Zendesk is described as 'Web-based software for customer support, featuring a ticket system, AI assistance, and support through multiple channels with integration options' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to Zendesk for a variety of platforms, including Web-based, SaaS, Windows, Android and iPhone apps. The best Zendesk alternative is FreeScout, which is both free and Open Source. Other great apps like Zendesk are osTicket, HelpCrunch, UseResponse and Freshdesk.
Hellokea is a streamlined helpdesk solution tailored for small businesses and independent developers managing multiple products. Our platform centralizes all product-related communications in one intuitive interface, allowing you to efficiently manage, prioritize, and respond to...
KroBase is a powerful SaaS knowledge base software designed for businesses and individuals who need an efficient way to organize and share information. With a simple and intuitive interface, it allows users to create, manage, and search content effortlessly.
HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost...
Spoke is a simple, smart way to manage requests that’s designed for anyone to use. Spoke’s AI intelligently routes and resolves internal requests and questions, while learning and improving with each ticket.
Kapdesk is a SaaS based customer support app, which is flexible and customizable software. It supports Ticketing System via email support, Live chat support, phone support and social media customer support.
OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...
Logicalware's help desk gives you all the tools to efficiently manage customer email and self-service support. It's web based, simple to use and integrates with existing phone support.
S1 is a Customer Service Software that allows you to provide great customer support integrating every digital channel into a single multichannel platform. It is the perfect solution for Contact Center Proffesionals.
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Its the best software for world class operations. The most professional approach to omnichannel customer service.