BugPlug is described as 'super-simple user feedback and bug submission capture tool' and is an website in the Business & Commerce category. There are more than 100 alternatives to BugPlug, not only websites but also apps for a variety of platforms, including Android, iPhone, Windows and iPad. The best alternative is Freshdesk, which is free. Other great sites and apps similar to BugPlug are Fider (Free, Open Source), ProProfs Help Desk (Paid), UseResponse (Paid) and Productboard (Paid).
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without leaving your site.