CMDB.

    Cost / License

    Application type

    Since

    • New

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Online
    Qisutu screenshot 1
    Good alternative?
     
  13. initdesk icon

    initdesk

     1 like

    initdesk is an AI-powered, email-first help desk for solo founders and small teams. It turns support emails into tickets, suggests AI-drafted replies, auto-tags messages, and lets you “teach” an AI Assistant with your FAQs/docs.

    Cost / License

    • Paid
    • Proprietary

    Since

    • Since 2026

    Platforms

    • Online
    initdesk screenshot 1
    Good alternative?
     
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