Zendesk is described as 'Web-based software for customer support, featuring a ticket system, AI assistance, and support through multiple channels with integration options' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to Zendesk for a variety of platforms, including Web-based, SaaS, Windows, Android and iPhone apps. The best Zendesk alternative is FreeScout, which is both free and Open Source. Other great apps like Zendesk are HelpCrunch, LiveAgent, osTicket and UseResponse.
Today’s ITSM software should improve work processes and empower customers to be self-sufficient. That's exactly what Clientele ITSM has to offer. It's a customer centric software suite that enables you to continuously improve your service.
Netherlands
EU
Hybrid Live Chat For Better Customer Service and Engagement. Bots working together with your team for optimising your customer acquisition and retention processes.
Bpm'online service is a cloud application with out-of-the-box processes for full-cycle service management
United States
django-helpdesk - A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.
Callmaker allows your visitors get a callback within 25 seconds from your website. Our AI analyzes visitor behavior and shows a pop-up when they are ready to buy. A visitor gets a callback, and you get a lead on the phone. Boost your sales instantly!.
OvationCXM, the leading AI-infused customer experience management (CXM) provider, helps companies identify and resolve real-time friction points in customer journeys across digital, back-office, and partner touch points.
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
Cloud solution for IT work: organize, manage, speed up and measure you work. Help Desk, web Ticket System and CRM. Manage asset, items, expire, license, hardware. Agent monitoring.Integration with Teamviewer, Vmware, Kayako, 1Backup, Stellar.
Tired of lost emails, scattered conversations, and missed follow-ups? Aidlify brings everything together in one easy-to-use helpdesk. Emails and contact form submissions become organized tickets you can quickly assign, tag, and prioritize.
DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. Our mission is to bring end users, support engineers, product managers, and developers together, making it...
United States
Russia
