Drift.com AlternativesHelp Desk Platforms and other similar apps like Drift.com

Drift.com is described as 'Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms – not days later' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Drift.com for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best Drift.com alternative is tawk.to, which is free. Other great apps like Drift.com are Text App, Zendesk Chat, Tidio and Chatwoot.

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Drift.com alternatives page was last updated

Alternatives list

  1. tawk.to icon
     93 likes
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    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    210 tawk.to alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress
     
    • tawk.to is the most popular Web-based, Windows, Android & Mac alternative to Drift.com.

    • tawk.to is the most popular free alternative to Drift.com.

    • tawk.to is Freemium and ProprietaryDrift.com is also Freemium and Proprietary
    • tawk.to is LightweightDrift.com is not according to our users
  2. Text App icon
     2 likes
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    AI-driven service platform combining live chat, helpdesk ticketing, and automation. Supports web, mobile, Messenger, WhatsApp, and Shopify with easy setup, unified customer view, smart reply suggestions, fast onboarding, reporting, and performance analytics.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
    • Text App is the most popular SaaS alternative to Drift.com.

    • Text App is the most popular commercial alternative to Drift.com.

    • Text App is Paid and ProprietaryDrift.com is Freemium and Proprietary
    • Text App is LightweightDrift.com is not according to our users
  3. Zendesk Chat icon
     37 likes
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    Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

    200 Zendesk Chat alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
    • Zendesk Chat is the most popular iPad & Android Tablet alternative to Drift.com.

    • Zendesk Chat is Freemium and ProprietaryDrift.com is also Freemium and Proprietary
  4. Tidio  icon
     35 likes
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    Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.

    67 Tidio alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • PrestaShop
    • Wordpress
    • Magento / Adobe Commerce
    • WooCommerce
     
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    1
    Comments about Tidio as an Alternative to Drift.com
    qwerttrewq
    Positive
    0

    Transparent, affordable pricing. AI quality.

    Drift.com Icon
    Tidio  icon
    • Tidio is Freemium and ProprietaryDrift.com is also Freemium and Proprietary
  5. Chatwoot icon
     24 likes
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    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    222 Chatwoot alternatives

    Cost / License

    • Freemium (Subscription)
    • Open Source

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
     
    • Chatwoot is the most popular Self-Hosted alternative to Drift.com.

    • Chatwoot is the most popular Open Source alternative to Drift.com.

    • Chatwoot is Freemium and Open SourceDrift.com is Freemium and Proprietary
  6. Intercom icon
     55 likes
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    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    297 Intercom alternatives

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
     
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    8
  7. Copy a direct link to this comment to your clipboard

    The Chat Widget is a lightweight, privacy-first live chat widget designed for fast-loading websites.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  8. Userlike icon
     82 likes
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    Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  9. LiveChat icon
     21 likes
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    SaaS live chat and help desk solution automates ecommerce visitor conversion, streamlines support with AI chatbots and agent tools, unifies customer interactions, monitors campaigns, provides analytics, integrates with 200+ apps, and delivers weekly insights.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
     
  10. Smartsupp icon
     60 likes
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    Combines live chat, chatbots, and video recordings, enabling online stores to monitor visitor behavior, automate support, collect leads, and proactively engage customers with real-time data, multi-channel unified inbox, GDPR compliance, and mobile access for flexible service.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Windows Phone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
     
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    2
    7
    Comments about Smartsupp as an Alternative to Drift.com
    Marketa Prochazkova
    Positive
    4

    for small website, smartsupp is much more affordable.

    NatalieBrucker
    Positive
    2

    Best alternative for early stage startups

    Drift.com Icon
    Smartsupp icon
    • Almost everyone thinks Smartsupp is a great Drift.com alternative.

    • Smartsupp is Freemium and ProprietaryDrift.com is also Freemium and Proprietary
    • Smartsupp is CustomizableDrift.com is not according to our users
  11. LiveAgent icon
     56 likes
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    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
     
12 of 133 Drift.com alternatives