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    Faveo HELPDESK Alternatives

    Faveo HELPDESK is described as 'Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support' and is a Help Desk app in the business & commerce category. There are more than 50 alternatives to Faveo HELPDESK for a variety of platforms, including Online / Web-based, Linux, Self-Hosted solutions, Android and iPhone. The best alternative is osTicket, which is both free and Open Source. Other great apps like Faveo HELPDESK are Freshdesk, ProProfs Help Desk, Zammad and Zendesk.

    Faveo HELPDESK is mainly a Help Desk App but alternatives to it may also be Customer Support Tools or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Faveo HELPDESK.
    This page was last updated Mar 20, 2022
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    Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.
    Learn more about Faveo HELPDESK

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      • MySQL Community Edition
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      osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.
    1. Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.


    2. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
    3. Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
    4. Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.


    5. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
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      InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
    6. ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction.

      Discontinued

      From https://community.otrs.com :

      With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.

    7. With the free and open source Corteza Service Cloud you can deliver faster and more personalised service to your clients. Customer service agents are provided with 360-degree overviews on cases, enabling them to provide the best service quickly.
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      • Software as a Service (SaaS)
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      Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
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