Apps tagged with 'Customer Support' Page 14 of 21

All apps in Apps tagged with 'Customer Support' category. Use the filters below to narrow down your search. 
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  1. Seamless end-to-end conversational commerce suite. Charles helps brands to pioneer Conversational Commerce by integrating shop systems, chat apps & bots in one intuitive design.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Charles helps brands to pioneer Conversational Commerce by integrating shop systems, chat apps & bots in one intuitive design.
    No matter if you sell clothes, rentals for cars, pet supplies, with all relevant integrations we got you covered.
    Use powerful features to convert customers directly in the chat. Message templates, Chatout Links, Order tracking and many more tools enable end to end relationship management.
    +3
    Never disappear in overloaded email accounts. Reach your relevant customers where their friends are.
    45 alternatives
  2. Proximiti MessagePro is a complete messaging solution for your business that allows you to communicate via Text Message with Customers, Colleagues, etc. all using your familiar main Business Phone Number(s). Access the app from most popular web browsers, or your mobile device.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    Proximiti MessagePro screenshot 1
    Proximiti MessagePro screenshot 1
    Proximiti MessagePro screenshot 2
    +6
    Proximiti MessagePro screenshot 3
    6 alternatives
  3. tahc icon
     1 like

    tahc is AI Hybrid Chat — combining AI with real humans when it matters. AI handles routine questions instantly while humans step in for context, judgment, and trust.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • iPhone
    • Wordpress
    7 alternatives
  4. From smart services for customer and product support in mechanical engineering to maintenance solutions for manufacturing companies, oculavis SHARE connects machinery and equipment with experts, technicians, and customers around the world as a device-agnostic solution.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Software for Maintenance & Service
    Digital Work Instructions
    AR Visual Assistance
    +2
    White Label Solutions
    9 alternatives
  5. Sloggr icon
     Like

    Sloggr (also known as Sales Logger) is a lightweight CRM and shared customer timeline for sales and support teams. It keeps deals, support tickets, emails, and notes on one page per customer organization. It's the middle ground between spreadsheets and heavyweight CRMs.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Visual Automation Builder
    Sales Pipeline View
    Upcoming Sales Item Management
    +7
    Deal History
    20 alternatives
  6. Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Happi.team screenshot 1
    211 alternatives
  7. SoftDesk icon
     Like

    SoftDesk is an AI-powered customer support platform that helps businesses manage conversations across chat, email, WhatsApp, and SMS from one unified workspace. It combines a shared inbox, website widgets, automation, and AI-assisted support tools so teams can respond faster...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Messaging panel
    Online visitors panel
    Dashboard panel
    51 alternatives
  8. Fulply icon
     Like

    Fulply is an AI chat trained on your own website. It answers visitor questions 24/7, in any language, and collects a visitor's contact when they're ready to talk. Setup takes three steps — paste your website and Fulply learns your pages automatically, customize the...

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    The Fulply chat widget open on the website, ready to answer visitor questions.
    Setup: enter your website domain and Fulply automatically imports your pages as the chatbot's knowledge.
    Customize the widget's appearance and welcome message to match your brand.
    2 alternatives
  9. Representative24 is a multilingual AI chatbot for your website and messaging channels that learns from your content, answers customer questions, captures leads, and schedules appointments—available 24/7 and easy to install.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Dashboard
    AI Agent Setup
    Self-Learning
    14 alternatives
  10. ultimate.ai icon
     1 like

    Ultimate.ai is a case automation and agent guidance tool for most common support solutions including Salesforce, Zendesk and Freshdesk.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    • Freshchat
    • Software as a Service (SaaS)
    • Salesforce.com
    • LiveAgent
    • Freshdesk
    • SAP HANA
    • Zendesk
    • Zendesk Chat
    ultimate.ai - Analytics Dashboard
    Suggested Answers
    Social Media recommendations
    28 alternatives
  11. Steam-connect is a powerful CCaaS (Contact Center as a Service) platform that unifies all communication channels into a single interface. Whether it’s voice, email, live chat, WhatsApp, social media, or SMS, your team manages everything from one intuitive dashboard.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    7 alternatives
  12. Helloumi icon
     1 like

    Helloumi is a Conversational Commerce platform that gathers main instant messaging channels to allow business be where their customers are.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Helloumi screenshot 1
    Helloumi screenshot 1
    Helloumi screenshot 2
    +1
    Helloumi screenshot 3
    37 alternatives
  13. Conversocial icon
     1 like

    Our solutions help global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Instagram and YouTube.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    4 alternatives
  14. Amity icon
     Like

    Amity provides the world’s most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Amity screenshot 1
    Amity screenshot 1
    Amity screenshot 2
    +4
    Amity screenshot 3
    9 alternatives
  15. QueryWing icon
     Like

    An AI chatbot that crawls your website and answers visitors from your live content, capturing leads and handing off to a human.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    QueryWing screenshot 1
    QueryWing screenshot 1
    QueryWing screenshot 2
    +1
    QueryWing screenshot 3
    5 alternatives
  16. Convot icon
     Like

    Convot is an all-in-one customer support platform for small teams: shared inbox, help center, live chat, scheduling, and a grounded AI agent that answers from your help docs and hands off when it's unsure. See each customer's plan, MRR, and churn risk right beside the conversation.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Support platform that protects revenue
    Convot screenshot 1
    Convot screenshot 2
    +2
    Convot screenshot 3
    9 alternatives
  17. Never miss another call with our custom solutions. Join 4,000+ organizations who use our services to help their customers.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • iPhone
    • iPad
    Answering Service Care screenshot 1
    Answering Service Care screenshot 1
    Answering Service Care screenshot 2
    +2
    Answering Service Care screenshot 3
    26 alternatives
  18. Jotform AI Agents provide customer support by answering inquiries, guiding users, and resolving issues autonomously. You can easily train them with custom knowledge for brand-consistent interactions. You can also set automation rules to streamline workflows and engage users to...

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Software as a Service (SaaS)
    Jotform AI Agents screenshot 1
    Jotform AI Agents screenshot 1
    Jotform AI Agents screenshot 2
    +3
    Jotform AI Agents screenshot 3
    5 alternatives
  19. Website widget for video, live chat, and help center. Can be used individually or together. Easy configuration and setup in less than 5 minutes. Features include unlimited video, live chat, and help center.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Project dashboard
    Chat
    Video, Live Chat , Help Center
    21 alternatives
  20. Sorry™ icon
     5 likes

    Sorry™ provides a new and improved method of viewing service status. It ensures that customers have the best possible experience during incidents by offering simple and clear layouts and a personalized subscriber experience.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    The Simpler, Smarter Status Page
    Keep customers informed
    Alerts into updates
    32 alternatives
  21. Remote customer service that scales with your business. Flexible - ready for a seamless integration, able to use all software and communication channels your business needs. Dedicaled - gathers a support team working on your project only.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    2 alternatives
  22. Omnistra icon
     Like

    AI workforce platform for commerce: voice and messaging agents that answer customers, run order operations and drive outbound sales in 60+ languages.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Order OS: the live catalog, customers, confirmed orders and active carriers in one workspace, so every AI agent only sells what is actually in stock.
    A voice and messaging agent handling a live customer conversation natively in Bangla, qualifying the buyer and closing the order across Messenger, Instagram, WhatsApp and web chat.
    The courier routing engine moving a confirmed order through intake, amendment window, policy, zone and dispatch, picking the carrier that actually delivers fastest in that zone.
    +1
    Financial and operational analytics: revenue recovered, savings against an in-house team and the projected monthly bill, updated live.
    49 alternatives