HelpDesk by LiveChat is described as 'HelpDesk is a cloud-based solution for anyone that needs an efficient ticking system to manage their customer interactions. Packed with features that encourage teamwork, HelpDesk speeds up the process of answering your customers' queries' and is a Customer Support App in the Business & Commerce category. There are more than 25 alternatives to HelpDesk by LiveChat for a variety of platforms, including Online / Web-based, SaaS, Android, iPhone and iPad. Most alternatives are Customer Support and Help Desk Apps. The best alternative is Freshdesk, which is free. Other great apps like HelpDesk by LiveChat are Corteza Service Cloud (Free, Open Source), Zendesk (Paid), UserVoice (Paid) and LiveAgent (Paid).
With the free and open source Corteza Service Cloud you can deliver faster and more personalised service to your clients. Customer service agents are provided with 360-degree overviews on cases, enabling them to provide the best service quickly.
Single collaborative customer support dashboard for all of your projects. Chat with your customers and your team members using single workspace. If it's an email sent to firstname.lastname@example.org or a chat request from yourproject2.com, it all goes into the same Plumm inbox.
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter, and offer a 24/7 Help Center. Help Center Customers can answer their own questions, quickly and simply.
Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.