Plumm is described as 'Single collaborative customer support dashboard for all of your projects. Chat with your customers and your team members using single workspace. If it's an email sent to support@yourproject1.com or a chat request from yourproject2.com, it all goes into the same Plumm inbox' and is an app in the business & commerce category. There are more than 100 alternatives to Plumm for a variety of platforms, including Web-based, Android, iPhone, Windows and Mac apps. The best Plumm alternative is Thunderbird, which is both free and Open Source. Other great apps like Plumm are Element, Discord, Matrix and Slack.
Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.
Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.
Unlimited public or private chat rooms with full search, GitHub-based authentication, file and code sharing, flexible integrations with popular developer tools, admin controls, guest access, multi-platform support, data export, and ad-free collaboration spaces.
Gmelius transforms your inbox into your company’s workspace. It brings your team together in Gmail by turning it into a work hub for communication, collaboration, and workflow automation with real-time syncing across all devices - web & mobile.
hack.chat is a minimal, distraction-free chat application. Channels are created and joined by going to https://hack.chat/?your-channel. There are no channel lists, so a secret channel name can be used for private discussions.
Source code : https://github.com/hack-chat/main.
Kaidan is a simple, user-friendly Jabber/XMPP client providing a modern user interface using Kirigami and QtQuick. The back-end of Kaidan is written in C++ using the QXmpp XMPP client library and Qt 5.
Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support for web and mobile customer engagement.
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