Hello Charles Alternatives
Hello Charles is described as 'Seamless end-to-end conversational commerce suite. Charles helps brands to pioneer Conversational Commerce by integrating shop systems, chat apps & bots in one intuitive design' and is an app in the Business & Commerce category. There are more than 25 alternatives to Hello Charles for a variety of platforms, including Online / Web-based, iPhone, SaaS, Android and iPad. The best alternative is Freshdesk, which is free. Other great apps like Hello Charles are ProProfs Help Desk (Paid), UseResponse (Paid), ((OTRS)) Community Edition (Free Personal, Open Source) and Zendesk (Paid).
- Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook... View 190 alternatives to Freshdesk
- Freemium • Proprietary
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
- ProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them. View 161 alternatives to ProProfs Help Desk
- UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. View 176 alternatives to UseResponse
- ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction. View 79 alternatives to ((OTRS)) Community Edition
Discontinued
From https://community.otrs.com :
With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
- Free Personal • Open Source
- Mac
- Linux
- Online
- Self-Hosted
- Perl
- Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. View 213 alternatives to Zendesk
- SuiteCRM provides an enterprise-grade Customer Relationship Management (CRM) application to a global community of users and software developers. View 192 alternatives to SuiteCRM
- Crust Service Cloud is a free, open-source and self-hosted customer service desk, built on the Crust Low-Code platform. It enables businesses to deliver faster and more personalised service to their clients, across multiple channels. View 57 alternatives to Crust Service CloudNo screenshots yet
- Free • Open Source
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Self-Hosted
- UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! View 157 alternatives to UserVoice
- Paid • Proprietary
- Online
- Android
- iPhone
- Android Tablet
- iPad
- LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms. View 182 alternatives to LiveAgent
- Paid • Proprietary
- Online
- Android
- iPhone
- Android Tablet
- iPad
- PHP
- Single collaborative customer support dashboard for all of your projects. Chat with your customers and your team members using single workspace. View 379 alternatives to Plumm
- Paid • Proprietary
- Software as a Service (SaaS)