ArcChat.com Alternatives

ArcChat.com is described as 'Live Chat software for small business' and is an website. There are more than 100 alternatives to ArcChat.com, not only websites but also apps for a variety of platforms, including Android, iPhone, Windows and iPad. The best alternative is Chatwoot, which is both free and Open Source. Other great sites and apps similar to ArcChat.com are ProProfs Chat, tawk.to, HelpCrunch and Intercom.

ArcChat.com alternatives are mainly Customer Support Tools but may also be Help Desk Apps or Email Marketing Services. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of ArcChat.com.

This page was last updated

ArcChat.com

Paid • Proprietary
Online

Live Chat software for small business.

Learn more about ArcChat.com

Chatwoot
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No
Freemium • Open Source
Customer Support Tool
Help Desk App
CRM System
Self-Hosted
Software as a Service (SaaS)
Cloudron
199 alternatives to Chatwoot
Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.
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Chatwoot Features
Whatsapp integration
Live Support Chat
Telegram integration
Agent dashboard
Facebook Messenger integration
Chat widget
Customer service
ProProfs Chat
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Yes
No
Freemium • Proprietary
Customer Support Tool
Mac
Windows
Linux
Android
iPhone
Windows Phone
iPad
95 alternatives to ProProfs Chat
ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products...
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ProProfs Chat Features
Proactive chat
Canned responses
Visitor tracking
Real-time visitor monitoring
Statistics and Reports
Integration with CRMs
Live Support Chat
Live chat for websites
tawk.to
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Yes
No
Freemium • Proprietary
Customer Support Tool
Help Desk App
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Internet Explorer
Google Chrome
Safari
Wordpress
167 alternatives to tawk.to
tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
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tawk.to Features
Triggers
Helpdesk ticketing
Chat history
Customer service
Online chat
Live Support Chat
Live chat for websites
Visitor tracking
Add a screenshot
HelpCrunch
Do you think this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Help Desk App
Email Marketing Service
Online
Android
iPhone
Software as a Service (SaaS)
239 alternatives to HelpCrunch
Live chat software for small businesses and startups.

All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
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HelpCrunch Features
1. Marketing AutomationHelpCrunch can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
Email automation
Integrated Chat
Automatic messages
Slack integration
Live Support Chat
Helpdesk ticketing
Pricing per agent
Customizable
Live chat for websites
Email tracking
Intercom
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Yes
No
Paid • Proprietary
Customer Support Tool
Help Desk App
Email Marketing Service
Online
Android
iPhone
230 alternatives to Intercom
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
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Intercom Features
1. Customer SegmentationIntercom allows you to divide your customers into segments, so you can determine and work with your target audience.
Cloud-Based CRM
Live chat for websites
Chat Bot
Canned responses
Social media integration
Helpdesk ticketing
Knowledge base
Onboarding
User Profiles
Knowledge Base structuring
Mibew
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No
Free • Open Source
Mac
Windows
Linux
Online
Self-Hosted
77 alternatives to Mibew
Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.
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Mibew Features
1. Website MonitoringMibew can detect and resolve website performance issues proactively.
Telegram Bot
Chat Bot
Whatsapp integration
Bots
Live Support Chat
Smartsupp
Do you think this is a good alternative?
Yes
No
Freemium • Proprietary
Customer Support Tool
Customer Feedback Manager
Online
Android
iPhone
Windows Phone
iPad
Self-Hosted
Software as a Service (SaaS)
118 alternatives to Smartsupp
Smartsupp is your online shopping assistant. It combines live chat, chatbots & video recordings to save your time and help you turn visitors into customers.
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Smartsupp Features
1. User Session RecordingSmartsupp can record user sessions to gain a real understanding of how users interact with a website.
2. Marketing AutomationSmartsupp can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
Visitor recording
Canned responses
Customizable
Chat Bot
Simple installation
Statistics and Reports
Facebook integration
Automatic messages
Live Support Chat
Customer service
Chaskiq
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Yes
No
Free • Open Source
Self-Hosted
191 alternatives to Chaskiq
Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.
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Chaskiq Features
Help Center
Agent's conversation routing
Product tours
Integrated Bulk Emailing
Triggerable conversational bots
Chat Bot
Plerdy
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Yes
No
Freemium • Proprietary
Web Analytics Service
Online
Self-Hosted
Software as a Service (SaaS)
169 alternatives to Plerdy
Plerdy is a package of conversion rate optimization tools that are bundled in a single CRO platform. Today are available: Website Heatmap tools, Session recordings, SEO-checker, Popup and NPS builder, Conversion Funnels.
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Plerdy Features
1. User Session RecordingPlerdy can record user sessions to gain a real understanding of how users interact with a website.
2. Website MonitoringPlerdy can detect and resolve website performance issues proactively.
SEO Audit
Mouse Heatmaps
Live heatmap
Scroll heatmap
Conversion funnel
Usability
User experience
User tracking
Dashboard
Session Analytics
User.com
Do you think this is a good alternative?
Yes
No
Paid • Proprietary
Email Marketing Service
Customer Support Tool
Help Desk App
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
iPad
200 alternatives to User.com
User.com is an advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking.
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User.com Features
1. Customer SegmentationUser.com allows you to divide your customers into segments, so you can determine and work with your target audience.
2. Marketing AutomationUser.com can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
SMS Marketing Platform
Omnichannel messaging
Chatbot Builder
Live Support Chat
Customer service
User tracking
Lead nurturing