Get Satisfaction is described as 'Community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle' and is a popular customer feedback manager in the business & commerce category. There are more than 100 alternatives to Get Satisfaction, not only websites but also apps for a variety of platforms, including SaaS, Android, iPhone and Windows apps. The best Get Satisfaction alternative is Discourse. It's not free, so if you're looking for a free alternative, you could try Discourse or Freshdesk. Other great sites and apps similar to Get Satisfaction are Zendesk, UserVoice, UseResponse and Typeform.
Discourse is an open source discussion platform built for the next decade of the Internet. A modern forum, everything's been redesigned to be easy.
Online platform for businesses to create branded, responsive surveys with multi-language support, advanced question types, configurable roles, real-time analytics, enhanced security, and flexible reporting, accessible on any device with collaboration tools.
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.
Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
Generates interactive forms, surveys, and quizzes featuring one-question-at-a-time sliding formats, logic jumps, 3,000+ adjustable templates, multimedia support, calculators, customizable end screens, structured segmentation, and website or email integration.
Vanilla provides a standards-compliant, multi-lingual, theme-able and pluggablecommunity forum software that powers discussion forums on 800,000 sites.
The simplest way to create forms. Create forms for all purposes in seconds, without knowing how to code, and for free.
Zoho Desk is a help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portals for each brand.
Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.
SurveyJS is an open-source JavaScript form builder library that allows developers to create dynamic forms, multi-step form wizards, and survey applications.
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They have nice satisfaction trends.