Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
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- - Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to Deskware.
- - Freshdesk is the most popular free alternative to Deskware.
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
- - Zendesk is the most popular commercial alternative to Deskware.
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...
- - osTicket is the most popular Self-Hosted alternative to Deskware.
- - osTicket is the most popular Open Source alternative to Deskware.
Powerful user feedback software that helps you listen and learn from your customers, prioritize features that matter, and innovate efficiently. Capture and centralize customer feedback into a single source of truth and build customizable roadmaps with the leading product...
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- - UserVoice is the most popular SaaS alternative to Deskware.
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.Suggest and vote on features
Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
User.com is an advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking.Suggest and vote on features
Kampsite was made with the aim of helping companies engage with their users to build the features and products that their customers actually want.Kampsite has no features, suggest some!
- Is this is a good alternative?YesNo211 DeskXpand - Helpdesk Management Software alternatives
- Help Desk Platform
- Freemium • Proprietary
- Software as a Service (SaaS)
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.Suggest and vote on features
DeskXpand - Helpdesk Management Software Features
- Desktop SharingDeskXpand - Helpdesk Management Software enables you to share your screen with other people in the same office or working remotely.
- No Coding RequiredDeskXpand - Helpdesk Management Software can be used without an coding or programming skills.
- LightweightDeskXpand - Helpdesk Management Software consumes less device resources compared to similar apps.
- Real time collaborationMultiple users can work together in DeskXpand - Helpdesk Management Software simultaneously.
- Auto ResponderDeskXpand - Helpdesk Management Software allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
- Extensible by Plugins/ExtensionsDeskXpand - Helpdesk Management Software can be extended with add-ons, plugins and extensions.
- Ad-freeDeskXpand - Helpdesk Management Software doesn't contain any form of external advertising.
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.Suggest and vote on features
- Marketing AutomationReamaze can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
Our online help desk is so much more than “just another ticketing system.”
Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.Suggest and vote on features