Top-rated B2B helpdesk with AI capabilities providing dynamic SLAs, native integrations with Salesforce and ChatGPT, it streamlines workflows for efficient support and enhances customer relationship management as businesses scale.
United States
+4
Plumm Alternatives
Plumm is described as 'Single collaborative customer support dashboard for all of your projects. Chat with your customers and your team members using single workspace. If it's an email sent to support@yourproject1.com or a chat request from yourproject2.com, it all goes into the same Plumm inbox' and is an app in the business & commerce category. There are more than 100 alternatives to Plumm for a variety of platforms, including Web-based, Android, iPhone, Windows and Mac apps. The best Plumm alternative is Thunderbird, which is both free and Open Source. Other great apps like Plumm are Element, Discord, Matrix and Slack.
Alternatives list
107 Supportbench alternatives
Saufter is a Customer engagement platform that automatically studies your user behavior and their journey stages to make campaign related recommendations. You receive fully drafted marketing emails in your inbox and you simply have to approve for the campaign to go live.
Cost / License
- Paid
- Proprietary
Platforms
- Online
+5
WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.
+3
77 WATI alternativesWeb CRM solution using the WhatsApp Business API to automate sales, marketing, and support workflows, featuring a shared inbox, no-code chatbot builder, campaign broadcasting, third-party integrations, analytics, and secure team access controls.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
+4
Transform Gmail into a powerful team tool for Shared Inboxes. Manage access, delegation, and monitoring of emails with task tracking, personalized responses, and alerts for shared mailbox activity.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Google Chrome
- Gmail
+6
Business messaging platform offering live chat, email, phone calls, and social channels, with CRM for service management, visitor tracking, intelligent triggers, telephony, and automation. Tracks all communication, supports team workflows, and integrates with e-commerce websites.
+8
SquidHub is a simple, fun and flexible way to collaborate with friends, family and co-workers. Get a great overview and say goodbye to stress.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Online
- Android
- iPhone
+1
80 Flock alternativesFlock is the fastest growing team messenger and loved by over 25,000 companies globally. It also comes with its powerful platform, FlockOS.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- Windows Phone
- iPad
- Software as a Service (SaaS)
+2
Combines live chat, chatbots, and video recordings, enabling online stores to monitor visitor behavior, automate support, collect leads, and proactively engage customers with real-time data, multi-channel unified inbox, GDPR compliance, and mobile access for flexible service.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Android
- iPhone
- Windows Phone
- iPad
- Self-Hosted
- Software as a Service (SaaS)
+2
ChatbotPack.com is a next-generation chatbot platform with in-built natural language processing. Using a modular system you may customize each and every module, including adding your own language analytics, security, logging, and integrations to your existing systems and devices.
Cost / License
- Paid
- Proprietary
Platforms
- Online
Cost / License
- Free
- Open Source
Application types
Alerts
- Discontinued
Platforms
- Android
- iPhone
- Android Tablet
- iPad
- F-Droid
+1
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