With AnswerOps you can easily create a Knowledge Base for your website/software that helps customers to find their answers fast.
Cost / License
- Subscription
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Zendesk Alternatives
Zendesk is described as 'Web-based software for customer support, featuring a ticket system, AI assistance, and support through multiple channels with integration options' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to Zendesk for a variety of platforms, including Web-based, SaaS, Windows, Android and iPhone apps. The best Zendesk alternative is FreeScout, which is both free and Open Source. Other great apps like Zendesk are osTicket, UseResponse, HelpCrunch and Freshdesk.
Alternatives list
Produkt.so is a sleek, Notion-inspired help center platform built for tech startups and small teams. It offers a fast, block-based editor to write articles, organizes content into collections, and supports attachments up to 50 MB.
Cost / License
- Freemium (Subscription)
- Proprietary
Application types
Platforms
- Online
+1
If your business needs to log, track, manage, automate and escalate support issues, then please read on.
HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.
+1
Blinger.io is an omni-channel software platform which allows companies to connect to their customers through popular messengers, e-mail and live chat with a single API, interface or integration with helpdesks.
Cost / License
- Subscription
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
- Chrome OS
LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
+6
4me is a premium service management application for large multinational organizations and their external service providers.
Cost / License
- Pay once or Subscription
- Proprietary
Application type
Platforms
- Android
- iPhone
- Software as a Service (SaaS)
+3
Desky is the simplified helpdesk ticketing system + Live chat platform or startups and businesses.
Cost / License
- Freemium (Subscription)
- Proprietary
Application type
Platforms
- Android
- iPhone
- HESK
- Help Scout
- Freshchat
- Software as a Service (SaaS)
- Bitrix24
- Freshdesk
- Zendesk
- Zendesk Chat
+3
SupportMatic is an AI-powered email support agent that automates responses, manages subscriptions, and integrates with Stripe and knowledge bases. Boost productivity, reduce response times by 90%, and streamline workflows with intelligent automation.
Cost / License
- Subscription
- Proprietary
Platforms
- Online
Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included. Great for small repair shops or huge organizations.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Windows Mobile
- Android
- iPhone
- Chrome OS
- Android Tablet
- Windows Phone
- iPad
+7
HelpOnClick Live Chat software is a powerful online tool that helps to connect business owners with their clients. It is a reliable SaaS software that allows chatting with customers from any location and any device that has a browser and internet connection, or simply from your...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Android Tablet
- iPad
+7
Built on cloud architecture (SaaS), ThinkOwl features AI-powered tools that streamline workflows—from ticket management to client engagement. ThinkOwl's arsenal of potent solutions—OwlDesk, OwlForce, and ThinkOwl CONVERSATIONS—are designed to automate routine tasks, boost...
Cost / License
- Freemium (Subscription)
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
+3
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