Alternatives to Deskware for all platforms with any license

osTicket

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use...

Free Open Source Windows Linux Web MySQL Community Edition Self-Hosted ... PHP
Dockerized Helpdesk ticketing Add a feature

51 Like
Freshdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Freemium $ $ $ Mac Windows Linux Web Android ... iPhone Chrome OS Android Tablet iPad Google Apps
Ad-free Automatic customer engagement Customer Feedback Software as a Service ... Team Collaboration Add a feature

98 Like
UseResponse

UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. Main Products Include:...

Commercial Web Self-Hosted
Helpdesk ticketing Canned responses Customer Feedback Customizable ... Flexible customizations Knowledge base Knowledge Base structuring Modern live chat Multiple languages Multiple Languages Private Community Product Roadmap Management Skype integration SLA Slack integration Add a feature

109 Like
UserVoice

UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! ...

Commercial Web Android iPhone Android Tablet iPad
Suggestion voting Customer Feedback In-App Voting Multiple languages ... Wordpress integration Add a feature

79 Like
Zendesk

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Commercial Web Android iPhone Blackberry iPad
Knowledge base Software as a Service Add a feature

54 Like
Help Scout

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket...

Commercial $ $ $ Web iPhone
Customer Feedback CRM Knowledge base Add a feature

29 Like
User.com

Affordable communication system with live chat, in-app messages, mailing, marketing automation, CRM and user tracking.

Commercial $ $ $ Mac Windows Linux Web Android ... iPhone Chrome OS iPad
Email marketing automation Lead nurturing Add a feature

25 Like
Reamaze

Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email...

Commercial $ $ $ Mac Windows Linux Web Android ... iPhone iPad
Helpdesk ticketing Automated messaging CRM Ecommerce integration ... Integrated Chat Workflow Automation Automatic customer engagement Custom widgets Customer Feedback Customer Journey Mapping Customizable Embeddable FAQ Automation Knowledge base Mobile friendly Real-time monitoring Shopify integration Social media integration Add a feature

26 Like
TeamSupport.com

Our online help desk is so much more than “just another ticketing system.” Most support software only supports one-to-one communications with your customers and you...

Commercial Web
Real time collaboration Add a feature

27 Like
SupportBee

The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk. ...

Freemium $ $ $ Web
No features added Add a feature

96 Like
Zent.io

Zent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The...

Commercial $ $ $ Mac Windows Linux Web
Call recording Knowledge base Real time collaboration Add a feature

32 Like
Trakdesk

Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support...

Commercial Mac Windows Linux Web Windows Mobile ... Android iPhone Chrome OS Android Tablet Windows Phone iPad PlayBook Kindle Fire
Customer Feedback Gamification Knowledge base Software as a Service Add a feature

25 Like