Get Satisfaction AlternativesTop Customer Feedback Managers and other similar apps like Get Satisfaction

Get Satisfaction is described as 'Community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle' and is a popular customer feedback manager in the business & commerce category. There are more than 100 alternatives to Get Satisfaction, not only websites but also apps for a variety of platforms, including iPad, Android, iPhone and Android Tablet apps. The best Get Satisfaction alternative is SurveyLab. It's not free, so if you're looking for a free alternative, you could try Freshdesk or Tally Forms. Other great sites and apps similar to Get Satisfaction are Discourse, Zendesk, Typeform and UserVoice.

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Get Satisfaction alternatives are mainly Customer Feedback Managers but may also be Help Desk Platforms or Survey Creators.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Get Satisfaction.
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Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.

More about Get Satisfaction
Get Satisfaction alternatives page was last updated Apr 10, 2024
  1. SurveyLab icon
     23 likes

    SurveyLab is online survey software for businesses.

    162 SurveyLab alternatives
    Survey Design

    License model

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    Top SurveyLab Features

    1.  Net Promoter Score (NPS)
    2.  Embedded email surveys
    3.  SMS API
    4.  Cross tabulation
    5.  Pop-up surveys
    6.  Multiple languages
    7.  Online Sharing
    8.  Logic jump
    9.  Realtime Reports
    10.  Web widget survey
    11. Dropbox icon  Dropbox integration
    12.  Data API
    SurveyLab iconGet Satisfaction Icon

    SurveyLab VS Get Satisfaction

    Is SurveyLab a good alternative to Get Satisfaction?
     
    Comments about SurveyLab as an Alternative to Get Satisfaction
     
    Guest

    They have nice satisfaction trends.

    Positive commentJun 13, 2017
    1
    Guest

    MySurveyLab has a lot of useful features.

    Positive commentApr 4, 2018
    1
    Guest

    Syrveylab is a great tool, but it's a different type of software than GetSatisfaction. GetSatisfaction is Community Feedback Tool, while Syrveylab is a Syrvey tool

    Negative commentDec 17, 2020
    0
    Get Satisfaction Icon
    SurveyLab icon
    • Almost everyone thinks SurveyLab is a great Get Satisfaction alternative.

    • SurveyLab is the most popular Web-based, Android, iPhone & iPad alternative to Get Satisfaction.

    • SurveyLab is the most popular commercial alternative to Get Satisfaction.

    • SurveyLab is Paid and ProprietaryGet Satisfaction is also Paid and Proprietary
  2. Discourse icon
     146 likes

    Discourse is an open source discussion platform built for the next decade of the Internet. A modern forum, everything's been redesigned to be easy.

    67 Discourse alternatives
    Discourse screenshot 1

    License model

    • Free PersonalOpen Source

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Ruby
    • JavaScript
    • Cloudron
    • Docker

    Discourse Features

    1.  Email list
    2.  Trust Level system
    3.  Interactive tutorials
    4.  Infinite scroll
    5.  Live Push Notifications
    6.  Integrated Spam Protection
    7. Patreon icon  Patreon Integration
    8. Slack icon  Slack integration
    9.  Mobile friendly
    Discourse iconGet Satisfaction Icon

    Discourse VS Get Satisfaction

    Is Discourse a good alternative to Get Satisfaction?
     
    • Discourse is the most popular Self-Hosted alternative to Get Satisfaction.

    • Discourse is the most popular Open Source & free alternative to Get Satisfaction.

    • Discourse is Free Personal and Open SourceGet Satisfaction is Paid and Proprietary
  3. Freshdesk icon
     122 likes

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    43 Freshdesk alternatives
    Freshdesk screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates
    Freshdesk iconGet Satisfaction Icon

    Freshdesk VS Get Satisfaction

    Is Freshdesk a good alternative to Get Satisfaction?
     
    Comments about Freshdesk as an Alternative to Get Satisfaction
     
    Guest

    Freshdesk is a support tool, while GetSatisfaction is a Feedback System, it cannot be an alternative

    Negative commentDec 17, 2020
    0
    Guest

    Freshdesk is a ticketing software. Getsatisfaction is for voting on ideas and bugs. Fresh desk cant do anything getsatisfaction can after reviewing their features list.

    Negative commentJan 12, 2016
    0
    Get Satisfaction Icon
    Freshdesk icon
    • Freshdesk is the most popular Windows, Mac & Linux alternative to Get Satisfaction.

    • Freshdesk is Freemium and ProprietaryGet Satisfaction is Paid and Proprietary
  4. Zendesk icon
     66 likes

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

    248 Zendesk alternatives
    Zendesk screenshot 1
    Zendesk screenshot 2
    +1
    Zendesk screenshot 3

    License model

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zendesk Features

    1.  Real time collaboration
    2.  Knowledge base
    3.  Email integration
    4.  On Demand
    Zendesk iconGet Satisfaction Icon

    Zendesk VS Get Satisfaction

    Is Zendesk a good alternative to Get Satisfaction?
     
    Comments about Zendesk as an Alternative to Get Satisfaction
     
    Guest

    Getsatisfaction is just for voting on ideas and bugs and has no helpdesk capability. Zendesk is just for helpdesk capability and has no ability to vote on ideas or bugs.

    Negative commentJan 12, 2016
    0
    Get Satisfaction Icon
    Zendesk icon
    • Zendesk is Paid and ProprietaryGet Satisfaction is also Paid and Proprietary
  5. Tally Forms icon
     10 likes

    The simplest way to create forms. Create forms for all purposes in seconds, without knowing how to code, and for free.

    219 Tally Forms alternatives
    Tally Forms screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Online

    Tally Forms Features

    1.  Marketing Automation
    2.  No Coding Required
    3.  No registration required
    4.  Web Forms
    Tally Forms iconGet Satisfaction Icon

    Tally Forms VS Get Satisfaction

    Is Tally Forms a good alternative to Get Satisfaction?
     
  6. Typeform icon
     65 likes

    Build conversational forms, surveys, quizzes, landing pages, and more. Typeforms are easy to make and refreshing to take.

    260 Typeform alternatives
    Typeform screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Online
    • Intercom
    • MailChimp
    • Trello
    • Autopilot
    • Slack
    • Salesforce.com
    • Google Drive - Sheets
    • HubSpot

    Typeform Features

    1.  No Coding Required
    2.  Mobile friendly
    3.  Web-Based
    4.  Logic jump
    5.  Cross tabulation
    6.  Data API
    Typeform iconGet Satisfaction Icon

    Typeform VS Get Satisfaction

    Is Typeform a good alternative to Get Satisfaction?
     
  7. UserVoice icon
     79 likes

    Powerful user feedback software that helps you listen and learn from your customers, prioritize features that matter, and innovate efficiently.

    194 UserVoice alternatives
    UserVoice screenshot 1

    License model

    Platforms

    • Online
    • Software as a Service (SaaS)

    UserVoice Features

    1.  Suggestion voting
    2. WordPress icon  WordPress Integration
    3.  Multiple languages
    4.  Idea management
    5.  In-App Voting
    UserVoice iconGet Satisfaction Icon

    UserVoice VS Get Satisfaction

    Is UserVoice a good alternative to Get Satisfaction?
     
  8. UseResponse icon
     132 likes

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    201 UseResponse alternatives
    Help Center of UseResponse

    License model

    Platforms

    • Online
    • Self-Hosted

    UseResponse Features

    1.  Helpdesk Ticketing
    2.  Kanban Board
    3.  Product Roadmap Management
    4.  Chatbot Builder
    5.  Idea management
    6.  Task assignments
    7.  Kanban Chart
    8.  Knowledge base
    UseResponse iconGet Satisfaction Icon

    UseResponse VS Get Satisfaction

    Is UseResponse a good alternative to Get Satisfaction?
     
    Comments about UseResponse as an Alternative to Get Satisfaction
     
    Guest

    UseResponse has quite a similar functionality - the feedback is divided by Ideas, Questions and Problems. The backend functionality of the system is very powerful and customizable. This is probably the closest alternative to GetSatisfaction you can find!

    Positive commentDec 17, 2020
    0
    Get Satisfaction Icon
    UseResponse icon
    • Almost everyone thinks UseResponse is a great Get Satisfaction alternative.

    • UseResponse is Paid and ProprietaryGet Satisfaction is also Paid and Proprietary
  9. Supahub icon
     4 likes

    Supahub is a free customer feedback tool to collect, manage, and prioritize feature requests. No more lost or ignored feedback.

    48 Supahub alternatives
    Feedback boards, Public Roadmap and Changelog

    License model

    • FreemiumProprietary

    Platforms

    • Online
    • Software as a Service (SaaS)

    Properties

    1.  Lightweight

    Features

    1.  Changelog
    2.  Product Roadmap Management
    3.  Feedback collection
    4.  Idea management
    5.  Feedback
    6.  Prioritize tasks
    7.  Built-in feedback
    8.  Kanban Board
    9.  Dark Mode
    10.  Custom Domain
    11.  Gamification
    12.  Ad-free
    Supahub iconGet Satisfaction Icon

    Supahub VS Get Satisfaction

    Is Supahub a good alternative to Get Satisfaction?
     
  10. Kialo icon
     13 likes

    Kialo is an easy to use, yet powerful tool to engage in thoughtful discussion, understand different points of view, and help with collaborative decision-making.

    13 Kialo alternatives
    Main Page

    License model

    • FreeProprietary

    Application type

    Platforms

    • Online

    Kialo Features

    1.  Ad-free
    2.  Debate
    3.  Collaborative decision making
    4.  Argument mapping
    5.  Discussion lists
    6.  Team management
    7.  Add collaborators/moderators
    8.  Idea evaluation
    Kialo iconGet Satisfaction Icon

    Kialo VS Get Satisfaction

    Is Kialo a good alternative to Get Satisfaction?
     
  11. Vanilla Forum icon
     21 likes

    Vanilla provides a standards-compliant, multi-lingual, theme-able and pluggablecommunity forum software that powers discussion forums on 800,000 sites.

    50 Vanilla Forum alternatives
    Vanilla Forum screenshot 1
    Vanilla Forum screenshot 2

    License model

    • Free PersonalOpen Source

    Application type

    Platforms

    • Online
    • Self-Hosted

    Vanilla Forum Features

    1.  Extensible by Plugins/Extensions
    Vanilla Forum iconGet Satisfaction Icon

    Vanilla Forum VS Get Satisfaction

    Is Vanilla Forum a good alternative to Get Satisfaction?
     
  12. Fider icon
     18 likes

    Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.

    46 Fider alternatives
    Fider screenshot 1

    License model

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted

    Fider Features

    1.  User Session Recording
    2.  Crowdsourced
    3.  Website Monitoring
    4.  Feedback collection
    5.  Suggestion voting
    Fider iconGet Satisfaction Icon

    Fider VS Get Satisfaction

    Is Fider a good alternative to Get Satisfaction?
     
12 of 172 Get Satisfaction alternatives