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    Zendesk Alternatives

    Zendesk is described as 'Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries' and is a popular Help Desk in the Business & Commerce category. There are more than 100 alternatives to Zendesk for a variety of platforms, including Online / Web-based, Windows, Android, SaaS and iPhone. Most alternatives are Help Desks and Customer Support Tool. The best alternative is FreeScout, which is both free and Open Source. Other great apps like Zendesk are HelpCrunch (Paid), UseResponse (Paid), osTicket (Free, Open Source) and LiveAgent (Paid).

    This page was last updated May 17, 2022
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
    Learn more about Zendesk

    1. Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.
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      Inforobo vs Zendesk opinions
      pros, cons and recent comments
      akashshastri AI and speech recognition assisted customer service
      Positive comment about 5 years ago

    2. simplifies customer data analysis, marketing and interaction. We build tools which allow you to capture, engage, retain and support your customers from one single dashboard.

    3. You will not receive the full ROI from your customer support spend unless you’re using it as a marketing channel. Helplama Helpdesk is the only helpdesk that aims to do just that.
    4. Get unlimited access to cloud-based remote access, web conference, remote support, or help desk service for a dollar a day.
      No screenshots yet
    5. Your online customer feedback software. Fast, easy and without worries or small print.

    6. Rapidr is a modern customer feedback management software that helps you capture & manage feedback in an organized way.
    7. Hipporello is a service desk specifically built for Trello users. Hipporello takes incoming requests from your customers or external users via forms and emails and turns them to Trello cards.
    8. Hybrid Live Chat For Better Customer Service and Engagement. Bots working together with your team for optimising your customer acquisition and retention processes.
      • Linux
      • Online
      AJ Help Desk SaaS provides simple and effective help desk services to your customer support system. It covers customer support, ticket system and online help depends on your business needs.
      • FreeProprietary
      • Online
      • Android SDK
      • JavaScript
      • Software as a Service (SaaS)
      • Custom iOS
      • Wordpress
      Conversational Apps to Serve, Sell & Support your Customers.