Apps tagged with 'Customer Support' Page 17 of 22

All apps in Apps tagged with 'Customer Support' category. Use the filters below to narrow down your search. 
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  1. LabiDesk icon
     Like

    LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    LabiDesk screenshot 1
    LabiDesk screenshot 1
    LabiDesk screenshot 2
    +6
    LabiDesk screenshot 3
    29 alternatives
  2. elevio icon
     2 likes

    Bring all your support channels right to your user. And inject contextual in-app help into your site with Envisage:

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • GB flagUnited Kingdom
    elevio screenshot 1
    elevio screenshot 1
    2 alternatives
  3. OrcaFlo icon
     Like

    OrcaFlo answers your customers on WhatsApp in Arabic and English, quotes your own prices, books appointments and follows up. Made in the UAE.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Shared inbox: WhatsApp, website chat and email in one place
    Sales pipeline that fills itself, with hot, warm and cold leads
    Automations: follow-ups, reminders and hand-over to staff
    6 alternatives
  4. Fortifi icon
     Like

    Fortifi is a complete end-to-end cloud based business platform making billing, marketing and support seamless, scalable and reliable.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Fortifi screenshot 1
    Fortifi screenshot 1
    Fortifi screenshot 2
    31 alternatives
  5. Helploom icon
     Like

    Helploom is a lightweight, affordable customer support tool made for solo founders and small teams. It adds a fast live chat widget to your site, captures leads, and keeps conversations organized in a shared inbox.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • IN flagIndia
    Shared Inbox.
    5 alternatives
  6. Chatbase icon
     Like

    Build no-code AI chatbots trained on your documents, websites, or text. Deploy multi-language bots with advanced analytics, branding, and multi-channel integration.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • US flagUnited States
    Chatbase screenshot 1
    Chatbase screenshot 1
    Chatbase screenshot 2
    +2
    Chatbase screenshot 3
    66 alternatives
  7. initdesk icon
     1 like

    initdesk is an AI-powered, email-first help desk for solo founders and small teams. It turns support emails into tickets, suggests AI-drafted replies, auto-tags messages, and lets you “teach” an AI Assistant with your FAQs/docs.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    initdesk screenshot 1
    initdesk screenshot 1
    initdesk screenshot 2
    51 alternatives
  8. AI-assisted help desk that summarizes tickets and drafts replies from internal docs and resolved conversations, with email, chat, workflows, and API access.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • BE flagBelgium
    • European Union flagEU
    There There screenshot 1
    There There screenshot 1
    There There screenshot 2
    12 alternatives
  9. Whatfix icon
     1 like

    Whatfix helps business to simplify the online experience of users by eliminating confusions and doubts. Use Whatfix and enhance self service capability of your product.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Whatfix screenshot 1
    29 alternatives
  10. Asyntai icon
     Like

    Asyntai adds an AI chat assistant to any website. It reads your website pages, uploaded documents and product catalogue, and answers visitor questions from that content, day and night, in the visitor's own language.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    The AI assistant answers a visitor from the website's own products and pages.
    Set the widget colour, position and branding, and test the chat before it goes live.
    Chat logs show what visitors ask, day by day.
    15 alternatives
  11. Self-hosted help desk and ticketing system for IT support teams and anyone who needs to handle requests as tickets. Buy once per major version: no subscription, no per-agent fees. Runs on your own server or VPS, your data stays with you. Free 30-day trial with the full feature set.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
    • Docker
    • DE flagGermany
    • European Union flagEU
    Dashboard with open tickets by status, priority, agent and category, plus workload per agent.
    Ticket list in the mobile browser: filters for follow-ups, priority and assignee, no separate app needed.
    Ticket list on the desktop with status, priority, assignee and category at a glance.
    21 alternatives
  12. Orchis AI icon
     Like

    Orchis AI helps businesses create intelligent chatbots trained on their own content. Upload your documents, PDFs, or knowledge base, and get an AI agent that answers customer questions instantly. The process is simple: create an agent, upload your documents, let the AI process...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • NL flagNetherlands
    • European Union flagEU
    Orchis AI screenshot 1
    Orchis AI screenshot 1
    12 alternatives
  13. Zickt icon
     Like

    Zickt brings customer conversations from web chat, email, and forms into your Slack workspace, so your team replies without ever leaving Slack.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • GB flagUnited Kingdom
    Zickt screenshot 1
    23 alternatives
  14. Emporiqa icon
     Like

    AI chat for online stores that sells before the purchase and serves after it. Finds products in your catalog, answers from your pages, shows order status. Your team can take over any chat. Plugins for WooCommerce, Magento, PrestaShop, Shopware, Drupal.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • BG flagBulgaria
    • European Union flagEU
    Asked for noise cancelling headphones for long flights under 400 euros, the chat names two from the store's catalog, gives a reason for each, and shows both as product cards with photo, price and a Cart button.
    Asked for waterproof hiking boots in size 44, the chat says the shop does not carry them, says it is a consumer electronics shop, and asks what the shopper came in for. It does not invent a product.
    The shopper says 399 euros is more than they wanted to spend. The chat shows headphones under 360 euros from the same catalog and asks whether they prefer over-ear or earbuds.
    +5
    The shopper asks for a laptop in one colour and storage size. The chat adds that variant to the cart and shows a Proceed to checkout button.
    11 alternatives
  15.  Like

    FoxDesk keeps client requests, completed work, recorded time and client reports in one workspace. Email and portal requests become tickets with an owner, priority, due date and complete history. Employees, freelancers and connected coding agents can record completed work and...

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
    • CZ flagCzechia
    • European Union flagEU
    Dashboard with team workload, recent activity and work in progress.
    New ticket queue with fresh unassigned client requests.
    Ticket detail with client conversation, ownership, status and recorded work.
    +4
    Team time view combining work from employees, freelancers and connected agents.
    26 alternatives
  16. Aidlify icon
     Like

    Tired of lost emails, scattered conversations, and missed follow-ups? Aidlify brings everything together in one easy-to-use helpdesk. Emails and contact form submissions become organized tickets you can quickly assign, tag, and prioritize.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Aidlify screenshot 1
    Aidlify screenshot 1
    Aidlify screenshot 2
    30 alternatives
  17. SharedBox icon
     Like

    Your conversations already happen in Slack, why not your shared inbox? Collaborate on emails, comment, add notes and reply directly from Slack.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Slack
    SharedBox screenshot 1
    SharedBox screenshot 1
    31 alternatives
  18. Bridger icon
     Like

    You can use Bridger to embed a chat component on your website and use Discord or Slack to communicate directly with your customers.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Discord
    • Slack
    • US flagUnited States
    Bridger screenshot 1
    52 alternatives
  19. Remote Screen share for Android & iOS mobile apps.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Self-Hosted
    • US flagUnited States
    Cobrowse.io screenshot 1
    Cobrowse.io screenshot 1
    Cobrowse.io screenshot 2
    14 alternatives
  20. W3Dart icon
     Like

    W3Dart is a visual feedback tool. It works like a sticky note on your website, only visible to your clients and your team. Only tool that has Video Recording and Screenshots to capture and report bugs and feedback. Try it For FREE.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Google Chrome
    • Safari
    • Software as a Service (SaaS)
    • Firefox
    Bug Reporting Tool for Development Team
Startup
Saas
Digital Agencies
Software Development Firms
Freelancers
Project Managers
    Capture and Report bug using Video recoding
    W3Dart screenshot 2
    +9
    W3Dart screenshot 3
    13 alternatives
  21. Knocket icon
     Like

    Knocket is a 100% free website contact widget powered by Tencent Cloud. It provides real-time chat, offline contact forms, and social links aggregation (WhatsApp, Telegram, Calendly, etc.).

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • US flagUnited States
    Knocket screenshot 1
    Knocket screenshot 1
    Knocket screenshot 2
    11 alternatives