BugPlug is described as 'Quickly capture feedback and bugs from your team, clients, and users with our on-site widget. Manage your tickets directly on Trello' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to BugPlug, not only websites but also apps for a variety of platforms, including Android, iPhone, Windows and SaaS apps. The best BugPlug alternative is Freshdesk, which is free. Other great sites and apps similar to BugPlug are Zendesk, UserVoice, Fider and LiveAgent.
Turns email into shared tickets for assignment and follow-up. Teams use private comments, draft replies and labels, while customers can use a portal to create or track requests. Knowledge bases support self-service, while reports and an audit trail track activity.
India
Collect feedback at any point in the customer journey, use drag-and-drop survey creation, consolidate multi-source feedback, analyze results via AI and dashboards, automate recurring surveys with advanced targeting and partial response capture, and integrate with connected tools.
Poland
EU
All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods. Using the power of the web, we are creating a data collection tool that has the scale, speed, and quantification...
Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.
United States
Real-time audience engagement platform - moderated live Q&A, live blogs, polls and match centers embedded on your own website.
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.
Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration
India
Saber website feedback is easy to use, quick to set up, and free. Saber adds a customizable feedback button to your website allowing visitors to submit feedback and report issues, while automatically capturing the browser, operating system and errors.
SpainEU
One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
NetherlandsEU
Make it easy for customers to give you feedback, right from inside your website, so you can gain valuable insights to improve your product.
United States
