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UserDeck Alternatives

UserDeck is described as 'provides embedded support software that works with your existing website' and is a customer support tool in the business & commerce category. There are more than 50 alternatives to UserDeck, not only websites but also apps for a variety of platforms, including iPhone, Android, SaaS and iPad. The best alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Freshdesk or DeskXpand. Other great sites and apps similar to UserDeck are ProProfs Help Desk, UserVoice, LiveAgent and Help Scout.

UserDeck alternatives are mainly Customer Support Tools but may also be Help Desk Apps or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of UserDeck.
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UserDeck provides embedded support software that works with your existing website.

Learn more about UserDeck

  1. Zendesk icon

    Zendesk

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    234 alternatives to Zendesk 

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

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  2. Freshdesk icon

    Freshdesk

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Apps
    210 alternatives to Freshdesk 

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...

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  3. ProProfs Help Desk icon

    ProProfs Help Desk

    • Online
    170 alternatives to ProProfs Help Desk 

    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    Screenshot
  4. UserVoice icon

    UserVoice

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    169 alternatives to UserVoice 

    UserVoice communities are the easiest way to turn customer feedback into action:

    The top professional uservoice feedback system at the example from bit.ly
  5. LiveAgent icon

    LiveAgent

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
    191 alternatives to LiveAgent 

    LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms. Simple, yet powerful interface: Answer mails, chats, phone calls, Facebook posts and private messages and...

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    1.  GamificationLiveAgent makes use of game-design elements such as point scoring, competition, achievements, etc.
    2.  VoiP CallsLiveAgent allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
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    Screenshot


  6. DeskXpand icon

    DeskXpand

    • Online
    • Software as a Service (SaaS)
    210 alternatives to DeskXpand 

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

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  7. Help Scout icon

    Help Scout

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    116 alternatives to Help Scout 

    Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.

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    Features
    Conversation view
  8. Trengo icon

    Trengo

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    183 alternatives to Trengo 

    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

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    1.  Multiple Account supportTrengo support multiple accounts without the need to logout and login
    2.  VoiP CallsTrengo allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
    Trengo team inbox
    Assigning and tagging
  9. Engati icon

    Engati

    • FreemiumProprietary
    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets
    208 alternatives to Engati 

    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

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  10. Helpy.io icon

    Helpy.io

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    156 alternatives to Helpy.io 

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

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Showing 10 of 53 alternatives
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