Helpdesk Pilot is described as 'Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Helpdesk Pilot , not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and Linux apps. The best Helpdesk Pilot alternative is Freshdesk, which is free. Other great sites and apps similar to Helpdesk Pilot are osTicket, Zendesk, UserVoice and UseResponse.
Provides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.
Top-rated B2B helpdesk with AI capabilities providing dynamic SLAs, native integrations with Salesforce and ChatGPT, it streamlines workflows for efficient support and enhances customer relationship management as businesses scale.
Zoho Desk is a help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portals for each brand.
Enterprise feedback platform combining AI-driven analytics, multi-device surveys, on-premises and web collection, location-based CX, NPS, CSAT, and offline support, providing actionable insights for customer experience improvement across diverse touchpoints.
UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.
UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.
Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations.
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods. Using the power of the web, we are creating a data collection tool that has the scale, speed, and quantification...
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