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    Deskware Alternatives

    Deskware is described as 'A trustworthy, cloud-based customer support software for any businesses of any size. Keep track of your customer interactions and problem-solving processes in one place' and is a customer support tool in the business & commerce category. There are more than 25 alternatives to Deskware for a variety of platforms, including Online / Web-based, Android, iPhone, SaaS and iPad. The best alternative is osTicket, which is both free and Open Source. Other great apps like Deskware are Freshdesk, Zendesk, UseResponse and UserVoice.

    Deskware is mainly a Help Desk App but alternatives to it may also be Customer Support Tools or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Deskware.
    This page was last updated Mar 15, 2022
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
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    A trustworthy, cloud-based customer support software for any businesses of any size. Keep track of your customer...
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      • FreeOpen Source
      • Windows
      • Linux
      • Online
      • MySQL Community Edition
      • Self-Hosted
      • PHP
      • Cloudron
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      osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.
    1. Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.


    2. Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
    3. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
    4. UserVoice communities are the easiest way to turn customer feedback into action:


      • Online
      • Android
      • iPhone
      • Android Tablet
      • iPad
      • Software as a Service (SaaS)
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      Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
    5. User.com is an advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking.
      • FreemiumProprietary
      • Android
      • iPhone
      • Zapier
      • Google Calendar
      • Software as a Service (SaaS)
      • Salesforce.com
      • Google Drive - Sheets
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      Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
    6. Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.
    7. Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
    Showing 10 of 25 alternatives