SharedBox Alternatives

Apps similar to SharedBox include Freshdesk, which has a free version. Other options are Zendesk, Front, Help Scout and Hipporello Service Desk. You're spoiled for choice with Help Desk Platforms like SharedBox: we list more than 25 alternatives for the web, iPhone, Android, iPad and Windows.

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Alternatives
SharedBox alternatives page was last updated

Alternatives list

  1. Helpwise icon
     1 like

    Shared inbox for teams handling group email accounts, featuring internal thread chats, email assignment, workflow automation, integrations with business apps, role-based controls, templates, analytics, tracking tools, multi-channel support, and API access.

    Cost / License

    • Paid
    • Proprietary

    Since

    • Since 2019

    Platforms

    • Windows
    • Mac
    • Chrome OS
    • Software as a Service (SaaS)
    • Android
    Good alternative?
     
  2. Zoho Teaminbox is a shared inbox tool for team collaboration and transparency.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2022

    Platforms

    • Windows
    • Mac
    • Online
    • Software as a Service (SaaS)
    • Android
    • iPhone
    • iPad
    Good alternative?
     
  3. At RogerRoger, we make life easier for sales and recruitment professionals by fixing inbox chaos. Our platform merges email and LinkedIn messages into a shared inbox. From there, messages can be processed in workspaces with Kanban boards, helping you stay organized, set up sales...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2025

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  4. Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.

    Cost / License

    Application type

    Since

    • Since 2018

    Platforms

    • Online
    • Self-Hosted
    Good alternative?
     
  5. Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    Cost / License

    • Freemium
    • Proprietary

    Since

    • Since 2021

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  6. HelpSpace icon
     Like

    Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2019

    Platforms

    • Software as a Service (SaaS)
    Good alternative?
     
  7. For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2020

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
    Good alternative?
     
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