BugPlug AlternativesCustomer Feedback Managers and other similar apps like BugPlug

BugPlug is described as 'Quickly capture feedback and bugs from your team, clients, and users with our on-site widget. Manage your tickets directly on Trello' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to BugPlug, not only websites but also apps for a variety of platforms, including iPhone, Android, iPad and Android Tablet apps. The best BugPlug alternative is Freshdesk, which is free. Other great sites and apps similar to BugPlug are Zendesk, UserVoice, Fider and UseResponse.

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BugPlug alternatives are mainly Customer Feedback Managers but may also be Help Desk Platforms or Survey Creators.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of BugPlug.
BugPlug iconBugPlug
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Quickly capture feedback and bugs from your team, clients, and users with our on-site widget. Manage your tickets directly on Trello.

More about BugPlug
BugPlug alternatives page was last updated Sep 9, 2022
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Alternatives
  1. Freshdesk icon
     124 likes
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    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    49 Freshdesk alternatives

    License model

    • FreemiumProprietary

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates

    Freshdesk VS BugPlug

     
    • Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to BugPlug.

    • Freshdesk is the most popular free alternative to BugPlug.

    • Freshdesk is Freemium and ProprietaryBugPlug is Paid and Proprietary
  2. Zendesk icon
     66 likes
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    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    253 Zendesk alternatives

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zendesk Features

    1.  Real time collaboration
    2.  Knowledge base
    3.  Email integration
    4.  On Demand

    Zendesk VS BugPlug

     
    • Zendesk is the most popular commercial alternative to BugPlug.

    • Zendesk is Paid and ProprietaryBugPlug is also Paid and Proprietary
  3. UserVoice icon
     79 likes
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    Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.

    195 UserVoice alternatives

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Software as a Service (SaaS)

    UserVoice Features

    1.  Suggestion voting
    2. WordPress icon  WordPress Integration
    3.  Multiple languages
    4.  Idea management
    5.  In-App Voting

    UserVoice VS BugPlug

     
    • UserVoice is the most popular SaaS alternative to BugPlug.

    • UserVoice is Paid and ProprietaryBugPlug is also Paid and Proprietary
  4. Fider icon
     19 likes
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    Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.

    47 Fider alternatives

    License model

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted

    Fider Features

    1.  User Session Recording
    2.  Crowdsourced
    3.  Website Monitoring
    4.  Feedback collection
    5.  Suggestion voting

    Fider VS BugPlug

     
    • Fider is the most popular Self-Hosted alternative to BugPlug.

    • Fider is the most popular Open Source alternative to BugPlug.

    • Fider is Paid and Open SourceBugPlug is Paid and Proprietary
  5. UseResponse icon
     132 likes
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    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    203 UseResponse alternatives

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Self-Hosted

    Properties

    1.  Customizable

    Features

    1.  Helpdesk Ticketing
    2.  Kanban Board
    3.  Product Roadmap Management
    4.  Chatbot Builder
    5.  Idea management
    6.  Task assignments
    7.  Kanban Chart
    8.  Knowledge base

    UseResponse VS BugPlug

     
  6. LiveAgent icon
     56 likes
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    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    222 LiveAgent alternatives

    License model

    Country of Origin

    • SK flagSlovakia
    • European Union flagEU

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP

    LiveAgent Features

    1.  VoiP Calls
    2.  Gamification
    3.  Beat maker
    4.  Knowledge base
    5.  Call recording
    6.  Customer service
    7.  Helpdesk Ticketing
    8.  Live Support Chat
    9.  Integrated Chat

    LiveAgent VS BugPlug

     
  7. Featurebase icon
     35 likes
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    Featurebase is a free customer feedback tool that lets you create public feedback boards to capture, manage and organize your feedback, feature requests and bug reports. Capture unlimited feedback for free, no trials. Changelogs and roadmaps as well!.

    70 Featurebase alternatives

    License model

    Platforms

    • Software as a Service (SaaS)

    Featurebase Features

    1.  Product Roadmap Management
    2.  Changelog
    3.  Kanban Board
    4.  User Rating
    5.  Gamification
    6.  Real time collaboration
    7.  Ad-free
    8.  Custom Domain
    9.  Single Sign-On
    10.  Feedback collection

    Featurebase VS BugPlug

     
  8. WoltLab Suite icon
     9 likes
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    WoltLab Suite (formerly Burning Board) is an enterprise grade CMS built for communities and forums.

    121 WoltLab Suite alternatives

    License model

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • MySQL Community Edition
    • Self-Hosted
    • PHP

    WoltLab Suite VS BugPlug

     
  9. Tender Support icon
     11 likes
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    Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...

    98 Tender Support alternatives

    License model

    Platforms

    • Online

    Tender Support Features

    1.  Knowledge base
    2.  On Demand

    Tender Support VS BugPlug

     
  10. Nolt icon
     27 likes
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    Nolt is a beautiful, collaborative place for all your user requests – no more outdated spreadsheets or chaotic Trello boards. Give your customers a voice and gain priceless insights. Everything for just $29 board/month.

    103 Nolt alternatives

    License model

    Platforms

    • Online

    Nolt Features

    1.  Single Sign-On
    2.  Share Roadmaps
    3.  Suggestion voting
    4. Slack icon  Slack integration
    5.  Support for MarkDown
    6.  Anonymous Commenting
    7.  Crowdsourced
    8.  Feedback collection
    9.  Custom data fields
    10.  Anonymous voting

    Nolt VS BugPlug

     
  11. Deskero icon
     16 likes
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    Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

    137 Deskero alternatives

    License model

    Country of Origin

    • GB flagUnited Kingdom

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Mac

    Properties

    1.  Customizable

    Features

    1.  Customer service
    2.  Multi Channel
    3.  Embeddable

    Deskero VS BugPlug

     
  12. HelpDesk 3 icon
     3 likes
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    Provides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.

    102 HelpDesk 3 alternatives

    License model

    Application type

    Country of Origin

    • CH flagSwitzerland

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted

    HelpDesk 3 Features

    1.  Multiple languages
    2.  Helpdesk Ticketing

    HelpDesk 3 VS BugPlug

     
12 of 133 BugPlug alternatives