eStreamDesk Alternatives
eStreamDesk is described as *'Ticketed support and e-mail management
If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service'* and is a Help Desk app in the business & commerce category. There are more than 100 alternatives to eStreamDesk, not only websites but also apps for a variety of platforms, including iPhone, Android, iPad and SaaS. The best alternative is osTicket, which is both free and Open Source. Other great sites and apps similar to eStreamDesk are Zendesk, ProProfs Help Desk, Freshdesk and Front.
eStreamDesk alternatives are mainly Customer Support Tools but may also be Help Desk Apps or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of eStreamDesk.osTicket
Is this a good alternative?YesNo- Free • Open Source
- Help Desk App
- Customer Support Tool
- Task Management Tool
103 alternatives to osTicket- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...
osTicket Features
Zendesk
Is this a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Customer Support Tool
234 alternatives to Zendesk- Online
- Android
- iPhone
- iPad
- Android Tablet
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
Zendesk Features
ProProfs Help Desk
Is this a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Customer Support Tool
171 alternatives to ProProfs Help Desk- Online
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
ProProfs Help Desk Features
Freshdesk
Is this a good alternative?YesNo- Freemium • Proprietary
- Help Desk App
- Customer Support Tool
- Customer Feedback Manager
212 alternatives to Freshdesk- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
Freshdesk Features
Front
Is this a good alternative?YesNo- Paid • Proprietary
- Customer Support Tool
- Team Collaboration Tool
- Email Client
98 alternatives to Front- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later.
Front Features
((OTRS)) Community Edition
Is this a good alternative?YesNo- Free Personal • Open Source
- Help Desk App
- Customer Support Tool
- Task Management Tool
87 alternatives to ((OTRS)) Community Edition- Mac
- Linux
- Online
- Self-Hosted
- Perl
((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction.
((OTRS)) Community Edition Features
DiscontinuedFrom https://community.otrs.com :With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
UserVoice
Is this a good alternative?YesNo- Paid • Proprietary
- Customer Feedback Manager
- Customer Support Tool
172 alternatives to UserVoice- Online
- Android
- iPhone
- Android Tablet
- iPad
UserVoice communities are the easiest way to turn customer feedback into action:
UserVoice Features
SuiteCRM
Is this a good alternative?YesNo- Free • Open Source
- CRM System
209 alternatives to SuiteCRM- Windows
- Linux
- Online
- Self-Hosted
- Software as a Service (SaaS)
SuiteCRM provides an enterprise-grade Customer Relationship Management (CRM) application to a global community of users and software developers. It is a robust and credible alternative to Salesforce, Microsoft and the major CRM vendors.
Get Satisfaction
Is this a good alternative?YesNo166 alternatives to Get Satisfaction- Paid • Proprietary
- Customer Feedback Manager
- Online
Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.
All Our Ideas
Is this a good alternative?YesNo50 alternatives to All Our Ideas- Free • Open Source
- Customer Feedback Manager
- Online
All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods. Using the power of the web, we are creating a data collection tool that has the scale, speed, and quantification...