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    Get Satisfaction Alternatives

    Get Satisfaction is described as 'community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle' and is a popular customer feedback manager in the business & commerce category. There are more than 100 alternatives to Get Satisfaction, not only websites but also apps for a variety of platforms, including Android, Self-Hosted solutions, iPhone and Android Tablet. The best alternative is SurveyLab. It's not free, so if you're looking for a free alternative, you could try Typeform or Freshdesk. Other great sites and apps similar to Get Satisfaction are Discourse, Fider, ProProfs Help Desk and UseResponse.

    Get Satisfaction is mainly a Customer Feedback Manager but alternatives to it may also be Help Desk Apps or Customer Support Tools. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Get Satisfaction.
    This page was last updated Apr 29, 2022
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    Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online...
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    1. SurveyLab is online survey software for any kind and size of business. Whether you are in marketing research, customer experience or employee insights this is tool you need to have.
      SurveyLab vs Get Satisfaction opinions
      Almost everyone thinks SurveyLab is a great alternative to Get Satisfaction.
      They have nice satisfaction trends.
      Positive comment almost 5 years ago

      1
      MySurveyLab has a lot of useful features.
      Positive comment about 4 years ago

      1
      Syrveylab is a great tool, but it's a different type of software than GetSatisfaction. GetSatisfaction is Community Feedback Tool, while Syrveylab is a Syrvey tool
      Negative comment over 1 year ago

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    2. Discourse is an open source discussion platform built for the next decade of the Internet. A modern forum, everything's been redesigned to be easy.


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      Typeform is a Barcelona-based online software as a service (SaaS) company that specializes in online form building and online surveys. Its main software creates dynamic forms based on user needs. Typeform's software has been used by Apple Inc., Airbnb, Uber and Nike, Inc.
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      Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.
    3. Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
      Freshdesk vs Get Satisfaction opinions
      pros, cons and recent comments
      Freshdesk is a support tool, while GetSatisfaction is a Feedback System, it cannot be an alternative
      Negative comment over 1 year ago

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      Freshdesk is a ticketing software. Getsatisfaction is for voting on ideas and bugs. Fresh desk cant do anything getsatisfaction can after reviewing their features list.
      Negative comment over 6 years ago

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    4. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
    5. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
      UseResponse vs Get Satisfaction opinions
      pros, cons and recent comments
      UseResponse has quite a similar functionality - the feedback is divided by Ideas, Questions and Problems. The backend functionality of the system is very powerful and customizable. This is probably the closest alternative to GetSatisfaction you can find!
      Positive comment over 1 year ago

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    6. Kialo is an easy to use, yet powerful tool to engage in thoughtful discussion, understand different points of view, and help with collaborative decision-making.
    7. Nolt is a beautiful, collaborative place for all your user requests – no more outdated spreadsheets or chaotic Trello boards. Give your customers a voice and gain priceless insights. Everything for just $25 board/month.
    8. Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
      Zendesk vs Get Satisfaction opinions
      pros, cons and recent comments
      Getsatisfaction is just for voting on ideas and bugs and has no helpdesk capability. Zendesk is just for helpdesk capability and has no ability to vote on ideas or bugs.
      Negative comment over 6 years ago

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    Showing 10 of 161 alternatives