eStreamDesk Alternatives
eStreamDesk is described as 'Ticketed support and e-mail managementIf you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then' and is an website in the Business & Commerce category. There are more than 100 alternatives to eStreamDesk, not only websites but also apps for a variety of platforms, including Windows, Linux, iPhone and Android. The best alternative is osTicket, which is both free and Open Source. Other great sites and apps similar to eStreamDesk are Freshdesk (Freemium), ProProfs Help Desk (Paid), Front (Paid) and ((OTRS)) Community Edition (Free Personal, Open Source).
- Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management. View 95 alternatives to osTicket
- Free • Open Source
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
- Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook... View 190 alternatives to Freshdesk
- Freemium • Proprietary
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
- ProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them. View 161 alternatives to ProProfs Help Desk
- Front is the first email management software for teams that integrates with the tools you already use. View 86 alternatives to Front
- Paid • Proprietary
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
- ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction. View 80 alternatives to ((OTRS)) Community Edition
Discontinued
From https://community.otrs.com :
With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
- Free Personal • Open Source
- Mac
- Linux
- Online
- Self-Hosted
- Perl
- Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. View 212 alternatives to Zendesk
- SuiteCRM provides an enterprise-grade Customer Relationship Management (CRM) application to a global community of users and software developers. View 190 alternatives to SuiteCRM
- UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum. View 174 alternatives to UserReport
- Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. View 101 alternatives to Help Scout
- Paid • Proprietary
- Online
- iPhone
- Software as a Service (SaaS)
- Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle. View 152 alternatives to Get Satisfaction