Live Chat Suite AlternativesHelp Desk Platforms and other similar apps like Live Chat Suite

Live Chat Suite is described as 'Leading live chat software with live web analytics, packed full of features and beatifully designed, fully customizable chat widgets' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Live Chat Suite, not only websites but also apps for a variety of platforms, including iPhone, Android, iPad and Windows apps. The best Live Chat Suite alternative is tawk.to, which is free. Other great sites and apps similar to Live Chat Suite are Tidio , Chatwoot, Zendesk Chat and Front.

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Leading live chat software with live web analytics, packed full of features and beatifully designed, fully customizable...

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Live Chat Suite alternatives page was last updated Nov 29, 2024
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  1. tawk.to icon
     92 likes
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    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    197 tawk.to alternatives

    License model

    • FreemiumProprietary

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress

    Properties

    1.  Lightweight

    Features

    1.  WYSIWYG Support
    2.  Real time collaboration
    3.  Dark Mode
    4.  Ad-free
    5.  Live Support Chat
    6.  Live chat for websites
    7.  Visitor tracking
    8.  Triggers
    9.  Chat history
    10.  Online chat
    11.  Customer service
    12.  Helpdesk Ticketing

    tawk.to VS Live Chat Suite

     
    • tawk.to is the most popular Web-based, Windows, Android & Mac alternative to Live Chat Suite.

    • tawk.to is the most popular free alternative to Live Chat Suite.

    • tawk.to is Freemium and ProprietaryLive Chat Suite is also Freemium and Proprietary
    • tawk.to is LightweightLive Chat Suite is not according to our users
  2. Tidio  icon
     35 likes
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    Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.

    License model

    • FreemiumProprietary

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • Wordpress
    • WooCommerce
    • PrestaShop
    • Adobe Commerce

    Top Tidio Features

    1.  Built-in AI Assistant
    2.  Customer Segmentation
    3.  Unified inbox
    4.  Auto Responder
    5.  No Coding Required
    6.  Ad-free
    7.  Real time collaboration
    8.  Multiple Account support
    9.  Two-factor Authentication
    10.  Email Scheduling
    11.  Import CSV Data
    12.  WYSIWYG Support

    Tidio VS Live Chat Suite

     
    • Tidio is the most popular iPad, SaaS & Android Tablet alternative to Live Chat Suite.

    • Tidio is Freemium and ProprietaryLive Chat Suite is also Freemium and Proprietary
  3. Chatwoot icon
     24 likes
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    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    216 Chatwoot alternatives

    License model

    • FreemiumOpen Source

    Country of Origin

    • US flagUnited States

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet

    Chatwoot Features

    1.  Unified inbox
    2.  Live Support Chat
    3. WhatsApp icon  Whatsapp integration
    4. Telegram icon  Telegram integration
    5.  Agent dashboard
    6.  Built-in AI Assistant
    7. Messenger icon  Facebook Messenger integration
    8.  Chat widget
    9.  Customer service

    Chatwoot VS Live Chat Suite

     
    • Chatwoot is the most popular Self-Hosted alternative to Live Chat Suite.

    • Chatwoot is the most popular Open Source alternative to Live Chat Suite.

    • Chatwoot is Freemium and Open SourceLive Chat Suite is Freemium and Proprietary
  4. Zendesk Chat icon
     37 likes
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    Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

    License model

    • FreemiumProprietary

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    Zendesk Chat Features

    1.  Live Support Chat

    Zendesk Chat VS Live Chat Suite

     
  5. Front icon
     25 likes
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    Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    Properties

    1.  Lightweight

    Features

    1.  Unified inbox
    2.  Real time collaboration
    3.  Support for @mentions
    4.  Shared inbox
    5.  Comment section
    6.  Email tracking
    7.  Built-in translation
    8. JIRA icon  Jira integration
    9.  Customer service
    10.  Built-in AI Assistant

    Front VS Live Chat Suite

     
    • Front is the most popular commercial alternative to Live Chat Suite.

    • Front is Paid and ProprietaryLive Chat Suite is Freemium and Proprietary
    • Front is LightweightLive Chat Suite is not according to our users
  6. Intercom icon
     55 likes
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    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    278 Intercom alternatives

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone

    Intercom Features

    1.  Customer Segmentation
    2.  Cloud-Based CRM
    3.  Live chat for websites
    4.  Chat Bot
    5.  Canned responses
    6.  Social media integration
    7.  Helpdesk Ticketing
    8.  Knowledge base
    9.  Onboarding

    Intercom VS Live Chat Suite

     
  7. HelpCrunch icon
     170 likes
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    Live chat software for small businesses and startups.

    All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.

    License model

    Country of Origin

    • RU flagRussia

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)

    HelpCrunch Features

    1.  Email automation
    2.  Marketing Automation
    3.  Integrated Chat
    4.  Automatic messages
    5. Slack icon  Slack integration
    6.  Live Support Chat
    7.  Helpdesk Ticketing
    8.  Pricing per agent

    HelpCrunch VS Live Chat Suite

     
  8. LiveAgent icon
     56 likes
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    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    License model

    Country of Origin

    • SK flagSlovakia
    • European Union flagEU

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP

    LiveAgent Features

    1.  VoiP Calls
    2.  Gamification
    3.  Beat maker
    4.  Knowledge base
    5.  Call recording
    6.  Customer service
    7.  Helpdesk Ticketing
    8.  Live Support Chat
    9.  Integrated Chat

    LiveAgent VS Live Chat Suite

     
  9. Userlike icon
     81 likes
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    Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

    License model

    • FreemiumProprietary

    Application type

    Country of Origin

    • DE flagGermany
    • European Union flagEU

    Platforms

    • Online
    • Software as a Service (SaaS)

    Userlike Features

    1.  Real time collaboration
    2.  Chat Bot
    3.  Real-time analytics
    4.  AI-Powered
    5.  Live Support Chat
    6.  Support for Multiple Users
    7.  SMS Messaging
    8. WhatsApp icon  Whatsapp integration
    9.  Live Broadcasting

    Userlike VS Live Chat Suite

     
  10. Lime Talk icon
     58 likes
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    Lime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can communicate with your website visitors and increase your sales and provide better customer support.

    License model

    Application type

    Country of Origin

    • CZ flagCzechia
    • European Union flagEU

    Platforms

    • Online

    Lime Talk Features

    1.  Live chat for websites
    2.  Online chat
    3.  Chat widget
    4.  Live Support Chat

    Lime Talk VS Live Chat Suite

     
  11. Olark icon
     14 likes
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    Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online

    Olark Features

    1.  Real Time Chat
    2.  Live Support Chat
    3.  Online chat
    4.  Traffic Monitoring

    Olark VS Live Chat Suite

     
  12. MyLiveChat icon
     2 likes
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    MyLiveChat is a free live chat software for eCommerce websites. It allows real-time interaction with website visitors through a chat button, which can be added using HTML code. The button integrates smoothly with your website design without causing disruptions.

    License model

    • FreemiumProprietary

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online

    MyLiveChat Features

    1.  Live Support Chat
    2.  Live chat for websites

    MyLiveChat VS Live Chat Suite

     
12 of 110 Live Chat Suite alternatives