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    Zendesk Alternatives

    Zendesk is described as 'Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries' and is a popular Help Desk in the Business & Commerce category. There are more than 100 alternatives to Zendesk for a variety of platforms, including Online / Web-based, Windows, Android, SaaS and iPhone. Most alternatives are Help Desks and Customer Support Tools. The best alternative is FreeScout, which is both free and Open Source. Other great apps like Zendesk are HelpCrunch (Paid), UseResponse (Paid), osTicket (Free, Open Source) and LiveAgent (Paid).

    This page was last updated May 11, 2022
    Zendesk
      62
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
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    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
    Learn more about Zendesk
    1. Complete online help desk that allows you to consolidate all communication -- issue tracking, emails, live chats, calls and call logs -- in one convenient location. Available as either a hosted service or on-premise installation.

    2. Helpwise

      • Mac
      • Windows
      • Android
      • Chrome OS
      • Software as a Service (SaaS)
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      Helpwise is a Shared Inbox tool for your team email accounts like help@, sales@, jobs@.
    4. Supportbench helps you manage your customers in a way that makes sense to you. Supportbench is a multi-channel support platform that is as easy to use as email, as powerful as an enterprise crm, as simple to use as a ticketing system, and affordable.

    5. SaaSiter Feed

      • Free Personal • Proprietary
      • Mac
      • Windows
      • Online
      • Windows Mobile
      • Android
      • iPhone
      • Android Tablet
      • Windows Phone
      • iPad
      • Self-Hosted
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      Increase users engagement for your SaaS application.
    6. EasyVista 2012, comprehensive, modular and integrated
      No screenshots yet

    8. Cherwell

      • Online
      • Android
      • iPhone
      • Android Tablet
      • iPad
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      Software is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and external customer support provides out-of-the-box, PinkVERIFY™ ITIL-based processes and is available SaaS or on-premises.
      No screenshots yet
    9. MSM - Marval's Integrated IT Service Management (ITSM), service desk and helpdesk software provides the ultimate combination of ITSM process automation, functionality and flexibility, delivering a comprehensive ITIL® and ISO/IEC 20000 compatible solution...
      No screenshots yet

    10. BlueFolder

      • Online
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        Regain control with field service management software from BlueFolder. Easily service customer needs, schedule technicians, manage service requests, and quickly invoice.
        No screenshots yet
      • Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.
      • Live Support Chat, Support Tickets, Email to Tickets, Attachments in Chat, Tickets and Emails are pulled in nicely and secure, a complete content management system with file and image manager, multi language ready throughout, FAQ articles, Blog system with comments, custom...