SharedBox Alternatives

    SharedBox is described as 'Shared inbox for your team; in Slack' and is a Customer Support App in the Business & Commerce category. There are more than 25 alternatives to SharedBox for a variety of platforms, including Online / Web-based, SaaS, iPhone, Android and iPad. The best alternative is Freshdesk, which is free. Other great apps like SharedBox are ProProfs Help Desk (Paid), Front (Paid), HelpCrunch (Paid) and Zendesk (Paid).

    This page was last updated Oct 25, 2021
    1. Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
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    2. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
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    4. Front

      • Mac
      • Windows
      • Linux
      • Online
      • Android
      • iPhone
      • Android Tablet
      • iPad
      • Software as a Service (SaaS)
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      Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later.
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    5. Live chat software for small businesses and startups. All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
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    6. Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
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    8. Collaborative email and threaded group chat for productive teams. A single app for all your internal and external communication. As foreign as chat is to email, mixing them unleashes unforeseen possibilities. Missive is the one app you’ll ever need to manage your work life.
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    9. Drag is the World's first all-in-one workspace in Gmail. One single place to support customers, manage tasks and close deals, from the place teams love Gmail. Stop switching between tools and run your workflow from your inbox.
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    10. Help Scout

      • Online
      • Android
      • iPhone
      • Android Tablet
      • iPad
      • Software as a Service (SaaS)
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      Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
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    11. Single collaborative customer support dashboard for all of your projects. Chat with your customers and your team members using single workspace. If it's an email sent to support@yourproject1.com or a chat request from yourproject2.com, it all goes into the same Plumm inbox.
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    12. TimelinesAI

      • Free • Proprietary
      • Software as a Service (SaaS)
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      TimelinesAI aggregates the messages from your e-mail and instant messengers (such as whatsapp) into one place. It makes it much easier to get someone into the context of your conversation or stay in the loop without being CC'd to everything.
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    Showing 10 of 33 alternatives