Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Online
- Self-Hosted
Zendesk Alternatives
Zendesk is described as 'Web-based software for customer support, featuring a ticket system, AI assistance, and support through multiple channels with integration options' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to Zendesk for a variety of platforms, including Web-based, SaaS, Windows, Android and iPhone apps. The best Zendesk alternative is FreeScout, which is both free and Open Source. Other great apps like Zendesk are HelpCrunch, LiveAgent, osTicket and UseResponse.
Alternatives list
- 130 ReadyDesk alternatives
Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Linux
Full Help is a full-featured, self-hosted help desk solution. A help desk & knowledgebase software for your business that you pay for just once and installs on your own server. Supports email, live chat, contact form, and API conversation channels.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Self-Hosted
+5
PhaseWare Tracker, Event Engine, Self Service, and Live Chat:
Offer 24/7/365 customer support. Communicate with your customers through multiple channels. Never let another incident fall through the cracks.
Take control of your incident management process with PhaseWare.
Pha.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
United States
Zenplates provides a premium themes and plugins for Zendesk Guide built using a powerful framework that makes customization easy.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Zendesk
Interakt.co simplifies customer data analysis, marketing and interaction. We build tools which allow you to capture, engage, retain and support your customers from one single dashboard.
Cost / License
- Freemium
- Proprietary
Application typeApplication types
Platforms
- Mac
- Windows
- Android
- iPhone
97 Zonka Feedback alternativesEnterprise feedback platform combining AI-driven analytics, multi-device surveys, on-premises and web collection, location-based CX, NPS, CSAT, and offline support, providing actionable insights for customer experience improvement across diverse touchpoints.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Mac
- Windows
- Android
- iPhone
- Android Tablet
- iPad
India
+1
Automated helpdesk for startups and SMEs with a ticket-based system, extensive customizability, integrations with multiple platforms, frequent updates, analytics capabilities, and tools for efficient query management and improved customer retention.
Cost / License
- Paid
- Open Source
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- MySQL Community Edition
- Self-Hosted
- NGINX
- Apache HTTP Server
- PHP
- Microsoft IIS
- India
With AnswerOps you can easily create a Knowledge Base for your website/software that helps customers to find their answers fast.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
- 109 HelpMaster alternatives
If your business needs to log, track, manage, automate and escalate support issues, then please read on.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Online
H
Cyprus
EU
Australia
