Apps with 'Shared inbox' feature

Deskhero is an AI email support platform that connects to Gmail or Outlook and suggests contextual replies using customer history, knowledge base content, and Shopify data.

Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

Platform for live chat and chatbot services using AI to handle customer inquiries, provide support in multiple languages, and generate leads efficiently.

Sortd is a software that enhances email management and team collaboration within Gmail. It allows users to manage emails, tasks, and customer interactions directly in their inbox, converting them into visible workflows for the entire team.

Gmelius transforms your inbox into your company’s workspace. It brings your team together in Gmail by turning it into a work hub for communication, collaboration, and workflow automation with real-time syncing across all devices - web & mobile.

Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

A Trello Power-up that connects your customers and employees to your support, IT & business teams by creating Trello cards via online forms and emails.

Collaborative email and threaded group chat for productive teams. A single app for all your internal and external communication.

Web-based platform integrating the WhatsApp Business API for automated marketing, sales, and support, offering shared team inboxes, chatbot builder, and CRM workflow integration.

ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

Drag is the World's first all-in-one workspace in Gmail. One single place to support customers, manage tasks and close deals, from the place teams love Gmail. Stop switching between tools and run your workflow from your inbox.

Help Desk Software for Small Businesses.

The only commercial team email platform offering self-hosting. Handle customer communication with our integrated email management solution. Create shared inboxes for Sales, Marketing, Support and more.

All-in-one sales automation platform designed to seamlessly handle cold email & SMS sequences, inbound and outbound calling, a unified inbox, form tracking, lead routing, and more — all conveniently centralized in one platform. It's free.

Askneo.io helps wellness brands humanize sales through texting. It leverages bulk SMS, automated CRM entry & human-to-human interactions. Neo bridges the gap of trust between brands and people, driving revenue like no other in the most authentic way.

Shared inbox for teams with thread-based chat, assignment, workflow automation, integration with external apps, and centralized multi-mailbox management.

Jelly is a shared email solution that makes it simple and affordable for a team of people to share an email address (or several addresses). Whether a help desk or a community platform, Jelly will help your team focus on the conversations that matter, and save you some money in the process.

Really Simple Support is a lightweight, zero-setup helpdesk built specifically for solo founders and small teams. It gives you a branded support inbox and a hosted contact form — no DNS, no logins for customers, no complexity. Just drop a link on your site, and you’re ready to go.

At RogerRoger, we make life easier for sales and recruitment professionals by fixing inbox chaos. Our platform merges email and LinkedIn messages into a shared inbox. From there, messages can be processed in workspaces with Kanban boards, helping you stay organized, set up sales...

Manage customer support and communication from email and Twitter directly from Slack. Send and receive emails, tweets, and direct messages in Slack.

Zoho Teaminbox is a shared inbox tool for team collaboration and transparency.