Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.




Saufter.io is described as 'Saufter is a Customer engagement platform that automatically studies your user behavior and their journey stages to make campaign related recommendations. You receive fully drafted marketing emails in your inbox and you simply have to approve for the campaign to go live' and is an website in the business & commerce category. There are more than 100 alternatives to Saufter.io, not only websites but also apps for a variety of platforms, including Android, iPhone, Windows and SaaS apps. The best Saufter.io alternative is FreeScout, which is both free and Open Source. Other great sites and apps similar to Saufter.io are ActivePresenter, Spiceworks, Freshdesk and HubSpot.
Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.




Authoring solution enabling interactive eLearning course creation, flexible project layouts, advanced screen recording, video editing tools with annotation, timeline-based adjustments, and export to video, image, HTML5, SCORM, xAPI, office, or PDF formats.




Spiceworks is a software suite for IT professionals to manage networks, troubleshoot issues, and handle IT tasks. It offers free online tools for network connectivity management, remote computer access, user activity monitoring, contract tracking, and inventory scanning.



Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.




HubSpot centralizes tools for marketing automation, sales, service, and operations. Features include free CRM, AI content, and a drag-and-drop site builder, offering a comprehensive business solution that unifies customer data across teams and integrates with external apps.




Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.




Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.




tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.


Track shipments with seamless access to over 300 carriers. It offers automatic Amazon integration, so your orders automatically update from your account. Unique carrier recognition and barcode scanning make adding deliveries fast, while map tracking and web access provide intuitive delivery management.




Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.



