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HelpDesk by LiveChat Alternatives

HelpDesk by LiveChat is described as 'HelpDesk is a cloud-based solution for anyone that needs an efficient ticking system to manage their customer interactions. Packed with features that encourage teamwork, HelpDesk speeds up the process of answering your customers' queries' and is a customer support tool in the business & commerce category. There are more than 25 alternatives to HelpDesk by LiveChat for a variety of platforms, including Online / Web-based, SaaS, Android, iPhone and iPad. The best alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Freshdesk or Corteza Service Cloud. Other great apps like HelpDesk by LiveChat are UserVoice, LiveAgent, DeskXpand and Click2Magic.

HelpDesk by LiveChat alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of HelpDesk by LiveChat.
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HelpDesk is a cloud-based solution for anyone that needs an efficient ticking system to manage their customer interactions....

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  1. Zendesk icon

    Zendesk

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    233 alternatives to Zendesk 

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

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  2. Freshdesk icon

    Freshdesk

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Apps
    211 alternatives to Freshdesk 

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...

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  3. Corteza Service Cloud icon

    Corteza Service Cloud

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad
    • Self-Hosted
    48 alternatives to Corteza Service Cloud 

    With the free and open source Corteza Service Cloud you can deliver faster and more personalised service to your clients. Customer service agents are provided with 360-degree overviews on cases, enabling them to provide the best service quickly.

    Corteza Service Cloud dashboard
  4. UserVoice icon

    UserVoice

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    170 alternatives to UserVoice 

    UserVoice communities are the easiest way to turn customer feedback into action:

    The top professional uservoice feedback system at the example from bit.ly
  5. LiveAgent icon

    LiveAgent

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
    189 alternatives to LiveAgent 

    LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms. Simple, yet powerful interface: Answer mails, chats, phone calls, Facebook posts and private messages and...

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    1.  GamificationLiveAgent makes use of game-design elements such as point scoring, competition, achievements, etc.
    2.  VoiP CallsLiveAgent allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
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    Screenshot


  6. DeskXpand icon

    DeskXpand

    • Online
    • Software as a Service (SaaS)
    210 alternatives to DeskXpand 

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

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  7. Click2Magic icon

    Click2Magic

    • FreemiumProprietary
    • Online
    • Software as a Service (SaaS)
    191 alternatives to Click2Magic 

    Click2Magic is a Customer Live chat support Application. Click2Magic is made for Tech-Support Staff, Sales Executives, and Managers to Talk to your customers and ensure seamless support with quick and commendable new features.

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  8. Kampsite icon

    Kampsite

    • FreemiumProprietary
    • Software as a Service (SaaS)
    146 alternatives to Kampsite 

    Kampsite was made with the aim of helping companies engage with their users to build the features and products that their customers actually want.

     Kampsite has no features, suggest some!
    Screenshot
  9. LiveChat icon

    LiveChat

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    202 alternatives to LiveChat 

    LiveChat is powerful, but easy-in-use live chat and help desk software solution offered in a SaaS model. It helps ecommerce owners to contact website owners and convert them into buyers and keep track of the customer service communication via email.

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  10. Engati icon

    Engati

    • FreemiumProprietary
    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets
    207 alternatives to Engati 

    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

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Showing 10 of 25 alternatives
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