Plumm is described as 'Single collaborative customer support dashboard for all of your projects. Chat with your customers and your team members using single workspace. If it's an email sent to support@yourproject1.com or a chat request from yourproject2.com, it all goes into the same Plumm inbox' and is an app in the business & commerce category. There are more than 100 alternatives to Plumm for a variety of platforms, including Web-based, Android, iPhone, Windows and Mac apps. The best Plumm alternative is Thunderbird, which is both free and Open Source. Other great apps like Plumm are Element, Discord, Matrix and Slack.
UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
Ship awesome Software! Planio is your all-in-one platform, complete with Issue Tracking, Project Management, Version Control, Help Desk, Wikis and Chat.
Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.
Phoner provides business owner, sales people, lawyers, doctors, police officers and others with a second phone number to protect their identity and also gives the convenience of multiple phone numbers on one device.
Dirc is a peer-to-peer web application which uses WebRTC to set up connections between chat participants without requiring a back-end server. The static files can be self-hosted. Other features:
Callbell is the easiest way for businesses to handle WhatsApp, Facebook Messenger, Instagram and Telegram conversations. Easy to use as a messaging app but built with powerful collaborative features in mind.
Behavioral messaging platform to increase your sells, improve your support and engage your customers.
VideoMeeting is a free and open source video conference solution built to have video calls and chats using your web browser. It is a pure web application based on WebRTC that can provide communication features within your web browser.
Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.
Zero Knowledge, end-to-end encrypted collaboration tool for teams and businesses. Reviewable source code. Python wrapper for bots & integrations. Encryption white paper. Native offline mode. Faster file-sharing. Built for enterprise.
An IRC-like internet chatroom hosted on ZeroNet, a distributed network. 0rc is a fully distributed website, and messages are shared through peers using the ZeroNet stack. In addition, making a new chatroom website is a simple as downloading the files and cloning the site.
Start your next video call with a single click. No download, plug-in or login required. Just get straight to talking, messaging and sharing your screen.
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