Reamaze AlternativesHelp Desk Platforms & Customer Feedback Managers like Reamaze

Reamaze is described as 'Helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Reamaze for a variety of platforms, including Web-based, Android, iPhone, SaaS and iPad apps. The best Reamaze alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try FreeScout or Freshdesk. Other great apps like Reamaze are osTicket, Zendesk, tawk.to and Text App.

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Alternatives list

  1. Deskhero icon
     8 likes

    Deskhero is an AI email support platform that connects to Gmail or Outlook and suggests contextual replies using customer history, knowledge base content, and Shopify data.

    85 Deskhero alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  2. FreeScout icon
     41 likes

    Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    122 FreeScout alternatives

    Cost / License

    Application type

    Platforms

    • Mac
    • Linux
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
     
  3. Freshdesk icon
     124 likes

    Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.

    97 Freshdesk alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
     
  4. osTicket icon
     70 likes

    Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

    122 osTicket alternatives

    Cost / License

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron
     
  5. Zendesk icon
     67 likes

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    277 Zendesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  6. tawk.to icon
     93 likes

    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    225 tawk.to alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress
     
  7. Text App icon
     2 likes

    AI-driven service platform combining live chat, helpdesk ticketing, and automation. Supports web, mobile, Messenger, WhatsApp, and Shopify with easy setup, unified customer view, smart reply suggestions, fast onboarding, reporting, and performance analytics.

    68 Text App alternatives

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Windows
    • Mac
     
  8. UserVoice icon
     79 likes

    Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.

    213 UserVoice alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  9. LenoChat icon
     1 like

    Lightweight platform offering live chat, automated AI chatbot, and copilot support for startups and small businesses, with social media integrations, simple website installation, free AI-assisted replies, operating hours, and practical communication tools.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Shopify
    • Sass
    • Wordpress
     
  10. Fernand icon
     2 likes

    Fernand is the best customer support software for SaaS businesses. Blazingly fast. Keyboard shortcuts for everything. Designed to be calm.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
     
  11. Zendesk Chat icon
     37 likes

    Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
  12. Tidio  icon
     35 likes

    Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • PrestaShop
    • Wordpress
    • Magento / Adobe Commerce
    • WooCommerce
     
12 of 127 Reamaze alternatives