Get Satisfaction AlternativesCustomer Feedback Managers and other similar apps like Get Satisfaction

Get Satisfaction is described as 'Community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle' and is a popular customer feedback manager in the business & commerce category. There are more than 100 alternatives to Get Satisfaction, not only websites but also apps for a variety of platforms, including iPhone, SaaS, Android and iPad apps. The best Get Satisfaction alternative is Discourse. It's not free, so if you're looking for a free alternative, you could try Typeform or Freshdesk. Other great sites and apps similar to Get Satisfaction are Zendesk, UseResponse, UserVoice and Fider.

Get Satisfaction alternatives are mainly Customer Feedback Managers but may also be Help Desk Platforms or Survey Creators. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Get Satisfaction.

Get Satisfaction

Paid • Proprietary
Customer Feedback Manager

Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online...

More about Get Satisfaction

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Discourse
Is this is a good alternative?
Yes
No
Free Personal • Open Source
Online
Self-Hosted
Ruby
JavaScript
Cloudron
Docker
66 Discourse alternatives
Discourse is an open source discussion platform built for the next decade of the Internet. A modern forum, everything's been redesigned to be easy.
- - Discourse is the most popular Web-based & Self-Hosted alternative to Get Satisfaction.
- - Discourse is the most popular Open Source & free alternative to Get Satisfaction.
Suggest and vote on features
Discourse Features
Email list
Trust Level system
Interactive tutorials
Infinite scroll
Patreon Integration
Slack integration
Mobile friendly
REST API
Live Push Notifications
Integrated Spam Protection
Typeform
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Survey Creator
Form Builder
Online
Intercom
MailChimp
Trello
Autopilot
Slack
Salesforce.com
Google Drive - Sheets
HubSpot
223 Typeform alternatives
Typeform is a Barcelona-based online software as a service (SaaS) company that specializes in online form building and online surveys. Its main software creates dynamic forms based on user needs. Typeform's software has been used by Apple Inc., Airbnb, Uber and Nike, Inc.
Suggest and vote on features
Typeform Features
1. No Coding RequiredTypeform can be used without an coding or programming skills.
Mobile friendly
Web-Based
Logic jump
Cross tabulation
Data API
Freshdesk
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Help Desk Platform
Customer Feedback Manager
Team Collaboration Tool
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
Google Apps
221 Freshdesk alternatives
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
- - Freshdesk is the most popular Windows, Android, Mac, iPhone, Linux, iPad & Android Tablet alternative to Get Satisfaction.
Suggest and vote on features
Freshdesk Features
1. Ad-freeFreshdesk doesn't contain any form of external advertising.
Ticketing
Pricing per agent
Ads monitoring
Customer service
Automatic customer engagement
Comments about Freshdesk as a Alternative to Get Satisfaction
pros, cons and recent comments
Guest
Freshdesk is a support tool, while GetSatisfaction is a Feedback System, it cannot be an alternative
Negative comment •
0

Guest
Freshdesk is a ticketing software. Getsatisfaction is for voting on ideas and bugs. Fresh desk cant do anything getsatisfaction can after reviewing their features list.
Negative comment •
0
Zendesk
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk Platform
Online
Android
iPhone
Android Tablet
iPad
235 Zendesk alternatives
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
- - Zendesk is the most popular commercial alternative to Get Satisfaction.
Suggest and vote on features
Zendesk Features
Knowledge base
Email integration
On Demand
Comments about Zendesk as a Alternative to Get Satisfaction
pros, cons and recent comments
Guest
Getsatisfaction is just for voting on ideas and bugs and has no helpdesk capability. Zendesk is just for helpdesk capability and has no ability to vote on ideas or bugs.
Negative comment •
0
UseResponse
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk Platform
Customer Feedback Manager
Online
Self-Hosted
194 UseResponse alternatives
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
Suggest and vote on features
UseResponse Features
1. Kanban BoardUseResponse allows you to organize your workflow by moving cards with drag-and-drop functionality between multiple columns.
Helpdesk Ticketing
Customizable
Idea management
Task assignments
Kanban Chart
Chatbot Builder
Product Roadmap Management
Multiple languages
Community-based
Knowledge base
Comments about UseResponse as a Alternative to Get Satisfaction
Almost everyone thinks UseResponse is a great Get Satisfaction alternative.
Guest
UseResponse has quite a similar functionality - the feedback is divided by Ideas, Questions and Problems. The backend functionality of the system is very powerful and customizable. This is probably the closest alternative to GetSatisfaction you can find!
Positive comment •
0
UserVoice
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Feedback Manager
Online
Android
iPhone
Android Tablet
iPad
180 UserVoice alternatives
UserVoice communities are the easiest way to turn customer feedback into action:
Suggest and vote on features
UserVoice Features
Suggestion voting
WordPress Integration
German
Multiple languages
Idea management
In-App Voting
Fider
Is this is a good alternative?
Yes
No
Paid • Open Source
Customer Feedback Manager
Windows
Linux
Online
Self-Hosted
41 Fider alternatives
Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.
Suggest and vote on features
Fider Features
1. User Session RecordingFider can record user sessions to gain a real understanding of how users interact with a website.
2. CrowdsourcedFider uses suggestions, information, etc., from a large group of people to improve the quality of the content.
3. Website MonitoringFider can detect and resolve website performance issues proactively.
Feedback collection
Suggestion voting
Kialo
Is this is a good alternative?
Yes
No
Free • Proprietary
Online
16 Kialo alternatives
Kialo is an easy to use, yet powerful tool to engage in thoughtful discussion, understand different points of view, and help with collaborative decision-making.
Suggest and vote on features
Kialo Features
1. Ad-freeKialo doesn't contain any form of external advertising.
Debate
Collaborative decision making
Argument mapping
Discussion lists
Team management
Add collaborators/moderators
Idea evaluation
Nolt
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Feedback Manager
Online
97 Nolt alternatives
Nolt is a beautiful, collaborative place for all your user requests – no more outdated spreadsheets or chaotic Trello boards. Give your customers a voice and gain priceless insights. Everything for just $29 board/month.
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Nolt Features
1. Support for MarkDownNolt supports MarkDown for document formatting.
2. Anonymous CommentingNolt allows you to comment and participate in discussions without revealing your personal information.
3. CrowdsourcedNolt uses suggestions, information, etc., from a large group of people to improve the quality of the content.
Single Sign-On
Share Roadmaps
Suggestion voting
Slack integration
Feedback collection
Custom data fields
Anonymous voting
Idea
Custom Domain
Idea management
ProProfs Help Desk
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk Platform
Online
171 ProProfs Help Desk alternatives
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
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ProProfs Help Desk Features
Shared inbox
Helpdesk Ticketing
Canned responses
In-built Bug tracking
Custom data fields
Reporting
Instant Replay
Knowledge Management
Knowledge Base structuring
Ticketing
Tally Forms
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Survey Creator
Form Builder
Poll Maker
Online
193 Tally Forms alternatives
The simplest way to create forms. Create forms for all purposes in seconds, without knowing how to code, and for free.
Suggest and vote on features
Tally Forms Features
1. No registration requiredYou can use most of the features in Tally Forms without registration.
Web Forms
SurveyLab
Is this is a good alternative?
Yes
No
Paid • Proprietary
Survey Creator
Online
Android
iPhone
Android Tablet
iPad
Software as a Service (SaaS)
152 SurveyLab alternatives
SurveyLab is online survey software for businesses.
- - SurveyLab is the most popular SaaS alternative to Get Satisfaction.
Suggest and vote on features
SurveyLab Features
1. Works OfflineSurveyLab can be used without the need to connect to the internet.
2. Real time collaborationMultiple users can work together in SurveyLab simultaneously.
Net Promoter Score (NPS)
Embedded email surveys
SMS API
Cross tabulation
Pop-up surveys
Multiple languages
Online Sharing
Logic jump
Realtime Reports
Web widget survey
Comments about SurveyLab as a Alternative to Get Satisfaction
Almost everyone thinks SurveyLab is a great Get Satisfaction alternative.
Guest
Syrveylab is a great tool, but it's a different type of software than GetSatisfaction. GetSatisfaction is Community Feedback Tool, while Syrveylab is a Syrvey tool
Negative comment •
0

Guest
They have nice satisfaction trends.
Positive comment •
1

Guest
MySurveyLab has a lot of useful features.
Positive comment •
1