Zendesk is described as 'Web-based software for customer support, featuring a ticket system, AI assistance, and support through multiple channels with integration options' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to Zendesk for a variety of platforms, including Web-based, SaaS, Windows, Android and iPhone apps. The best Zendesk alternative is FreeScout, which is both free and Open Source. Other great apps like Zendesk are osTicket, UseResponse, HelpCrunch and Freshdesk.
Customer Service Software by Parature. A smarter, more efficient way to serve, support, retain, engage with and maximize the value of every customer. Integrated customer portal, knowledgebase, and ticket system.
ELOQUANT provide a comprehensive software solution that can manage interactions and feedback while integrating in one tool your professional services for front office and customer satisfaction.
Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.
Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.
Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.
KIX is an open source browser based service system for tasks like IT service, technical service, maintenance and repair and customer service. KIX can run run on-premise (in-house) or in a cloud.
The Best Solution To Support Customers & Employees. Mojo Helpdesk makes customer service easy. Centralize requests, assign, automate, track progress, and get more done faster. An all-in-one support platform designed to be simple to use while providing the tools to scale to...
We at Casengo believe that dissatisfied customers care about one thing only: direct action. If they have a question – and they usually do – they want the right answer right away. That’s why we built Casengo: adjustable and affordable social customer support software with great...
Knoon turns your business into an AI-powered workspace with action-taking agents, a built-in knowledge base, chat widgets, and Google Workspace/Microsoft Office tools. Ideal for automating support, sales, and workflows.
Jelly is a shared email solution that makes it simple and affordable for a team of people to share an email address (or several addresses). Whether a help desk or a community platform, Jelly will help your team focus on the conversations that matter, and save you some money in the process.
Pulsedesk is a flexible, reliable helpdesk that provides multichannel customer support. Users receive a wide range of tools for automating routine processes and complying with SLA requirements, as well as highly responsive technical support.
Your conversations already happen in Slack, why not your shared inbox? Collaborate on emails, comment, add notes and reply directly from Slack.
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