Faveo HELPDESK Alternatives
Faveo HELPDESK is described as 'Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support' and is an app in the Business & Commerce category. There are more than 50 alternatives to Faveo HELPDESK for a variety of platforms, including the Web, Windows, Linux, Self-Hosted solutions and Android. The best alternative is osTicket, which is both free and Open Source. Other great apps like Faveo HELPDESK are Freshdesk (Freemium), ProProfs Help Desk (Paid), UseResponse (Paid) and Zammad (Free, Open Source).
- Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management. View 95 alternatives to osTicket
- Free • Open Source
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
- Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook... View 190 alternatives to Freshdesk
- Freemium • Proprietary
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
- ProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them. View 161 alternatives to ProProfs Help Desk
- UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. View 173 alternatives to UseResponse
- Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails. View 30 alternatives to Zammad
- Free • Open Source
- Linux
- Self-Hosted
- ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction. View 80 alternatives to ((OTRS)) Community Edition
Discontinued
From https://community.otrs.com :
With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
- Free Personal • Open Source
- Mac
- Linux
- Online
- Self-Hosted
- Perl
- InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart request management, workflow automation & unmatched user collaboration. View 93 alternatives to InvGate Service Desk
- With the free and open source Corteza Service Cloud you can deliver faster and more personalised service to your clients. Customer service agents are provided with 360-degree overviews on cases, enabling them to provide the best service quickly. View 38 alternatives to Corteza Service Cloud
- Free • Open Source
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- iPad
- Self-Hosted
- Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. View 212 alternatives to Zendesk
- Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. View 101 alternatives to Help Scout
- Paid • Proprietary
- Online
- iPhone
- Software as a Service (SaaS)