Deskware Alternatives
Deskware is described as 'A trustworthy, cloud-based customer support software for any businesses of any size. Keep track of your customer interactions and problem-solving processes in one place' and is a customer support tool in the business & commerce category. There are more than 25 alternatives to Deskware for a variety of platforms, including Online / Web-based, Android, iPhone, SaaS and iPad. The best alternative is osTicket, which is both free and Open Source. Other great apps like Deskware are Freshdesk, Zendesk, UseResponse and UserVoice.
Deskware is mainly a Help Desk App but alternatives to it may also be Customer Support Tools or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Deskware.Deskware
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- Paid • Proprietary
- Online
- Android
- iPhone
- Software as a Service (SaaS)
- osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.
- Free • Open Source
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
- Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
- Freemium • Proprietary
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
- Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
- Paid • Proprietary
- Online
- Android
- iPhone
- iPad
- Android Tablet
- UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
- UserVoice communities are the easiest way to turn customer feedback into action:
- Paid • Proprietary
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
- Paid • Proprietary
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
- User.com is an advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking.
- Paid • Proprietary
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- iPad
- Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
- Freemium • Proprietary
- Android
- iPhone
- Zapier
- Google Calendar
- Software as a Service (SaaS)
- Salesforce.com
- Google Drive - Sheets
- Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.
- Paid • Proprietary
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- iPad
- Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
- Free • Proprietary
- Software as a Service (SaaS)