Deskhero is an AI email support platform that connects to Gmail or Outlook and suggests contextual replies using customer history, knowledge base content, and Shopify data.
Sweden
EU
+5
Faveo HELPDESK AlternativesHelp Desk Platforms and other similar apps like Faveo HELPDESK
Faveo HELPDESK is described as 'Automated helpdesk system for startups and SMEs with ticket-based support, customizability, frequent updates, integration options, and analytics for customer management' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Faveo HELPDESK for a variety of platforms, including Web-based, Windows, Linux, Self-Hosted and Android apps. The best Faveo HELPDESK alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great apps like Faveo HELPDESK are Zoho Desk, Zendesk, HESK and UseResponse.
Alternatives list
101 Zoho Desk alternativesZoho Desk is a help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portals for each brand.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
+2
101 Freshdesk alternativesOffers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
+8
122 osTicket alternativesLightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
+3
278 Zendesk alternativesWeb-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
+1
24 HESK alternativesHesk simplifies customer support with powerful yet incredibly intuitive help desk software trusted by thousands of SMBs worldwide.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Windows
- Linux
- Online
- Software as a Service (SaaS)
+3
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Self-Hosted
+5
Live Support Chat, Support Tickets, Email to Tickets, Attachments in Chat, Tickets and Emails are pulled in nicely and secure, a complete content management system with file and image manager, multi language ready throughout, FAQ articles, Blog system with comments, custom...
Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
+2
Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- iPad
- Android Tablet
- Mac
+2
106 Solarwinds Web Help Desk alternativesSolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- iPhone
- Google Chrome
- Safari
- iPad
Deskpro is a help desk platform that uses AI technology for multi-channel communication. It offers security, compliance, and data privacy features. Users can deploy the platform on a private cloud, on-premise, or in sovereign data centers.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Self-Hosted
- Software as a Service (SaaS)
+1
India
United States
United Kingdom
I like that DeskHero works ????? ? Gmail or Outlook and uses AI to suggest replies based on past conversations, plus Shopify integration makes responses faster.