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SharedBox Alternatives

SharedBox is described as 'Your conversations already happen in Slack, why not your shared inbox? Collaborate on emails, comment, add notes and reply directly from Slack' and is a customer support tool in the business & commerce category. There are more than 25 alternatives to SharedBox for a variety of platforms, including Online / Web-based, iPhone, SaaS, Android and iPad. The best alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Freshdesk or Missive. Other great apps like SharedBox are ProProfs Help Desk, HelpCrunch, Front and Drag.

SharedBox alternatives are mainly Customer Support Tools but may also be Help Desk Apps or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of SharedBox.
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SharedBox iconSharedBox
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  • Online
  • Slack

Your conversations already happen in Slack, why not your shared inbox? Collaborate on emails, comment, add notes and reply...

Learn more about SharedBox
  1. Zendesk icon

    Zendesk

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    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    233 alternatives to Zendesk 

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

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    Features
    Screenshot
  2. ProProfs Help Desk icon

    ProProfs Help Desk

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    • Online
    170 alternatives to ProProfs Help Desk 

    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

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    Features
    Screenshot
  4. Freshdesk icon

    Freshdesk

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    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Apps
    211 alternatives to Freshdesk 

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...

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    Features
    1.  Ad-freeFreshdesk doesn't contain any form of external advertising.
    Screenshot
    Screenshot
  5. HelpCrunch icon

    HelpCrunch

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    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    227 alternatives to HelpCrunch 

    Live chat software for small businesses and startups.

    All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.

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    Features
    1.  Marketing AutomationHelpCrunch can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
    Chat Widget
    Chat Auto Message to Engage with your visitors/users
  6. Front icon

    Front

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    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    97 alternatives to Front 

    Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later.

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    Features
    1.  Real time collaborationMultiple users can work together in Front simultaneously.
    Screenshot
    Screenshot
  8. Missive icon

    Missive

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    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    17 alternatives to Missive 

    Collaborative email and threaded group chat for productive teams. A single app for all your internal and external communication.

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    Features
    1.  Unified inboxView e-mails (or similar) from all accounts in one unified view with Missive.
    2.  Email SchedulingYou can schedule a marketing, sales, or personal email for a time in the future with Missive.
    3.  Multiple Account supportMissive support multiple accounts without the need to logout and login
    The perfect shared inbox!
    With a nice dark theme!
  9. Drag icon

    Drag

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    • Online
    • Google Chrome
    • Software as a Service (SaaS)
    • Gmail
    17 alternatives to Drag 

    Drag is the World's first all-in-one workspace in Gmail. One single place to support customers, manage tasks and close deals, from the place teams love Gmail. Stop switching between tools and run your workflow from your inbox.

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    Features
    1.  Kanban BoardDrag allows you to organize your workflow by moving cards with drag-and-drop functionality between multiple columns.
    2.  Real time collaborationMultiple users can work together in Drag simultaneously.
    Shared inbox in Gmail | DragApp.com
    Drag Board
  10. DeskXpand icon

    DeskXpand

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    • Online
    • Software as a Service (SaaS)
    210 alternatives to DeskXpand 

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

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    Features
    Screenshot
  11. Help Scout icon

    Help Scout

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    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    115 alternatives to Help Scout 

    Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.

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    Features
    Conversation view
  12. TimelinesAI icon

    TimelinesAI

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    • Free • Proprietary
    • Software as a Service (SaaS)
    5 alternatives to TimelinesAI 

    TimelinesAI aggregates the messages from your e-mail and instant messengers (such as whatsapp) into one place.

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    Features
    Screenshot
Showing 10 of 34 alternatives
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